State Line Tack Reviews - 16,973 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 121 - 140 of 16,973
Momma
Site Experience Feedback
Nov 24, 2024
Enjoy the wide variety of items will be exciting to see my purchases when they come in they were all very reasonably priced!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Dani
Site Experience Feedback
Nov 24, 2024
Site just looks cluttered. I dont like how it adds other items
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Toni
Site Experience Feedback
Nov 24, 2024
Tried to buy fly masks couple find horse sizes! Only said Arabian.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Khemeera
Site Experience Feedback
Nov 24, 2024
I used Venmo for payment and the total amount appears to be more than reflected on line.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenny
Site Experience Feedback
Nov 16, 2024
Very easy to order product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenny
Post-Delivery Feedback
Nov 24, 2024
It's exactly as expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shay
Site Experience Feedback
Nov 24, 2024
Great loved it!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
S
Site Experience Feedback
Nov 24, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
It was good experience until I had to check out, and then there were some issues creating an account.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Shannon
Post-Delivery Feedback
Nov 23, 2024
I absolutely love always ordering from state line. It is like Christmas!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Melody
Post-Delivery Feedback
Nov 23, 2024
The on-line chat is a complete waste of time, I never could get a real person despite trying at different times and days.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 4
- Customer Support: 9
- Full ratings for this review »
JO
Site Experience Feedback
Nov 23, 2024
Website is easy to navigate with good product description.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
ID
Post-Delivery Feedback
Nov 23, 2024
Company has good quality products for competitive prices. Items are in stock and shipping is on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jaclyn
Site Experience Feedback
Nov 23, 2024
Easy to use and straightforward
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LC
Site Experience Feedback
Nov 23, 2024
Faster shipping option would be great. Ground only marginally faster with a significant price difference
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Remster
Site Experience Feedback
Nov 23, 2024
I gave low ratings because when I was checking out, it said I would get an additional discount and free shipping if my order was >= 99.00 but this did not reflect on the purchase.
- Overall Rating: 1
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
T
Site Experience Feedback
Nov 09, 2024
Great selection of items, easy to use site, prices were good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
T
Post-Delivery Feedback
Nov 23, 2024
I heard about State Line Tact from the Horses in the Morning podcast and started going to the site just to check it out. They have a ton of stuff for horses and riders and I have a list inside my head about everything I would like to have. When I decided to get blankets for my horses, I went to state line. I love that they have so many choices to choose from and the prices. The site was easy to shop on and my blankets were easy to track and delivered on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Red Pony
Site Experience Feedback
Nov 23, 2024
So far so good. I have yet to see the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 23, 2024
Great service and shipping I ordered her last pair of boots from here and she loved them
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roo
Site Experience Feedback
Nov 23, 2024
Good!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Beam
Site Experience Feedback
Nov 23, 2024
Easy to use. Was able to find all the items i needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »