State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 601 - 620 of 16,943
Online Shopper
Site Experience Feedback
Nov 17, 2024
I was looking for these particular socks. Was happy to find them at a discounted price.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Being forced to create a password when checking out as a guest is cumbersome and defeats the purpose.
- Overall Rating: 6
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Granny
Site Experience Feedback
Nov 17, 2024
I do not like to pay shipping charges. When my order is $250 i feel that shipping should be included.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JW
Site Experience Feedback
Nov 17, 2024
Good experience, easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Good experience as usual
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horsegirl10
Site Experience Feedback
Nov 17, 2024
The checkout took a long time
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
Easily manoivered website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KitCat
Site Experience Feedback
Nov 17, 2024
Quite simple
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Mandi
Site Experience Feedback
Nov 17, 2024
Nice
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Mandy
Site Experience Feedback
Nov 17, 2024
Excellent selection. Some typos though in descriptions such as “these are good for shoulder weather”, when it should have said “colder”…
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bougie
Post-Delivery Feedback
Nov 17, 2024
Good product, didn’t need a whole new blanket with this chest expander
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Deb
Site Experience Feedback
Nov 07, 2024
Everything is easy to find. Prices were good, too. My reward points almost paid for the shipping costs. Love to shop where you can get rewards.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Post-Delivery Feedback
Nov 17, 2024
After going to local tack stores, I found the perfect hackamore here. Great price, much less than in the stores. The Diamond wool saddle pad is well worth the price. Already had 2 so decided to buy another one. The S stirrup irons were well priced. Hard to find in stores. Highly recommend shopping State Line Tack!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RebeccaF.
Site Experience Feedback
Nov 07, 2024
Easy to navigate and a large selection
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
RebeccaF.
Post-Delivery Feedback
Nov 17, 2024
Website was easy to use, ordering was simple, and delivery was on time! I will definitely be shopping again soon!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bgfree
Site Experience Feedback
Nov 17, 2024
Compared prices for same items on other websites, including Amazon. Am very satisfied with product offerings and prices. I like to control shipping cost rather than hidden in price.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
MoJo
Site Experience Feedback
Nov 17, 2024
Very good.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 17, 2024
A mistake was made when I first tried to order. I called customer service and they were helpful and fixed the problem right away.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Roada
Site Experience Feedback
Oct 25, 2024
Easy to use. Good selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roada
Post-Delivery Feedback
Nov 17, 2024
I ordered a slip lead for my labrador retriever. When it arrived, I was unable to adjust the end that goes around the dog's neck, so was unable to use the product. I sent an email to statelinetack@email.statelinetack.com on 11/7/24, but have not been contacted yet (which is understandable as it's only been 6 working days. I expect that I will have a higher rating once I hear back from the company.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 6
- Customer Support: 1
- Full ratings for this review »
Whinny
Site Experience Feedback
Nov 17, 2024
The item that I wanted also had the best price and I could use my loyalty points to make this purchase a very good deal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RS
Site Experience Feedback
Nov 17, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
SV
Site Experience Feedback
Nov 17, 2024
The website is organized and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »