Stengel Bros. Springs and Suspension Customer Reviews
Stengel Bros. Springs and Suspension holds a 9.5/10 overall rating and 70 verified post-delivery reviews on Bizrate.
Stengel Bros. Springs and Suspension Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
2022 Winner Circle of Excellence
2 years
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Learn more about reviewsOverall Satisfaction:
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 90% | 87% |
 Neutral | 8% | 13% |
 Negative | 3% | 0% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Overall Satisfaction:
9.6out of 10
Would Shop Here Again:
9.7out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 88% | 91% |
Neutral | 11% | 9% |
Negative | 1% | 0% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.7 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.6 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.4 out of 10
Shipping Charges
Satisfaction with shipping charges
8 out of 10
Variety of Shipping Options
Desired shipping options were available
9 out of 10
Recent Reviews for Stengel Bros. Springs and Suspension
Showing 1 - 50 of 392
HEATHER
Site Experience FeedbackOct 27, 2026
PARTS ARE ALWAYS ON BACK ORDER IT SEEMS. I KNOW WHERE TO GO. LOVE YOU STENGLE BROS
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 26, 2026
Great company great supplies
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackOct 24, 2026
Great Experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Woody
Site Experience FeedbackOct 24, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chel
Site Experience FeedbackOct 23, 2026
Stengel Bros has been great. They have very competitive pricing and I have only been able to find certain items here. I do wish that their product information pages had more information about the product available.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DRE
Site Experience FeedbackOct 20, 2026
THANK YOU
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 20, 2026
Easy Looking up parts. ordered parts with no problem
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Anonymous
Site Experience FeedbackOct 20, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jammer
Site Experience FeedbackOct 16, 2026
Excellent product and service. Could not ask for better. Keep up the good work and thanks again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
King James
Post-Delivery FeedbackOct 16, 2026
Great place to order from will buy from them again
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
JD4440
Site Experience FeedbackOct 15, 2026
Great Site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
First Time Buyer
Site Experience FeedbackOct 15, 2026
Good shopping experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GolfcartguyTX
Post-Delivery FeedbackOct 15, 2026
Super fast shipper and product is perfect and just what I asked for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Joe
Site Experience FeedbackOct 14, 2026
Great easy process
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Tee
Site Experience FeedbackOct 14, 2026
I reached out via email to inquire about some u-bolts and centering pins and Mr. Stengel got back to me very quickly with the parts that I needed. The website was very straightforward and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike
Post-Delivery FeedbackOct 13, 2026
I would recommend them. Although I placed an online order and did not need anything from customer support. Everything shipped and arrived as per my order. Great, thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
2005 C4500
Site Experience FeedbackOct 12, 2026
I found what I was looking for at a good price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 11, 2026
Very easy to navigate and nice descriptions of items
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mike
Post-Delivery FeedbackOct 10, 2026
Happy with order and product. Glitch was manufacturer often takes a week to just ship out. Only way to get more response is to pay a premium shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 3
- Customer Support: 10
jonnie
Site Experience FeedbackOct 8, 2026
i had questions concerning one idem on my order so i called the # on the web page and received an answer to my question very good service
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
CRank
Site Experience FeedbackOct 7, 2026
Found what I needed after visiting multiple other sites. Chat GPT actually recommended your site and product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Khizar Hayat
Site Experience FeedbackOct 5, 2026
Great service appreciated
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Widow in PA
Site Experience FeedbackOct 2, 2026
Everything was good no problems. Prices are great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackOct 1, 2026
Great facility to deal with and would tell others about you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackSep 30, 2026
Excellent customer service and knowledgeable staff second to none
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fordman19
Site Experience FeedbackSep 29, 2026
Pretty good selection of parts for old trucks
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Buzzsaw
Site Experience FeedbackSep 28, 2026
I input the part number & it gave me what I needed. Stengel had the best price available for what I need. Everyone else was $50 to $100 more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
GlenSWFL
Post-Delivery FeedbackSep 28, 2026
Good company to work with. Product arrived as ordered, on time, and in good condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
one old feller
Site Experience FeedbackSep 22, 2026
Didn't know about backorder till I called.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Iceman
Post-Delivery FeedbackSep 22, 2026
Otder on back order
- Overall Rating: 1
- Would Shop Here Again: 5
- Likelihood To Recommend: 1
- On Time Delivery: 2
- Customer Support: 2
NADIA
Post-Delivery FeedbackSep 22, 2026
quick and easy and the person I spoke to about shipping was very nice and everything went smoothly. Would recommend.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Axman
Site Experience FeedbackSep 20, 2026
Low prices, fast shipping
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Arby
Site Experience FeedbackSep 18, 2026
Easy to use website and good parts availability, two key assets for old timers like myself
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Post-Delivery FeedbackSep 18, 2026
Great product, great service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Post-Delivery FeedbackSep 17, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Shawn N
Site Experience FeedbackSep 16, 2026
Its always easy logging into the website, the ease of searching or looking up part numbers on Stengel Bros site is great, So conveniently to log in and check out process is a breeze, Truly recommend to check their site out for any suspension parts needed
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bruno
Site Experience FeedbackSep 16, 2026
It worked super! The only improvement I would have liked was finding the specs. on my order was not as easy as what I would have liked. Other than that it was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
tjs45d
Site Experience FeedbackSep 16, 2026
Website is easy to navigate and ordering process is smooth. Easy to find past orders to reference part numbers. Great place to buy products.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackSep 15, 2026
Easy process. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tj
Site Experience FeedbackSep 15, 2026
Had part in hand and ran numbers and go through picks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DH
Site Experience FeedbackSep 15, 2026
Stengel Bros has the parts other websites are usually out of stock on making it nice to pick up what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hunter
Post-Delivery FeedbackSep 15, 2026
Good quality parts and good service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Leyva
Site Experience FeedbackSep 14, 2026
look friendly just I need good delivery time please
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JImmy R
Site Experience FeedbackSep 13, 2026
easy to find, good stock inventory, reliable company, highly recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BRANDON
Site Experience FeedbackSep 11, 2026
THE WHOLE PROCESS WAS GREAT.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronald
Post-Delivery FeedbackSep 10, 2026
You helped me find a solution that no one else could find and more importantly it worked. The only negative was that the support team told me it came with a Nylon Bushing pre-installed... I did not trust that pinion so I included a bushing in my order and sure enough no bushing when it arrived. Had I not included it I would have had to have waited another week to make my repairs.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
JM
Site Experience FeedbackSep 10, 2026
All good
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Dylan
Site Experience FeedbackSep 9, 2026
Fast
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
6 pack
Site Experience FeedbackSep 9, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Icy
Site Experience FeedbackSep 9, 2026
Wont let me change family after last name an 1 other
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10