Stengel Bros. Springs and Suspension Customer Reviews
Stengel Bros. Springs and Suspension holds a 9.8/10 overall rating and 68 verified post-delivery reviews on Bizrate.
Stengel Bros. Springs and Suspension Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.8out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 97% | 94% |
 Neutral | 3% | 6% |
 Negative | 0% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.9 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.8 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 87% | 85% |
Neutral | 11% | 13% |
Negative | 2% | 2% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.5 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.5 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
Recent Reviews for Stengel Bros. Springs and Suspension
Showing 1 - 50 of 403
Axman
Site Experience FeedbackSep 20, 2026
Low prices, fast shipping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Arby
Site Experience FeedbackSep 18, 2026
Easy to use website and good parts availability, two key assets for old timers like myself
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Post-Delivery FeedbackSep 18, 2026
Great product, great service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shawn N
Site Experience FeedbackSep 16, 2026
Its always easy logging into the website, the ease of searching or looking up part numbers on Stengel Bros site is great, So conveniently to log in and check out process is a breeze, Truly recommend to check their site out for any suspension parts needed
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bruno
Site Experience FeedbackSep 16, 2026
It worked super! The only improvement I would have liked was finding the specs. on my order was not as easy as what I would have liked. Other than that it was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tjs45d
Site Experience FeedbackSep 16, 2026
Website is easy to navigate and ordering process is smooth. Easy to find past orders to reference part numbers. Great place to buy products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Easy process. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tj
Site Experience FeedbackSep 15, 2026
Had part in hand and ran numbers and go through picks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DH
Site Experience FeedbackSep 15, 2026
Stengel Bros has the parts other websites are usually out of stock on making it nice to pick up what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Post-Delivery FeedbackSep 15, 2026
Good quality parts and good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Leyva
Site Experience FeedbackSep 14, 2026
look friendly just I need good delivery time please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JImmy R
Site Experience FeedbackSep 13, 2026
easy to find, good stock inventory, reliable company, highly recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BRANDON
Site Experience FeedbackSep 11, 2026
THE WHOLE PROCESS WAS GREAT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronald
Post-Delivery FeedbackSep 10, 2026
You helped me find a solution that no one else could find and more importantly it worked. The only negative was that the support team told me it came with a Nylon Bushing pre-installed... I did not trust that pinion so I included a bushing in my order and sure enough no bushing when it arrived. Had I not included it I would have had to have waited another week to make my repairs.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
JM
Site Experience FeedbackSep 10, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Dylan
Site Experience FeedbackSep 9, 2026
Fast
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
6 pack
Site Experience FeedbackSep 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Icy
Site Experience FeedbackSep 9, 2026
Wont let me change family after last name an 1 other
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Wayne
Site Experience FeedbackSep 9, 2026
Great communication from sales rep, felt comfortable ordering knowing I will get the parts I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Rascal got what i needed
Post-Delivery FeedbackSep 7, 2026
I was impressed by the service call phone rang twice got a real person and was helped right away will be buying more parts from stengle bros. Definitely because of there great service and correct parts when ordering you get what you order on a scale 1 to 10 I give them an 11
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Patrick
Post-Delivery FeedbackSep 6, 2026
Package did not come secure
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
DB
Site Experience FeedbackSep 6, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
bowser
Site Experience FeedbackSep 6, 2026
N/A
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mackdude
Post-Delivery FeedbackSep 6, 2026
I ordered the air bag to replace one that blew. I went to test it and the one next to it was leaking also.😄 So I'll be ordering another today.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 8
Lake
Site Experience FeedbackSep 5, 2026
I love how easy it is to find parts for my trucks and such a pleasant experience to click on the drop down when setting up shipping and see the Uninted states Virgin Islands how much other supplies are losing money not shipping to the Virgin Islands you go Stengel Bros
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackSep 3, 2026
fast and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bobby
Post-Delivery FeedbackSep 3, 2026
Nothing bad about this experience. I will definitely use this company the next time I need similar products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Jake
Site Experience FeedbackSep 3, 2026
Shipping is too costly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Rockguy
Site Experience FeedbackSep 2, 2026
I used the AI search co-pilot for its suggestions. This company had best prices and overall availability. I would have liked to have seen a little lower shipping price on my order but as to availability I will accept what it is.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TJ
Site Experience FeedbackSep 1, 2026
Straight forward pricing, accurate parts descriptions
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
aloha
Site Experience FeedbackSep 1, 2026
found it very easy. have ordered a few times in the past and has always been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackSep 1, 2026
shipping cost
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
high ga
Site Experience FeedbackSep 1, 2026
all was good AI lead me straight to here and what i need
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 31, 2026
if this fits my application, I'll be thrilled (and buy more)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Geardude
Site Experience FeedbackAug 31, 2026
I've some trouble in the pas with parts numbers. but not in a while.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Green Works
Post-Delivery FeedbackAug 31, 2026
Great customer service. Had trouble sourcing an aftermarket part. Stengel Bros. was able source the part for us and received that part quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Sgt kish
Site Experience FeedbackAug 29, 2026
Site works well. Very excited that you do exact measurements.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 27, 2026
This is my first order, so I’ll see how it goes.
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
dejongag
Site Experience FeedbackAug 25, 2026
The selection of parts is great, I haven't found anyone else that has what I need
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Joe Dirte
Site Experience FeedbackAug 22, 2026
Had all the parts needed and great prices!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
big mike
Site Experience FeedbackAug 22, 2026
nice and easy website
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Juve carre
Site Experience FeedbackAug 21, 2026
Muy buen servicio lo remendarÃa ampliamente
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Your mom
Site Experience FeedbackAug 21, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Zak
Site Experience FeedbackAug 19, 2026
Had the diagrams I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bill
Site Experience FeedbackAug 19, 2026
Perfect
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Burr 1961
Site Experience FeedbackAug 19, 2026
been easy and painless , will purchase from Stengle Bros again in the future
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
textana
Site Experience FeedbackAug 16, 2026
They had what I needed will check here next time for lift axle parts.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeffro
Site Experience FeedbackAug 15, 2026
It was a little harder to enter all of my vehicle information because it's in one continuous line and you are not able to see if you made a mistake in what you enter. Other than that everything was pretty good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Trucker
Site Experience FeedbackAug 15, 2026
good overall but was missing some pictures
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10