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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 541 - 560 of 16,943

Ruby

Site Experience Feedback

Nov 18, 2024

Love the products!

Online Shopper

Site Experience Feedback

Nov 18, 2024

Good

Horses

Site Experience Feedback

Nov 18, 2024

Good prices and quick shipping

Buck

Site Experience Feedback

Nov 18, 2024

Everything went well.

Online Shopper

Site Experience Feedback

Nov 18, 2024

It was easy to use

Online Shopper

Site Experience Feedback

Nov 18, 2024

thanks

Lucy

Site Experience Feedback

Nov 18, 2024

Love shopping with State Line Tack. I alway find good deals and have always been happy with my products and the customers service I receive.

Been shopping at State Line Tack for decades.

Site Experience Feedback

Nov 18, 2024

I usually have a good experience using State Line Tack's website, though I would prefer less ads, and it always seems a bit busy (appearance).

Hope

Site Experience Feedback

Nov 18, 2024

Had the exact halter I've been looking for to match all my horses tack

Lori

Site Experience Feedback

Nov 18, 2024

I called the customer service rep who had no idea how to help me find my rewards to apply to my purchase. That was frustrating.

lea

Site Experience Feedback

Nov 18, 2024

I always have trouble dealing with your offers ones I get to check out. Offers advertised to me never seem to apply or everything I purchase is excluded.

K

Site Experience Feedback

Nov 18, 2024

Discount was not applied to all purchases

D

Post-Delivery Feedback

Nov 18, 2024

This is a great company! Great products at great prices. I would highly recommend this company to all my fellow horse lovers.

Mamaw88

Site Experience Feedback

Nov 18, 2024

easy to navigate and find what I was looking for

WHR

Site Experience Feedback

Nov 18, 2024

Came to the site, found exactly what I was looking for purchased and done 5 mins

boots

Site Experience Feedback

Nov 01, 2024

it was good....wanted boots great selection


Post-Delivery Feedback

Nov 18, 2024

Looking for Dublin boots. Described to a T amazing boots just as suspected

New weanling mom

Site Experience Feedback

Nov 09, 2024

The search bar is a wonderful invention, it cuts scrolling time down. Although the site is easy enough to navigate and they had exactly what i needed. Shipping time is also great!


Post-Delivery Feedback

Nov 18, 2024

I had to order a last min weanling blanket, they had exactly what I was looking for. Shipping was super fast, product was exactly what I was looking for. I also ordered a few other things for the barn. The price beat amazon hands down.

MustangMama

Site Experience Feedback

Nov 18, 2024

Easy to find what I'm looking for with tons of options

Madison

Site Experience Feedback

Nov 18, 2024

I was happy that I was able to find the sheet for a good price, but the vitamin e was much more expensive then I usually get it. It also would be been nice to have free shipping

K.mcg

Site Experience Feedback

Nov 18, 2024

overall I have always had a good experience with this company and will continue to use it when shopping for items.