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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 481 - 500 of 16,943

Lissa7795

Site Experience Feedback

Nov 19, 2024

Very easy

SC girl

Site Experience Feedback

Nov 19, 2024

Need to be clearer on shipment delivery day

Nina

Site Experience Feedback

Nov 19, 2024

I have always had a good experience with the quality of all the items and no damage to any items either. Their customer service is also amazing and very quick to reply!

The last ride

Site Experience Feedback

Nov 19, 2024

Very easy to use

Online Shopper

Site Experience Feedback

Nov 19, 2024

Called and got my answer so I could order the correct size

Rico

Site Experience Feedback

Nov 19, 2024

The experience went smoothly. I did think that the shipping would be cheaper.

Online Shopper

Site Experience Feedback

Nov 19, 2024

I liked it and it was easy to navigate the website and find what I was looking for

Oreo

Site Experience Feedback

Nov 19, 2024

Hard to go back and change things No free shipping offered

Riding tights

Site Experience Feedback

Nov 19, 2024

Very easy to understand

Online Shopper

Site Experience Feedback

Nov 19, 2024

Good

BPrice

Post-Delivery Feedback

Nov 19, 2024

Just getting back into riding with my 4 children!

Don

Site Experience Feedback

Nov 11, 2024

Good

Major

Site Experience Feedback

Nov 19, 2024

The discounts are all over the place. I had items in the cart and then the price just changed and i deleted it again.

bcnye

Site Experience Feedback

Nov 19, 2024

State Line has always been quick affordable with a wide selection

Awilkins

Site Experience Feedback

Nov 08, 2024

Found exactly what I was looking for. Did not have to search for reviews and the description answered all my questions


Post-Delivery Feedback

Nov 19, 2024

I would recommend state line tack because they have alot to pick from and fast shipping.

Char

Site Experience Feedback

Nov 19, 2024

Love the items I ordered and the shipping was very reasonable!

Coves

Site Experience Feedback

Nov 19, 2024

Great selection of quality products and check out process easily done. More specific Filter items for searching would be helpful. My search for reins could be improved and less time spent.

Jb

Post-Delivery Feedback

Nov 19, 2024

Good product -good experience

X

Site Experience Feedback

Nov 19, 2024

X

Margaret

Site Experience Feedback

Nov 19, 2024

Very helpful. Things popped up when I searched. Good reviews.