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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 841 - 860 of 16,816

Cr

Site Experience Feedback

Nov 14, 2024

The shipping on such a small item was shockingly high

Bogframe

Site Experience Feedback

Nov 06, 2024

I was a little surprised to see that the shipping was more than the item.


Post-Delivery Feedback

Nov 14, 2024

I ordered a 1/2" leather strap. I received a small pair of riding gloves. I was told you will send a UPS call tag (not sent yet) and when I return the gloves, I will get two straps as compensation for my inconvenience.

Amy

Site Experience Feedback

Nov 14, 2024

It was as easy as it could be

Carol

Site Experience Feedback

Nov 14, 2024

I don't want to open an account. But it would not continue without making the account

Online Shopper

Site Experience Feedback

Nov 14, 2024

Good

PureCountryHighlands

Site Experience Feedback

Nov 14, 2024

Love shopping with State Line

2barE

Site Experience Feedback

Nov 14, 2024

I don't shop much but when I do it's easy here

Lindy

Site Experience Feedback

Nov 01, 2024

Good selection of products and reasonably prices

Megan

Site Experience Feedback

Nov 14, 2024

Website was great. I actually was on the phone with one of your customer service representative who is super helpful in sizing.

Horseshowgirl

Site Experience Feedback

Nov 14, 2024

website was easily navigated and i found what I was looking for quickly. Check out was a breeze.

Beth

Site Experience Feedback

Nov 14, 2024

Website is easy to use

Online Shopper

Site Experience Feedback

Nov 14, 2024

Needed lightweight saddle for a mule . Hope this saddle is not too cheap.

Online Shopper

Site Experience Feedback

Nov 14, 2024

I love Stateline Tack

K Western

Site Experience Feedback

Nov 14, 2024

Stateline Tack website is easy to use and they always offer great deals. I also appreciate the customer feedback and the star ratings.

Mione

Site Experience Feedback

Nov 13, 2024

I had an easy time with my order.

Andrea

Site Experience Feedback

Nov 13, 2024

Liked the ease of finding what I was looking for. I just typed in the weight of blanket and was given many options to choose from.

Lana

Site Experience Feedback

Nov 13, 2024

Needed wormer for my two Arabs, got the premium five pack. Money saver!

Becky

Site Experience Feedback

Nov 13, 2024

Easy to find stuff and navigate

Tyler

Site Experience Feedback

Nov 13, 2024

It was amazing the prices are great and easy to deal with

Tj

Site Experience Feedback

Nov 13, 2024

It was good found the exact item my daughter wanted for Christmas