State Line Tack Reviews - 16,943 Review - 8.7/10
2016
Winner
Circle of
Excellence
1 years
State Line Tack Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.7 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.0 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 8.7 /10 |
Satisfaction with Customer Support | 8.5 /10 |
8.7out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 78% |
Neutral | 16% | 16% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.0 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.0 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
7.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.7 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.7 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
7.5 out of 10
Recent Reviews for State Line Tack
Showing 201 - 220 of 16,943
Online Shopper
Site Experience Feedback
Nov 23, 2024
Just fine
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Overall experience was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rosebud
Site Experience Feedback
Nov 23, 2024
Great !
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
It was an easy and fast way to order what i needed for good prices.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ellsie20
Site Experience Feedback
Nov 23, 2024
State Line Tack is one of my go-to sites for horse supplies. I was looking for miniature blankets as it seems the ones I've had he is figuring out how to get out of, so I needed a smaller size. I had to "settle" for a 36 on 2 of them as there wasn't a 37 available. I'll see how that works out. Hoping it solves him getting out of the blankets and if it does, then it was worth the effort it took to find something in the size needed.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
More horse t shirts with sayings would be nice
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
My Sugah Rush
Site Experience Feedback
Nov 23, 2024
Overall experience was good, thank you.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Laila
Site Experience Feedback
Nov 23, 2024
I do websites myself so I'm a bit picky. All good except the Place Order could be more streamlned. For example if the E-Gift Certificate and other promotions could be listed as options with the cost above, it would save time for customers.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sharon
Site Experience Feedback
Nov 23, 2024
Password changing frustrating sometimes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jordan
Site Experience Feedback
Nov 23, 2024
Everything was fine and worked as expected
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
BW
Site Experience Feedback
Nov 23, 2024
Very easy to navigate and search for exactly what I need
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
W's mom
Site Experience Feedback
Nov 23, 2024
I searched the two items I wanted and was able to quickly find reasonably priced options.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dshad
Site Experience Feedback
Nov 23, 2024
I found what I was looking for and easily cross referenced pricing on items here with other websites. I bought what made the most sense here and the rest elsewhere.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Martha
Site Experience Feedback
Nov 23, 2024
Little more on prices than others, and shipping is alot more
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
KJM
Site Experience Feedback
Nov 23, 2024
Wonderful site, lots of options, easy to shop!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 23, 2024
Need size info on the kids gloves
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Apple Annie
Site Experience Feedback
Nov 07, 2024
I have a small horse rescue and Stateline's prices, selection and fast delivery, make things easier for me.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Apple Annie
Post-Delivery Feedback
Nov 23, 2024
I have a small horse rescue, so getting a good price on my horse supplies is a must! I always get great quality and fast shipping with State Line Tack. I always recommend SLT to my friends and to people adopting from us.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Buyer
Post-Delivery Feedback
Nov 23, 2024
I ordered an amigo turnout sheet, 0gram weight in a size 81. I was very happy with the ease of ordering and the shipping and tracking info. Item came quickly and I was very excited to get it to the barn as I needed an extra inside turnout so my sweet boy can be dry after he comes inside. Unfortunately this blanket came in a size 69 NOT an 81. I called CS and reached someone right away. She said that she would send the correct size with expedited shipping, as well as a return label for the incorrect blanket. I did receive the return label and shipped the incorrect size back UPS yesterday. I am hoping the correct size will come today as it has been none stop raining here in OH and the temperature is going up so his medium indoor blanket will probably be too warm.
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »