State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 561 - 580 of 16,943
Rennie
Site Experience Feedback
Nov 07, 2024
My daughter has horses and Im Christmas shopping for her.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Be aware that shipping is chosen for you
Site Experience Feedback
Nov 18, 2024
There were no options to shop faster. I need these blankets for my mustangs sooner than 8-15 days!
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
- Full ratings for this review »
T
Site Experience Feedback
Nov 18, 2024
price of items is random and unreliable, e.g. sheet price doubled. prices inconsistent across website for same product. no reason, no explanation.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
HCP
Site Experience Feedback
Nov 17, 2024
I was satisfied until check out, the shipping charges were not transparent nor was the total, when I logged into my PayPal it said my purchase was $203 including shipping. When I went to check out it jumped to $221 out of nowhere with no explanation of the added charges. I didn’t realize it until I pressed the submit button. I’m pretty upset about the final cost of everything. I appreciate transparency
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
I ordered through you because Valley Vet was too hard to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Idaho Fox
Site Experience Feedback
Nov 17, 2024
Looking for halter clips. Glad to find them. Hope they work well. Liked website.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Jasmith84
Site Experience Feedback
Nov 17, 2024
Easy search of products. Great selection and competitive prices. Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
ro95
Site Experience Feedback
Nov 17, 2024
unimpressed with shipping costs for an order of such high amount. pleased with prices.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
me
Site Experience Feedback
Nov 17, 2024
The discounts wqere a biy confusing, but fairly easy overall
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
SFinger
Site Experience Feedback
Nov 17, 2024
Over all my experience was good, though sometimes it would be nice if discounts stacked.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C
Site Experience Feedback
Nov 17, 2024
I would like to have more filters available when searching for a saddle.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rma
Site Experience Feedback
Nov 17, 2024
Sarah from your Customer service helped me via text. Discounts were not clear and check out was really difficult, but she got me through it.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
TNMare
Site Experience Feedback
Nov 17, 2024
I have a variety of geldings with different shapes. After todays trail ride I realized that My big TWH/Standardbred cross with amazingly high withers also has very sunken areas under his withers. He's very stoic, but a comfortable horse is a safe horse, so here I m buying a variety of saddle pads to make sure he's a comfy happy boy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
JensenElis
Site Experience Feedback
Nov 17, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Suzy2K
Site Experience Feedback
Nov 17, 2024
Very positive. Found all we needed and more.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Me
Site Experience Feedback
Nov 17, 2024
Cool
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Frank
Site Experience Feedback
Nov 17, 2024
Not done with purchase yet
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- Full ratings for this review »
Bronnie
Site Experience Feedback
Nov 17, 2024
Easy ordering.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
I had a confusing moment looking for the boot size. The sizes were not in numerical order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »