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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 741 - 760 of 16,816

Online Shopper

Site Experience Feedback

Nov 16, 2024

Good deal!

Carsue

Site Experience Feedback

Nov 16, 2024

Always a great experience,prices are fair and I love that they always offer a discount code

Lizzy

Site Experience Feedback

Nov 16, 2024

I received information on your site from our trainer. Happy with options and price

Dawner

Site Experience Feedback

Nov 16, 2024

The we site was ok, but needs to provide more photos of each product from all sides and underneath. Yhe site also needs to provide the saddle sizing chart from each manufacturer as saddles are an expensive purchase and I should not need to spend my time and energy to look up each saddles/bridles/girth ect. manufacturers size tolerences whem I amspending money on this web site.

Mike

Site Experience Feedback

Nov 15, 2024

Good product selection

Klk0026

Site Experience Feedback

Nov 15, 2024

I love this site. I've purchased a lot from here and love everything.

Niki

Site Experience Feedback

Nov 15, 2024

Had to run my CC three times which was frustrating

Listo

Site Experience Feedback

Nov 15, 2024

Some item price changed during my shopping. That was disappointing. Some items were not available. Most of my shopping was just fine thank you

Online Shopper

Post-Delivery Feedback

Nov 15, 2024

Always find what I need and often on sale!! Will always check state line tack first

Mudge

Site Experience Feedback

Nov 15, 2024

Good interaction. Been shopping with State line for years

Online Shopper

Post-Delivery Feedback

Nov 15, 2024

I tried to return wrong item sent did not meet safety standards said they would send me label to return never did

Ronnie

Site Experience Feedback

Nov 15, 2024

Great products, and easy to order online, and good prices, too. Thank You

Redneck Banker

Site Experience Feedback

Nov 15, 2024

I was looking for boot spurs and strap. After visiting several sites I found what I was looking for at state line tack for a good price.

Rodeo

Site Experience Feedback

Nov 15, 2024

No issues, easy to use.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Everything was fast and easly to find

Diane

Site Experience Feedback

Nov 15, 2024

State Line Tack always what my granddaughters want! They always send me pictures and it's easy to find what the would like. I love that the check out double checks with your order to make sure it's correct!

Anna

Site Experience Feedback

Nov 15, 2024

Always been helpful with any questions I have had regarding purchasing or returns!

Tee

Site Experience Feedback

Nov 15, 2024

Easy, simple, fast. Nuff said.

Online Shopper

Site Experience Feedback

Nov 15, 2024

Good... Found exactly what I was looking for.

Liz

Site Experience Feedback

Nov 15, 2024

Easy