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Stoneberry Customer Reviews

Stoneberry holds a 9.2/10 overall rating and 7,306 verified post-delivery reviews on Bizrate.

Stoneberry logo
Certified
Most Current Certification:
Aug 14, 2026
Stoneberry is an online retailer of everything you need to make your house a home, from electronics and appliances to furniture, bedding and bath products, apparel, footwear, and even personal care or "As Seen on TV' items. The main goal of this company, is to make their customers' shopping experience "affordable and easy' through the use of their Stoneberry Credit system. Stoneberry Credit is available for customers shopping online with Stoneberry or one of its brands, which include Masseys, Mason Easy-Pay, K. Jordan, and Fifth & Glam.

Stoneberry Rating

Customer Certified
Certified

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

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Learn more about reviews
Post-Delivery Feedback - 7,306 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.3out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%84%
Neutral rating icon

Neutral

8%8%
Negative rating icon

Negative

8%8%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.3 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

8.6 out of 10

Site Experience Feedback - 45,108 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.4out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%85%
Neutral rating icon

Neutral

9%10%
Negative rating icon

Negative

5%5%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.4 out of 10

Design of Site

Satisfaction with the look and design of the site

9.4 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.4 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.1 out of 10

Recent Reviews for Stoneberry

Showing 1 - 50 of 52,414

  • Sophie

    Post-Delivery Feedback

    Aug 13, 2026

    Good quality

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Terry

    Post-Delivery Feedback

    Aug 13, 2026

    My order was. Shipped to my satisfaction. With one exception my Meredith blue tooth speaker ear buds was not included the head phones and speaker was just the ear buds was not in the box.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mark

    Post-Delivery Feedback

    Aug 13, 2026

    I would recommend Stoneberry to anyone

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Carol

    Post-Delivery Feedback

    Aug 13, 2026

    My daughter loved the computer she uses it everyday and yes I would recommend you to anyone you have been a loyal person to work with and I thank you very much

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Michelle

    Post-Delivery Feedback

    Aug 13, 2026

    The ring is nice and all the birthstones are on it so I plan to keep it because returning it and waiting for a new one to come in would be too much trouble. A picture of the ring with numbered placements was provided so you could put birthstones where you wanted them and mine did not have this correct. It was not the way I ordered it. I will not buy anything with personalization on it from this company again.

    • Overall Rating: 7
    • Would Shop Here Again: 3
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: N/A
    Full ratings for this review »
  • salsender

    Post-Delivery Feedback

    Aug 13, 2026

    I love that Stoneberry has good quality bed and bath items at a great price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • GiGi

    Post-Delivery Feedback

    Aug 13, 2026

    My tables are very nice and shipping was fast. One charger port doesn’t work and the part is on back order but hopefully I can get it fixed really soon

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • Esther

    Post-Delivery Feedback

    Aug 13, 2026

    I loved the items I ordered. One of my items was backorder. I was notified quickly, though. What I did receive was very good quality. And I was impressed and satisfied.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 10
    Full ratings for this review »
  • Quarter

    Post-Delivery Feedback

    Aug 13, 2026

    It was good

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Monica

    Post-Delivery Feedback

    Aug 12, 2026

    Yes I would recommend anyone to stone berry. It's easy to order online, the prices are low, and it's worth every bit of it., the order was delivered on time

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Sue

    Post-Delivery Feedback

    Aug 12, 2026

    Everything is good

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 12, 2026

    Just love my sheets. Will order again

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 8
    Full ratings for this review »
  • Sisterbee

    Post-Delivery Feedback

    Aug 12, 2026

    Super easy to apply for credit. Love all their items .

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Scotty K

    Post-Delivery Feedback

    Aug 12, 2026

    The ordering process was so simple and easy! It only took a few minutes to complete my order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 12, 2026

    Everything was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • ElaineP

    Post-Delivery Feedback

    Aug 12, 2026

    It’s easy to order from them and you get your order in a few days

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Babygirl

    Post-Delivery Feedback

    Aug 12, 2026

    The items are great job so as shown love it and will get other items thanks

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mawmaw

    Post-Delivery Feedback

    Aug 12, 2026

    I really enjoyed this catalog I love the color for my bed

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 8
    • Customer Support: 8
    Full ratings for this review »
  • Angelina

    Post-Delivery Feedback

    Aug 12, 2026

    Stone berry delivered everything as expected

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 9
    Full ratings for this review »
  • Lonnie

    Post-Delivery Feedback

    Aug 12, 2026

    Nice products and made from quality materials. Awesome website 👌

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 12, 2026

    It's always a great experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Step

    Post-Delivery Feedback

    Aug 11, 2026

    I believe the item was over priced. All of the alturnatives were sold out. I lke that it was ontime and of good quality.

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    • On Time Delivery: 10
    • Customer Support: 8
    Full ratings for this review »
  • good

    Post-Delivery Feedback

    Aug 11, 2026

    these are very good products

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • tutesweet

    Post-Delivery Feedback

    Aug 11, 2026

    Very good experience

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Great deals

    Post-Delivery Feedback

    Aug 11, 2026

    We love buying from your website and I love the products you sale.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Debbie

    Post-Delivery Feedback

    Aug 11, 2026

    Wow I am impressed it’s more than I expected

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 11, 2026

    N/A

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 7
    • On Time Delivery: 7
    • Customer Support: 7
    Full ratings for this review »
  • Cherrypie

    Post-Delivery Feedback

    Aug 10, 2026

    I love your service and products. I was trying to order a cookware set last month but I ordered the wrong set. it was a toy set and I needed a cookware set because I just moved into my new home. I returned it with no problem and ordered a real cookware set and I love it. Yes I will continue to be a customer. I love your service.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Jeanie

    Post-Delivery Feedback

    Aug 10, 2026

    Doing my years with stoneberry have been very satisfied with the mailing delivery shipment was on time

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 10, 2026

    Kim

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Charlie

    Post-Delivery Feedback

    Aug 10, 2026

    I enjoy shopping with Stoneberry, products are good quality, prices are great, delivery is timely, no problems ever.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Angie

    Post-Delivery Feedback

    Aug 10, 2026

    Loved my purchase

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Miss B

    Post-Delivery Feedback

    Aug 10, 2026

    grand son uses them i love my hose

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 10, 2026

    It's all great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 10, 2026

    I ordered Ali's sneakers and literally from when I ordered it I got it it's in a week so I was pleasantly surprised and the price was like very competitive compared to other places

    • Overall Rating: N/A
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • stanfordmiller2016@gmail.com

    Post-Delivery Feedback

    Aug 10, 2026

    Very difficult to set up. The directions were extremely difficult to understand.

    • Overall Rating: 5
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 2
    • On Time Delivery: 9
    • Customer Support: 7
    Full ratings for this review »
  • Renni

    Post-Delivery Feedback

    Aug 10, 2026

    Pretty good experience overall

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Beans

    Post-Delivery Feedback

    Aug 10, 2026

    Yes

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 5
    • Customer Support: 10
    Full ratings for this review »
  • flaGurl56

    Post-Delivery Feedback

    Aug 10, 2026

    Ordered this weed eater had great reviews

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Rayray

    Post-Delivery Feedback

    Aug 10, 2026

    I was surprised that I got accepted and that I was able to order anything I wanted

    • Overall Rating: 6
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Gjwbcw

    Post-Delivery Feedback

    Aug 9, 2026

    I always enjoy when the catalogs from Stonberry. The tablet was a good purchase. I didn't pay attention to the size of the tablet so I ordered one that was my fault being too small.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Maddy

    Post-Delivery Feedback

    Aug 9, 2026

    I like the products that I received, I thought the bathroom rugs was bigger and longer than they are.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 9
    Full ratings for this review »
  • NanaTeez

    Post-Delivery Feedback

    Aug 9, 2026

    The products were standard and not anything special. One turned out to be half the size of the promotional photo, this the return.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    • On Time Delivery: 9
    • Customer Support: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 9, 2026

    The pans I ordered were smaller in size than I thought. I couldn't find a dimension listed on the ad for them

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Mr TV

    Post-Delivery Feedback

    Aug 9, 2026

    Stoneberry is a company that you can trust at the same time customer service are people that you can ask any question n they will solve the problem in a professional way with respect n well knowledgeable explained

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Meeker

    Post-Delivery Feedback

    Aug 9, 2026

    Order never arrived and credit won't be replaced

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Aug 9, 2026

    I like the quality

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Jan

    Post-Delivery Feedback

    Aug 9, 2026

    Timely delivery nice items!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 9
    • Customer Support: 10
    Full ratings for this review »
  • Megan

    Post-Delivery Feedback

    Aug 9, 2026

    Great products simple checkout process a little late delivery but overall decent products

    • Overall Rating: 8
    • Would Shop Here Again: 4
    • Likelihood To Recommend: 5
    • On Time Delivery: 3
    • Customer Support: 5
    Full ratings for this review »
  • Zuly

    Post-Delivery Feedback

    Aug 8, 2026

    I loved the item i ordered, it was a window ac unit. Its such high quality for such a good price!

    • Overall Rating: N/A
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »