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State Line Tack Reviews - 16,973 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 121 - 140 of 16,973

Momma

Site Experience Feedback

Nov 24, 2024

Enjoy the wide variety of items will be exciting to see my purchases when they come in they were all very reasonably priced!

Dani

Site Experience Feedback

Nov 24, 2024

Site just looks cluttered. I dont like how it adds other items

Toni

Site Experience Feedback

Nov 24, 2024

Tried to buy fly masks couple find horse sizes! Only said Arabian.

Khemeera

Site Experience Feedback

Nov 24, 2024

I used Venmo for payment and the total amount appears to be more than reflected on line.

Jenny

Site Experience Feedback

Nov 16, 2024

Very easy to order product


Post-Delivery Feedback

Nov 24, 2024

It's exactly as expected

Shay

Site Experience Feedback

Nov 24, 2024

Great loved it!

S

Site Experience Feedback

Nov 24, 2024

Great experience!

Online Shopper

Site Experience Feedback

Nov 23, 2024

It was good experience until I had to check out, and then there were some issues creating an account.

Shannon

Post-Delivery Feedback

Nov 23, 2024

I absolutely love always ordering from state line. It is like Christmas!

Melody

Post-Delivery Feedback

Nov 23, 2024

The on-line chat is a complete waste of time, I never could get a real person despite trying at different times and days.

JO

Site Experience Feedback

Nov 23, 2024

Website is easy to navigate with good product description.

ID

Post-Delivery Feedback

Nov 23, 2024

Company has good quality products for competitive prices. Items are in stock and shipping is on time.

Jaclyn

Site Experience Feedback

Nov 23, 2024

Easy to use and straightforward

LC

Site Experience Feedback

Nov 23, 2024

Faster shipping option would be great. Ground only marginally faster with a significant price difference

Remster

Site Experience Feedback

Nov 23, 2024

I gave low ratings because when I was checking out, it said I would get an additional discount and free shipping if my order was >= 99.00 but this did not reflect on the purchase.

T

Site Experience Feedback

Nov 09, 2024

Great selection of items, easy to use site, prices were good


Post-Delivery Feedback

Nov 23, 2024

I heard about State Line Tact from the Horses in the Morning podcast and started going to the site just to check it out. They have a ton of stuff for horses and riders and I have a list inside my head about everything I would like to have. When I decided to get blankets for my horses, I went to state line. I love that they have so many choices to choose from and the prices. The site was easy to shop on and my blankets were easy to track and delivered on time.

Red Pony

Site Experience Feedback

Nov 23, 2024

So far so good. I have yet to see the product

Chris

Site Experience Feedback

Nov 23, 2024

Great service and shipping I ordered her last pair of boots from here and she loved them

Roo

Site Experience Feedback

Nov 23, 2024

Good!

Beam

Site Experience Feedback

Nov 23, 2024

Easy to use. Was able to find all the items i needed.