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State Line Tack Reviews - 16,892 Review - 8.7/10

Nov 27, 2024
Shopping State Line Tack gives you access to dedicated equine experts and the best selection of brands at the best prices. In addition, they offer unparalleled customer service to help the modern equestrian get the most out of riding, no matter what discipline.
Circle of Excellence - State Line Tack

2016
Winner

Circle of
Excellence

1 years

State Line Tack Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.7 /10
Likelihood to Recommend8.8 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.7 /10
Satisfaction with Customer Support8.5 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.7out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%78%

Neutral

16%16%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

7.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.7 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.7 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

7.5 out of 10

Recent Reviews for State Line Tack

Showing 141 - 160 of 16,892

bezveze

Site Experience Feedback

Nov 23, 2024

it was good

Holly

Site Experience Feedback

Nov 23, 2024

It was easy.

LJ Equestrian Center

Site Experience Feedback

Nov 23, 2024

Overall great experience. The website can be hard to navigate but if you know exactly what you are looking for the pricing is great!

Gigi

Site Experience Feedback

Nov 23, 2024

Easy to use on my phone.

Erin

Site Experience Feedback

Nov 23, 2024

I purchased a pair of boots. Normally, I would prefer to try them on in person because I tend to be between sizes, depending on the shoe. I hope the exchange policy is easy if I need it. Thanks!

NA

Site Experience Feedback

Nov 23, 2024

NA

Kellb2

Site Experience Feedback

Nov 23, 2024

Found what I was looking for in the shirt. Couldn't find the elbow 4 way stretch sleeve.

geno

Site Experience Feedback

Nov 23, 2024

brand new to this site. looks amazing so far.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Just fine

Online Shopper

Site Experience Feedback

Nov 23, 2024

Overall experience was great.

Rosebud

Site Experience Feedback

Nov 23, 2024

Great !

Online Shopper

Site Experience Feedback

Nov 23, 2024

It was an easy and fast way to order what i needed for good prices.

Ellsie20

Site Experience Feedback

Nov 23, 2024

State Line Tack is one of my go-to sites for horse supplies. I was looking for miniature blankets as it seems the ones I've had he is figuring out how to get out of, so I needed a smaller size. I had to "settle" for a 36 on 2 of them as there wasn't a 37 available. I'll see how that works out. Hoping it solves him getting out of the blankets and if it does, then it was worth the effort it took to find something in the size needed.

Online Shopper

Site Experience Feedback

Nov 23, 2024

Good!

Online Shopper

Site Experience Feedback

Nov 23, 2024

More horse t shirts with sayings would be nice

Online Shopper

Site Experience Feedback

Nov 23, 2024

Good

My Sugah Rush

Site Experience Feedback

Nov 23, 2024

Overall experience was good, thank you.

Laila

Site Experience Feedback

Nov 23, 2024

I do websites myself so I'm a bit picky. All good except the Place Order could be more streamlned. For example if the E-Gift Certificate and other promotions could be listed as options with the cost above, it would save time for customers.

Sharon

Site Experience Feedback

Nov 23, 2024

Password changing frustrating sometimes

Jordan

Site Experience Feedback

Nov 23, 2024

Everything was fine and worked as expected