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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 521 - 540 of 16,943

Online Shopper

Site Experience Feedback

Nov 18, 2024

Easy to find products

Tangosmom

Post-Delivery Feedback

Nov 18, 2024

Wow, I ordered Vitamin E based on the vet’s recommendation and it arrived within two days!

WildIvy

Post-Delivery Feedback

Nov 18, 2024

Nearly half of my order was wrong. I specifically ordered leadropes of individual colors as gifts for my barn patrons and have ordered matching name tags from a different site. When I called customer service, the woman I spoke to was accommodating and friendly but could not resolve the issue so she suggested I email photos. I did that right away and the only response I’ve gotten is a message saying one of the items is no longer in stock so it’s been deleted from my order, but that item is one I already have received. If items are not in stock then remove them from the website! I’m frustrated by this experience. I want to return the wrong items and if the correct ones aren’t available, I need to know now so I can order them from somewhere else.

Online Shopper

Post-Delivery Feedback

Nov 18, 2024

I ordered two lightweight waterproof sheets. They arrived quickly but we haven't tried them on or really assessed them. They are from quality brands, so I assume they will be fine, though the colors available were not my favorite.

Online Shopper

Site Experience Feedback

Nov 18, 2024

Have had these coats in past and liked them

Frosty

Site Experience Feedback

Nov 18, 2024

It was good.

Online Shopper

Site Experience Feedback

Nov 18, 2024

Great experience.

Stateline

Site Experience Feedback

Nov 18, 2024

Good

Em

Site Experience Feedback

Nov 18, 2024

I love the website!

Poohbear2

Site Experience Feedback

Nov 18, 2024

I like everything about State Line Tack except the shipping charges.

Nick

Site Experience Feedback

Nov 18, 2024

It was good!

Online Shopper

Site Experience Feedback

Nov 18, 2024

Ok

Big Jake

Site Experience Feedback

Nov 18, 2024

Very easy to complete

Meg

Site Experience Feedback

Nov 18, 2024

No problems/maybe more of a selection

Online Shopper

Site Experience Feedback

Nov 18, 2024

Excellent service and quality!

Betsy

Site Experience Feedback

Nov 18, 2024

great

Thuf1960

Site Experience Feedback

Nov 18, 2024

Very happy buying off Stateline websites today and always in the past

Online Shopper

Post-Delivery Feedback

Nov 18, 2024

SOME ITEMS NOT RECEIVED. ORDER WAS LATE

Kim

Site Experience Feedback

Nov 18, 2024

The website was very easy to use and I got a discount on the item also

Stephanie

Site Experience Feedback

Nov 18, 2024

Great experience quick easy and nice products!