State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 541 - 560 of 16,943
Ruby
Site Experience Feedback
Nov 18, 2024
Love the products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horses
Site Experience Feedback
Nov 18, 2024
Good prices and quick shipping
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Buck
Site Experience Feedback
Nov 18, 2024
Everything went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
It was easy to use
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 18, 2024
thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lucy
Site Experience Feedback
Nov 18, 2024
Love shopping with State Line Tack. I alway find good deals and have always been happy with my products and the customers service I receive.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Been shopping at State Line Tack for decades.
Site Experience Feedback
Nov 18, 2024
I usually have a good experience using State Line Tack's website, though I would prefer less ads, and it always seems a bit busy (appearance).
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hope
Site Experience Feedback
Nov 18, 2024
Had the exact halter I've been looking for to match all my horses tack
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lori
Site Experience Feedback
Nov 18, 2024
I called the customer service rep who had no idea how to help me find my rewards to apply to my purchase. That was frustrating.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
lea
Site Experience Feedback
Nov 18, 2024
I always have trouble dealing with your offers ones I get to check out. Offers advertised to me never seem to apply or everything I purchase is excluded.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
K
Site Experience Feedback
Nov 18, 2024
Discount was not applied to all purchases
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
D
Post-Delivery Feedback
Nov 18, 2024
This is a great company! Great products at great prices. I would highly recommend this company to all my fellow horse lovers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mamaw88
Site Experience Feedback
Nov 18, 2024
easy to navigate and find what I was looking for
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
WHR
Site Experience Feedback
Nov 18, 2024
Came to the site, found exactly what I was looking for purchased and done 5 mins
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
boots
Site Experience Feedback
Nov 01, 2024
it was good....wanted boots great selection
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
boots
Post-Delivery Feedback
Nov 18, 2024
Looking for Dublin boots. Described to a T amazing boots just as suspected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
New weanling mom
Site Experience Feedback
Nov 09, 2024
The search bar is a wonderful invention, it cuts scrolling time down. Although the site is easy enough to navigate and they had exactly what i needed. Shipping time is also great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
New weanling mom
Post-Delivery Feedback
Nov 18, 2024
I had to order a last min weanling blanket, they had exactly what I was looking for. Shipping was super fast, product was exactly what I was looking for. I also ordered a few other things for the barn. The price beat amazon hands down.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MustangMama
Site Experience Feedback
Nov 18, 2024
Easy to find what I'm looking for with tons of options
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Madison
Site Experience Feedback
Nov 18, 2024
I was happy that I was able to find the sheet for a good price, but the vitamin e was much more expensive then I usually get it. It also would be been nice to have free shipping
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
K.mcg
Site Experience Feedback
Nov 18, 2024
overall I have always had a good experience with this company and will continue to use it when shopping for items.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »