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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 801 - 820 of 16,816

Joyride

Site Experience Feedback

Nov 14, 2024

Went well

LaLa

Site Experience Feedback

Nov 14, 2024

Always has everything I need in stock

Dee

Site Experience Feedback

Nov 14, 2024

Website was easy to navigate

N/a

Site Experience Feedback

Nov 14, 2024

N/a

Online Shopper

Site Experience Feedback

Nov 14, 2024

Website contains nice brand name choices. Don't understand why shipping cost was upgraded by $2.99 for "improved ground shipping."

Karman

Site Experience Feedback

Nov 14, 2024

It was good. Always have what is needed.

MB

Site Experience Feedback

Nov 14, 2024

I had a good experience with State Line Tack today.

Star

Site Experience Feedback

Nov 14, 2024

What I was looking for “popped”” up” and I purchased.

None

Site Experience Feedback

Nov 14, 2024

Good

Dressage Queen

Site Experience Feedback

Nov 14, 2024

Shipping cost too expensive for the small items that were ordered

Watson

Site Experience Feedback

Nov 14, 2024

It was really a good overall interaction

Corina

Site Experience Feedback

Nov 14, 2024

Very good

Cj

Site Experience Feedback

Nov 14, 2024

Love sales

Pat

Site Experience Feedback

Nov 14, 2024

Great

love that horse

Site Experience Feedback

Nov 14, 2024

Sale amount changed from lower number to higher number by $10-15.00. Not happy about that. Plus shipping amount changed. Overall ok with price.

Jess

Site Experience Feedback

Nov 14, 2024

Pretty good. I found similar blankets for a cheaper price, but I wanted certain colors so I ordered these ones.

Renee

Site Experience Feedback

Nov 14, 2024

Ordered from a text sent to me regarding sale on horse blankets. Could not have been easier to order. Love this site.

Tina

Site Experience Feedback

Nov 02, 2024

I looked up some items a few weeks ago for my granddaughters Christmas gift. The pink gloves I found (because she is PINK crazy) I could not found. She will have to settle for purple to keep her fingers warm. I wanted SSG Children’s All Weather Gloves.


Post-Delivery Feedback

Nov 14, 2024

Found all the items I was looking for. Christmas gifts for my granddaughter.

Pugsnpaints

Site Experience Feedback

Nov 14, 2024

Great

LL

Site Experience Feedback

Nov 14, 2024

Great variety of blankets I was looking for and fast shipping