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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 441 - 460 of 16,943

jr

Site Experience Feedback

Nov 12, 2024

Looks like quality especially for the sale prices. I would like shipping to be included


Post-Delivery Feedback

Nov 20, 2024

The delivery was faster than expected. I haven't tried on the fly sheets, but they look fine. The hay nets were a little disappointing. I wish I could have seen the size and drawstring better. The draw string was so thin that it was very uncomfortable (not to mention dangerous for horses if tangled) to pick up when loaded. I have already replaced that with another rope. The netting was as expected.

Britney

Post-Delivery Feedback

Nov 20, 2024

I ordered turnout blankets. They ended up being out of stock. It was over a week before someone reached out to me to let me know. However, when she did reach out she already had a replacement in mind and was able to offer that blanket at the same price. It was basically the same blanket. The color was slightly different (patterned kinda). I didn't care about the color. I ordered the blue because it was the cheapest. So, I was happy that she offered a different style for the same price point. The blankets arrived quickly after she made the change. I was happy with the results but glad I wasn't in a hurry for them to start with.

CAK

Post-Delivery Feedback

Nov 20, 2024

Great šŸ‘

Online Shopper

Site Experience Feedback

Nov 20, 2024

The online system sucks for check out. Took over an hour for me to figured out what it needed me to do (log out, reset password, log back in, log out, log back in, tried my card 3 times, finally got PayPal to work)

Mel

Site Experience Feedback

Nov 20, 2024

It was fine But the shipping cost is going to just make me run to our local tack shop

YoungOne

Site Experience Feedback

Nov 20, 2024

price was almost $20 higher for leather halter than just two days ago even w/ the discount.....extremely disappointed....prices in shopping cart should remain constant for at least 2-3 days......

Jeno

Post-Delivery Feedback

Nov 20, 2024

Had what I wanted. Quality was better than expected

Silva

Site Experience Feedback

Nov 19, 2024

Very nice

Maddy

Site Experience Feedback

Nov 19, 2024

I like the variety of products carried, but the filter options are not specific enough for finding certain things easily, such as bits. The layout is good though and easy to navigate.

Mazey gray

Site Experience Feedback

Nov 19, 2024

Everything was excellent. Easy to find the products...

CJ

Site Experience Feedback

Nov 19, 2024

Would have liked more pictures of the products and more details also sizing charts were hard to find and the one for gloves didnā€™t have pictures of what part of my hand I was supposed to be measuring. Products were easy to find and cheaper than some other places.

Online Shopper

Site Experience Feedback

Nov 19, 2024

The selection is fantastic. The website is a mess. I hate it when I am very specific about what I am shopping for and the web site shows me hundreds of other items instead,

Rainey

Site Experience Feedback

Nov 19, 2024

Good

Online Shopper

Site Experience Feedback

Nov 19, 2024

Easy ordering

Mayor

Site Experience Feedback

Nov 19, 2024

Very easy

Online Shopper

Post-Delivery Feedback

Nov 19, 2024

Blanket was exactly as described. Delivery was a little slow.

Jake

Site Experience Feedback

Nov 19, 2024

Exellent

HappyHorseOwner

Post-Delivery Feedback

Nov 19, 2024

I bought an upscale Custom saddle with absolutely no place for traditional leathers to sit under my leg. I tried leaving it messy to avoid the bulk under my leg while riding. Still uncomfortable. A friend suggested I try Webbers. I got the best price and availability at State Line Tack. The shipping was fast and easy to track. I absolutely love my purchase and look forward to my next ride!

Online Shopper

Post-Delivery Feedback

Nov 19, 2024

Very happy with purchase. Shipped fast.

Ben

Site Experience Feedback

Nov 19, 2024

Great!