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State Line Tack Reviews - 16,892 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 161 - 180 of 16,892

BW

Site Experience Feedback

Nov 23, 2024

Very easy to navigate and search for exactly what I need

W's mom

Site Experience Feedback

Nov 23, 2024

I searched the two items I wanted and was able to quickly find reasonably priced options.

Dshad

Site Experience Feedback

Nov 23, 2024

I found what I was looking for and easily cross referenced pricing on items here with other websites. I bought what made the most sense here and the rest elsewhere.

Martha

Site Experience Feedback

Nov 23, 2024

Little more on prices than others, and shipping is alot more

KJM

Site Experience Feedback

Nov 23, 2024

Wonderful site, lots of options, easy to shop!

Online Shopper

Site Experience Feedback

Nov 23, 2024

Need size info on the kids gloves

Apple Annie

Site Experience Feedback

Nov 07, 2024

I have a small horse rescue and Stateline's prices, selection and fast delivery, make things easier for me.


Post-Delivery Feedback

Nov 23, 2024

I have a small horse rescue, so getting a good price on my horse supplies is a must! I always get great quality and fast shipping with State Line Tack. I always recommend SLT to my friends and to people adopting from us.

Buyer

Post-Delivery Feedback

Nov 23, 2024

I ordered an amigo turnout sheet, 0gram weight in a size 81. I was very happy with the ease of ordering and the shipping and tracking info. Item came quickly and I was very excited to get it to the barn as I needed an extra inside turnout so my sweet boy can be dry after he comes inside. Unfortunately this blanket came in a size 69 NOT an 81. I called CS and reached someone right away. She said that she would send the correct size with expedited shipping, as well as a return label for the incorrect blanket. I did receive the return label and shipped the incorrect size back UPS yesterday. I am hoping the correct size will come today as it has been none stop raining here in OH and the temperature is going up so his medium indoor blanket will probably be too warm.

Horses

Site Experience Feedback

Nov 23, 2024

Good

Cyn

Site Experience Feedback

Nov 08, 2024

Had great prices, and all the important stuff you need! Will be ordering again soon.


Post-Delivery Feedback

Nov 23, 2024

Price was great, & it showed up on time. Waiting to try the product still.

Lindsay

Site Experience Feedback

Nov 12, 2024

Very good


Post-Delivery Feedback

Nov 23, 2024

Yes i would recommend State Line Tack. Everything is much cheaper

Don't

Site Experience Feedback

Nov 23, 2024

It was fine

Online Shopper

Site Experience Feedback

Nov 06, 2024

Good

Jinna

Site Experience Feedback

Nov 13, 2024

It was easy to find what i was looking for and the price could but be beat.


Post-Delivery Feedback

Nov 23, 2024

We ordered a solar generator for our electric fence. We bad purchased another one about 1.5 years ago and needed a second. We like the one we previously purchased. The second solar energizer does not hold a charge. We contacted State Line Tact who succeed we need to reach out to the manufacturer. This solar energizer was not cheap and it's sad that State Line Tact does not stand behind the products they sell. We have to jump through lots of hoops now for a defective product that was not our fault.

Ken

Post-Delivery Feedback

Nov 23, 2024

I made a call because I wanted to check on the status of my order and the lady I spoke to was very helpful and courteous. Also, they delivered my package to me in no time.

Bennie the Jet

Site Experience Feedback

Nov 23, 2024

Happy I was able to find the exact size of muzzle in the bright orange color. Much easier to find when my pony takes it off. Website was easy to use.

Hunnyhorse

Site Experience Feedback

Nov 23, 2024

It is a great website. Navigation was easy

Denice

Site Experience Feedback

Nov 23, 2024

Easy to use and straightforward Better description of product and more than 1 picture.

Lara

Site Experience Feedback

Nov 23, 2024

Very limited low quality bridle cheek pieces. No antipull halter that isn't rope. Great turnout blanket prices

Sue

Site Experience Feedback

Nov 23, 2024

State Line has always been an excellent resource to purchase the supplies and equipment I've needed over many years. Thank you!