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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 761 - 780 of 16,816

Rara

Site Experience Feedback

Nov 15, 2024

Good

Online Shopper

Site Experience Feedback

Nov 15, 2024

Good

SCCoast

Site Experience Feedback

Nov 15, 2024

The only thing I could suggest is to have an "edit cart" button on the checkout page instead of having to use the back arrow. Sometimes you get to the checkout and realize you want to change a product, quantity, etc...

Sven

Site Experience Feedback

Nov 15, 2024

Found the perfect outfit for our horse at Christmas Party !!

Online Shopper

Site Experience Feedback

Nov 15, 2024

fair price

Bri S.

Site Experience Feedback

Nov 15, 2024

No complaint here very easy to use

Smokey

Post-Delivery Feedback

Nov 15, 2024

I needed a shorter girth for my Australian Saddle. Can't buy one locally.

AP

Site Experience Feedback

Nov 15, 2024

It was good. I like that coupons automatically applied

Ann

Site Experience Feedback

Nov 15, 2024

I was under the impression I was going to get a 20 to 30% discount. That did not happen and I'm a bit cranky about that. But I needed the girth and I don't have time to mess around with contesting this

Online Shopper

Site Experience Feedback

Nov 15, 2024

It was easy and fast. I knew what I wanted, found it quickly, asked a chat agent a question, made the purchase and am excited for my product.

TOB

Site Experience Feedback

Nov 15, 2024

Thank you for the email letting me know about the great sale on HALTERS!! These will make excellent gifts for Christmas!

TJ

Site Experience Feedback

Nov 15, 2024

Good discount

GrammaBunny

Site Experience Feedback

Nov 15, 2024

Git what i wanted

Angie

Post-Delivery Feedback

Nov 15, 2024

I had a $10 gift card so that was reason enough to send a long overdue gift to a friend! It arrived promptly, with a gift card! Thank you

South Dakota

Site Experience Feedback

Nov 15, 2024

ok

Jess

Site Experience Feedback

Nov 15, 2024

Very easy online purchase

Yahaira

Site Experience Feedback

Nov 15, 2024

Great experience, I wish they offered the matching belt, I have to order that from smartpak

JUR

Site Experience Feedback

Nov 15, 2024

Website is well organized and made it easy to find what I was looking for. I liked the fact that my order was easy to check over for any mistakes I might have made.

Jack

Site Experience Feedback

Nov 15, 2024

Easy ordering and am hopeful my purchase will exceed my expectations.

Cindy

Site Experience Feedback

Nov 02, 2024

State line tack is always helpful and seem to always have what I’m looking for