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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 821 - 840 of 16,816

JR

Site Experience Feedback

Nov 14, 2024

Fairly easy and straight forward. Search results always bring back a lot of goods that are not relevant though.

Melissa

Post-Delivery Feedback

Nov 14, 2024

God products good prices but shipping prep is slow. It can take a week just to get it to the shipper. The tracking system is poor. The links don’t work well.

Ash

Site Experience Feedback

Nov 14, 2024

There were a lot of different sales that were broken down by category, which made it easy to shop. Lots of products with different colors to choose from!

Tina

Site Experience Feedback

Nov 14, 2024

Repeat customer, good quality and easy website navigation.

Trish

Site Experience Feedback

Nov 14, 2024

The site would not let me pay until I made an account with State Line

Oakie

Site Experience Feedback

Nov 14, 2024

Good

Mschnell

Site Experience Feedback

Nov 14, 2024

Checking putbwas very difficult...it kept declining my card even though plenty of money in the bank

Online Shopper

Post-Delivery Feedback

Nov 14, 2024

Such a confusing website! I wanted an email gift card. I couldn't figure out where it was or how it would be delivered. It kept telling me that it would "ship." Shipping an email?

Online Shopper

Site Experience Feedback

Nov 14, 2024

Great products!

Tomi

Site Experience Feedback

Nov 14, 2024

Good. Despite slow internet today

Online Shopper

Site Experience Feedback

Nov 14, 2024

easy to navigate

Rocky

Site Experience Feedback

Nov 14, 2024

I found the website very user friendly. Love the selection.

Harmony

Site Experience Feedback

Nov 14, 2024

Cheapest price on the item I was looking for

Weas

Site Experience Feedback

Nov 14, 2024

Vrry good

skipper

Site Experience Feedback

Nov 14, 2024

Check out, promised 30% discount on my order but was disallowed

CH

Site Experience Feedback

Nov 14, 2024

Website easy to use

Casey

Site Experience Feedback

Nov 14, 2024

I love 50% off and don’t like paying for the weight of the product

JordyL

Site Experience Feedback

Nov 14, 2024

Good

Rab

Site Experience Feedback

Nov 14, 2024

Great, good sales relative to other equine sites

LisaB

Site Experience Feedback

Nov 14, 2024

Prices and selection are good