State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 441 - 460 of 16,943
jr
Site Experience Feedback
Nov 12, 2024
Looks like quality especially for the sale prices. I would like shipping to be included
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
jr
Post-Delivery Feedback
Nov 20, 2024
The delivery was faster than expected. I haven't tried on the fly sheets, but they look fine. The hay nets were a little disappointing. I wish I could have seen the size and drawstring better. The draw string was so thin that it was very uncomfortable (not to mention dangerous for horses if tangled) to pick up when loaded. I have already replaced that with another rope. The netting was as expected.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review Ā»
Britney
Post-Delivery Feedback
Nov 20, 2024
I ordered turnout blankets. They ended up being out of stock. It was over a week before someone reached out to me to let me know. However, when she did reach out she already had a replacement in mind and was able to offer that blanket at the same price. It was basically the same blanket. The color was slightly different (patterned kinda). I didn't care about the color. I ordered the blue because it was the cheapest. So, I was happy that she offered a different style for the same price point. The blankets arrived quickly after she made the change. I was happy with the results but glad I wasn't in a hurry for them to start with.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 5
- Customer Support: 10
- Full ratings for this review Ā»
CAK
Post-Delivery Feedback
Nov 20, 2024
Great š
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Nov 20, 2024
The online system sucks for check out. Took over an hour for me to figured out what it needed me to do (log out, reset password, log back in, log out, log back in, tried my card 3 times, finally got PayPal to work)
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- Full ratings for this review Ā»
Mel
Site Experience Feedback
Nov 20, 2024
It was fine But the shipping cost is going to just make me run to our local tack shop
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review Ā»
YoungOne
Site Experience Feedback
Nov 20, 2024
price was almost $20 higher for leather halter than just two days ago even w/ the discount.....extremely disappointed....prices in shopping cart should remain constant for at least 2-3 days......
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Jeno
Post-Delivery Feedback
Nov 20, 2024
Had what I wanted. Quality was better than expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review Ā»
Silva
Site Experience Feedback
Nov 19, 2024
Very nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Maddy
Site Experience Feedback
Nov 19, 2024
I like the variety of products carried, but the filter options are not specific enough for finding certain things easily, such as bits. The layout is good though and easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Mazey gray
Site Experience Feedback
Nov 19, 2024
Everything was excellent. Easy to find the products...
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
CJ
Site Experience Feedback
Nov 19, 2024
Would have liked more pictures of the products and more details also sizing charts were hard to find and the one for gloves didnāt have pictures of what part of my hand I was supposed to be measuring. Products were easy to find and cheaper than some other places.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Nov 19, 2024
The selection is fantastic. The website is a mess. I hate it when I am very specific about what I am shopping for and the web site shows me hundreds of other items instead,
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Rainey
Site Experience Feedback
Nov 19, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Nov 19, 2024
Easy ordering
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
Mayor
Site Experience Feedback
Nov 19, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Online Shopper
Post-Delivery Feedback
Nov 19, 2024
Blanket was exactly as described. Delivery was a little slow.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 9
- Full ratings for this review Ā»
Jake
Site Experience Feedback
Nov 19, 2024
Exellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
HappyHorseOwner
Post-Delivery Feedback
Nov 19, 2024
I bought an upscale Custom saddle with absolutely no place for traditional leathers to sit under my leg. I tried leaving it messy to avoid the bulk under my leg while riding. Still uncomfortable. A friend suggested I try Webbers. I got the best price and availability at State Line Tack. The shipping was fast and easy to track. I absolutely love my purchase and look forward to my next ride!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review Ā»
Online Shopper
Post-Delivery Feedback
Nov 19, 2024
Very happy with purchase. Shipped fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
Ben
Site Experience Feedback
Nov 19, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»