State Line Tack Reviews - 16,892 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 161 - 180 of 16,892
BW
Site Experience Feedback
Nov 23, 2024
Very easy to navigate and search for exactly what I need
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
W's mom
Site Experience Feedback
Nov 23, 2024
I searched the two items I wanted and was able to quickly find reasonably priced options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dshad
Site Experience Feedback
Nov 23, 2024
I found what I was looking for and easily cross referenced pricing on items here with other websites. I bought what made the most sense here and the rest elsewhere.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Martha
Site Experience Feedback
Nov 23, 2024
Little more on prices than others, and shipping is alot more
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
KJM
Site Experience Feedback
Nov 23, 2024
Wonderful site, lots of options, easy to shop!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Need size info on the kids gloves
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Apple Annie
Site Experience Feedback
Nov 07, 2024
I have a small horse rescue and Stateline's prices, selection and fast delivery, make things easier for me.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Apple Annie
Post-Delivery Feedback
Nov 23, 2024
I have a small horse rescue, so getting a good price on my horse supplies is a must! I always get great quality and fast shipping with State Line Tack. I always recommend SLT to my friends and to people adopting from us.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Buyer
Post-Delivery Feedback
Nov 23, 2024
I ordered an amigo turnout sheet, 0gram weight in a size 81. I was very happy with the ease of ordering and the shipping and tracking info. Item came quickly and I was very excited to get it to the barn as I needed an extra inside turnout so my sweet boy can be dry after he comes inside. Unfortunately this blanket came in a size 69 NOT an 81. I called CS and reached someone right away. She said that she would send the correct size with expedited shipping, as well as a return label for the incorrect blanket. I did receive the return label and shipped the incorrect size back UPS yesterday. I am hoping the correct size will come today as it has been none stop raining here in OH and the temperature is going up so his medium indoor blanket will probably be too warm.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Horses
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cyn
Site Experience Feedback
Nov 08, 2024
Had great prices, and all the important stuff you need! Will be ordering again soon.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Cyn
Post-Delivery Feedback
Nov 23, 2024
Price was great, & it showed up on time. Waiting to try the product still.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Lindsay
Site Experience Feedback
Nov 12, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindsay
Post-Delivery Feedback
Nov 23, 2024
Yes i would recommend State Line Tack. Everything is much cheaper
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Don't
Site Experience Feedback
Nov 23, 2024
It was fine
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 06, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Jinna
Site Experience Feedback
Nov 13, 2024
It was easy to find what i was looking for and the price could but be beat.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jinna
Post-Delivery Feedback
Nov 23, 2024
We ordered a solar generator for our electric fence. We bad purchased another one about 1.5 years ago and needed a second. We like the one we previously purchased. The second solar energizer does not hold a charge. We contacted State Line Tact who succeed we need to reach out to the manufacturer. This solar energizer was not cheap and it's sad that State Line Tact does not stand behind the products they sell. We have to jump through lots of hoops now for a defective product that was not our fault.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
Ken
Post-Delivery Feedback
Nov 23, 2024
I made a call because I wanted to check on the status of my order and the lady I spoke to was very helpful and courteous. Also, they delivered my package to me in no time.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Bennie the Jet
Site Experience Feedback
Nov 23, 2024
Happy I was able to find the exact size of muzzle in the bright orange color. Much easier to find when my pony takes it off. Website was easy to use.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hunnyhorse
Site Experience Feedback
Nov 23, 2024
It is a great website. Navigation was easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Denice
Site Experience Feedback
Nov 23, 2024
Easy to use and straightforward Better description of product and more than 1 picture.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lara
Site Experience Feedback
Nov 23, 2024
Very limited low quality bridle cheek pieces. No antipull halter that isn't rope. Great turnout blanket prices
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 4
- Full ratings for this review »
Sue
Site Experience Feedback
Nov 23, 2024
State Line has always been an excellent resource to purchase the supplies and equipment I've needed over many years. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »