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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.0 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 721 - 740 of 16,816

Lulu

Site Experience Feedback

Nov 16, 2024

The website has quality items and this is usually the place I go for horse stuff.

Pony

Site Experience Feedback

Nov 16, 2024

The web site was a bit of a pain, as the dropdown from the header kept covering up the page I needed, both while looking and while checking out. I had the catalogue, so it made it easy to refine my search.

Woods

Site Experience Feedback

Nov 16, 2024

Website is user friendly and I found what I was looking for.

Emily

Site Experience Feedback

Nov 16, 2024

Easy to navigate and look at different options. No problem checking out.

Online Shopper

Site Experience Feedback

Nov 16, 2024

Great

Cjs michigan

Site Experience Feedback

Nov 16, 2024

If there is a problem with checkout it should put you on the area that needs to be clicked on or filled out. I tried several times to check out and I had many things in in the cart, but because I had no idea why it wasn't going through I found the account password was still in need of attention. I checked proceed without creating and account and finally after several frustrating attempts it went through. I would have bought much more but I kept removing things from my cart. Maybe next time. I wasted a lot of my precious time!

Maria&Bouree

Site Experience Feedback

Nov 16, 2024

Great experience today.

anonymous

Site Experience Feedback

Nov 16, 2024

Overall pretty good! Some things were hard to find and the website seemed a little busy graphics wise, but overall I love the merchant and everything they offer!

Online Shopper

Site Experience Feedback

Nov 16, 2024

Very satisfied

Gail

Post-Delivery Feedback

Nov 16, 2024

Although the shipment took a while I am grateful to find Uckele products. Since they sold the retail side of their business it has been difficult to find Lung EQ and I'm still searching for Tri Lube, Taurine, and Cocoa Hoof.

S

Site Experience Feedback

Nov 16, 2024

Good

Online Shopper

Site Experience Feedback

Nov 16, 2024

Tried to place the order on my phone in response to a State line email and it would not provide the discount on the purchase price that was available on my computer. WHY?

Wind

Site Experience Feedback

Nov 16, 2024

Good deals for good products.

Ashh

Site Experience Feedback

Nov 16, 2024

Great! Very easy.

Kat

Site Experience Feedback

Nov 16, 2024

Very helpful and easy to navigate site and checkout. Good deals and coupons

HTS

Site Experience Feedback

Nov 16, 2024

Been on this site for years love it

Lis

Site Experience Feedback

Nov 16, 2024

Satisfied with the overall selection of items and discount deals.

Nannie

Site Experience Feedback

Nov 16, 2024

Always excellent price and product!

Hobby ducks

Site Experience Feedback

Nov 16, 2024

Needed jumbo egg carton for my duck eggs and you had the best price and lowest shipping. Other sites charged 3 times the shipping.

Snazzy

Site Experience Feedback

Nov 16, 2024

Searching for Weaver Saddle pad brought every pad under the sun except for weaver. Google did a better job finding the product I wanted. Actual purchasing is easy once I found my product.