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State Line Tack Reviews - 16,816 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 681 - 700 of 16,816

MoJo

Site Experience Feedback

Nov 17, 2024

Very good.

Online Shopper

Site Experience Feedback

Nov 17, 2024

A mistake was made when I first tried to order. I called customer service and they were helpful and fixed the problem right away.

Roada

Site Experience Feedback

Oct 25, 2024

Easy to use. Good selection.


Post-Delivery Feedback

Nov 17, 2024

I ordered a slip lead for my labrador retriever. When it arrived, I was unable to adjust the end that goes around the dog's neck, so was unable to use the product. I sent an email to statelinetack@email.statelinetack.com on 11/7/24, but have not been contacted yet (which is understandable as it's only been 6 working days. I expect that I will have a higher rating once I hear back from the company.

Whinny

Site Experience Feedback

Nov 17, 2024

The item that I wanted also had the best price and I could use my loyalty points to make this purchase a very good deal.

RS

Site Experience Feedback

Nov 17, 2024

Good

SV

Site Experience Feedback

Nov 17, 2024

The website is organized and easy to use.

Online Shopper

Site Experience Feedback

Nov 17, 2024

All is well

Online Shopper

Site Experience Feedback

Nov 17, 2024

fine, no issues

Sam

Site Experience Feedback

Nov 17, 2024

It was super easy to order from

Online Shopper

Post-Delivery Feedback

Nov 17, 2024

Yes referred to friend

B

Site Experience Feedback

Nov 17, 2024

Good experience

MU

Site Experience Feedback

Nov 17, 2024

Good.

Online Shopper

Site Experience Feedback

Nov 17, 2024

Good

Tanman

Site Experience Feedback

Nov 17, 2024

Stateline tack is a wonderful website and highly recommend to anyone looking for affordable quality, top tier tack. Their products are very reliable and have a wide variety of selection to choose from!

Lizzie

Post-Delivery Feedback

Nov 17, 2024

The bridle I got was excellent quality. The price was good too. I definitely have told my friends about State Line Tack.

Fencer

Site Experience Feedback

Nov 17, 2024

Purchased an electric fence charger today. Expect to receive it in 4-5 days. The price including the shipping, is inline with TSC price in our local store. The brand is different and after reading reviews I chose to order the brand Parmak. The price and reviews steered my decision to this fence charger. If it arrives on time and undamaged it will be worth the wait I hope.

Ms

Site Experience Feedback

Nov 04, 2024

Thank u


Post-Delivery Feedback

Nov 17, 2024

Great

WHH aimee

Site Experience Feedback

Nov 17, 2024

there was not a product description for the item I bought. I had to find it elsewhere.

Great Christmas Shopping and prices

Site Experience Feedback

Nov 16, 2024

I wanted to finish my Christmas shopping. Found great prices on some very nice boots for my family.

Lilly

Site Experience Feedback

Nov 16, 2024

Easy to use