State Line Tack Reviews - 16,816 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.0 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 761 - 780 of 16,816
Rara
Site Experience Feedback
Nov 15, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SCCoast
Site Experience Feedback
Nov 15, 2024
The only thing I could suggest is to have an "edit cart" button on the checkout page instead of having to use the back arrow. Sometimes you get to the checkout and realize you want to change a product, quantity, etc...
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sven
Site Experience Feedback
Nov 15, 2024
Found the perfect outfit for our horse at Christmas Party !!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
fair price
- Overall Rating: 8
- Would Shop Here Again: 1
- Likelihood To Recommend: 8
- Full ratings for this review »
Bri S.
Site Experience Feedback
Nov 15, 2024
No complaint here very easy to use
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Smokey
Post-Delivery Feedback
Nov 15, 2024
I needed a shorter girth for my Australian Saddle. Can't buy one locally.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
AP
Site Experience Feedback
Nov 15, 2024
It was good. I like that coupons automatically applied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ann
Site Experience Feedback
Nov 15, 2024
I was under the impression I was going to get a 20 to 30% discount. That did not happen and I'm a bit cranky about that. But I needed the girth and I don't have time to mess around with contesting this
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 15, 2024
It was easy and fast. I knew what I wanted, found it quickly, asked a chat agent a question, made the purchase and am excited for my product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TOB
Site Experience Feedback
Nov 15, 2024
Thank you for the email letting me know about the great sale on HALTERS!! These will make excellent gifts for Christmas!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TJ
Site Experience Feedback
Nov 15, 2024
Good discount
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
GrammaBunny
Site Experience Feedback
Nov 15, 2024
Git what i wanted
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Angie
Post-Delivery Feedback
Nov 15, 2024
I had a $10 gift card so that was reason enough to send a long overdue gift to a friend! It arrived promptly, with a gift card! Thank you
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
- Full ratings for this review »
South Dakota
Site Experience Feedback
Nov 15, 2024
ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jess
Site Experience Feedback
Nov 15, 2024
Very easy online purchase
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Yahaira
Site Experience Feedback
Nov 15, 2024
Great experience, I wish they offered the matching belt, I have to order that from smartpak
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JUR
Site Experience Feedback
Nov 15, 2024
Website is well organized and made it easy to find what I was looking for. I liked the fact that my order was easy to check over for any mistakes I might have made.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jack
Site Experience Feedback
Nov 15, 2024
Easy ordering and am hopeful my purchase will exceed my expectations.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Cindy
Site Experience Feedback
Nov 02, 2024
State line tack is always helpful and seem to always have what I’m looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »