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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 561 - 580 of 16,943

Rennie

Site Experience Feedback

Nov 07, 2024

My daughter has horses and Im Christmas shopping for her.

Be aware that shipping is chosen for you

Site Experience Feedback

Nov 18, 2024

There were no options to shop faster. I need these blankets for my mustangs sooner than 8-15 days!

T

Site Experience Feedback

Nov 18, 2024

price of items is random and unreliable, e.g. sheet price doubled. prices inconsistent across website for same product. no reason, no explanation.

Online Shopper

Site Experience Feedback

Nov 18, 2024

Good

HCP

Site Experience Feedback

Nov 17, 2024

I was satisfied until check out, the shipping charges were not transparent nor was the total, when I logged into my PayPal it said my purchase was $203 including shipping. When I went to check out it jumped to $221 out of nowhere with no explanation of the added charges. I didn’t realize it until I pressed the submit button. I’m pretty upset about the final cost of everything. I appreciate transparency

Online Shopper

Site Experience Feedback

Nov 17, 2024

I ordered through you because Valley Vet was too hard to use

Idaho Fox

Site Experience Feedback

Nov 17, 2024

Looking for halter clips. Glad to find them. Hope they work well. Liked website.

Jasmith84

Site Experience Feedback

Nov 17, 2024

Easy search of products. Great selection and competitive prices. Thank you!

ro95

Site Experience Feedback

Nov 17, 2024

unimpressed with shipping costs for an order of such high amount. pleased with prices.

me

Site Experience Feedback

Nov 17, 2024

The discounts wqere a biy confusing, but fairly easy overall

SFinger

Site Experience Feedback

Nov 17, 2024

Over all my experience was good, though sometimes it would be nice if discounts stacked.

C

Site Experience Feedback

Nov 17, 2024

I would like to have more filters available when searching for a saddle.

Rma

Site Experience Feedback

Nov 17, 2024

Sarah from your Customer service helped me via text. Discounts were not clear and check out was really difficult, but she got me through it.

TNMare

Site Experience Feedback

Nov 17, 2024

I have a variety of geldings with different shapes. After todays trail ride I realized that My big TWH/Standardbred cross with amazingly high withers also has very sunken areas under his withers. He's very stoic, but a comfortable horse is a safe horse, so here I m buying a variety of saddle pads to make sure he's a comfy happy boy.

JensenElis

Site Experience Feedback

Nov 17, 2024

All good

Suzy2K

Site Experience Feedback

Nov 17, 2024

Very positive. Found all we needed and more.

Me

Site Experience Feedback

Nov 17, 2024

Cool

Frank

Site Experience Feedback

Nov 17, 2024

Not done with purchase yet

Bronnie

Site Experience Feedback

Nov 17, 2024

Easy ordering.

Online Shopper

Site Experience Feedback

Nov 17, 2024

I had a confusing moment looking for the boot size. The sizes were not in numerical order.