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State Line Tack Reviews - 16,943 Review - 8.7/10

Nov 28, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 461 - 480 of 16,943

M

Site Experience Feedback

Nov 19, 2024

No problems. Love the website.

Michelle

Post-Delivery Feedback

Nov 19, 2024

I’ve always had good luck with my orders, arriving on time and being correct

King dong

Site Experience Feedback

Nov 19, 2024

Overall a great experience all though shipping should be free

Bo & Wiley

Site Experience Feedback

Nov 19, 2024

The website is very user friendly and prices are competitive with other sites.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Ordered wrong thing . The. Went back to order correct item

Laney

Site Experience Feedback

Nov 19, 2024

Good looking products at a good price.

Tony

Site Experience Feedback

Nov 19, 2024

Always satisfied with directions and product.

K

Site Experience Feedback

Nov 19, 2024

Happy about the sale; not excited that there was no possibility for free shipping no matter the amount spent

Jim

Site Experience Feedback

Nov 19, 2024

Very satisfied

Bates

Site Experience Feedback

Nov 19, 2024

This site it always sends me cart reminders and suggestions to purchase are great

Wes

Site Experience Feedback

Nov 19, 2024

I was satisfied with price and website

Cowboy Rob

Site Experience Feedback

Nov 19, 2024

Easy to find what I needed and placing my order overall good experience

Blanket

Site Experience Feedback

Nov 19, 2024

Great

Katie

Site Experience Feedback

Nov 19, 2024

Always very helpful with products

MENTO

Site Experience Feedback

Nov 19, 2024

ALWAYS GREAT SERVICE

Online Shopper

Site Experience Feedback

Nov 19, 2024

n/a

Bill

Site Experience Feedback

Nov 19, 2024

Overall good experience.

Alz

Site Experience Feedback

Nov 19, 2024

Everything was price right and easy check out.

Online Shopper

Site Experience Feedback

Nov 19, 2024

Website is excellent. Have always had good experience.

KL

Site Experience Feedback

Nov 19, 2024

Ease to use