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Stainless Supply Reviews - 19 Post-Delivery Reviews - 9.3/10

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Certified
Most Current Certification:
Jun 16, 2026
Stainless Supply is a US-based company that specializes in stainless steel products including raw materials. Stainless Supply is the best place to find embossed and mirrored stainless steel sheet, custom stainless channel, custom stainless steel angle, high quality trim molding, and more.

Stainless Supply Rating

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Post-Delivery Feedback - 19 Reviews

Overall Satisfaction:

9.3out of 10

Would Shop Here Again:

9.1out of 10

Likelihood To Recommend:

9.1out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

90%67%
Neutral rating icon

Neutral

0%0%
Negative rating icon

Negative

10%33%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.1 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Site Experience Feedback - 73 Reviews

Overall Satisfaction:

9.7out of 10

Would Shop Here Again:

9.6out of 10

Likelihood To Recommend:

9.7out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

94%100%
Neutral rating icon

Neutral

6%0%
Negative rating icon

Negative

0%0%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.6 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.8 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.7 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.8 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.7 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

Recent Reviews for Stainless Supply

Showing 1 - 50 of 92

  • No

    Site Experience Feedback

    Jun 15, 2026

    No

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Steamboat Geo

    Post-Delivery Feedback

    Jun 14, 2026

    Great product. Easy to order. Put new SS panels on my Sub Zero fridge. Looks like new.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jun 12, 2026

    the site works well but has two flaws: When the drop down for your account is open you cannot navigate away from that page and it is a bit buggy to keep it closed. Second, after looking at my cart I cannot go back to the "design your wall panel" page to add panels.....I did it by starting over. It might be better to let you use the back button off of the cart page or have a "continue shopping" button at the bottom of the cart. I clicked the company logo to start over.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • PLom

    Site Experience Feedback

    Jun 5, 2026

    Good, easy to navigate the product selection.

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jb

    Post-Delivery Feedback

    Jun 1, 2026

    Definitely worth checking out the products. High quality, good price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Fred

    Site Experience Feedback

    Jun 1, 2026

    Web site product selection was very good. Exact item we were looking for.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    May 29, 2026

    Satisfied with the way the site worked and how easy was to order

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Brandis

    Post-Delivery Feedback

    May 28, 2026

    a sample size was not available so i had to order a 2' segment of each of the two possible items. The pieces i received were very rustic compared to the images and drawings on the website. the cut edges were rough and the radius on the corner was much to big to allow this to wrap around a square corner. Since the segments were custom cut, i was told i cannot return them. I appreciate that it was easy to contact the company for help when I placed my order, the website was not user-friendly

    • Overall Rating: 4
    • Would Shop Here Again: 1
    • Likelihood To Recommend: 1
    • On Time Delivery: 4
    • Customer Support: 8
    Full ratings for this review »
  • Steamboat Geo

    Site Experience Feedback

    May 24, 2026

    Only issue was checking the shipping option. It wasn't staying.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Timmy

    Site Experience Feedback

    May 22, 2026

    Corey was very helpful & friendly when I called with questions regarding technical info on the product & installation.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • quartersawn

    Site Experience Feedback

    May 13, 2026

    Website was easy to navigate

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • JEB

    Site Experience Feedback

    May 4, 2026

    Effortless

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • YChristo

    Site Experience Feedback

    Apr 30, 2026

    Good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gomer

    Post-Delivery Feedback

    Apr 27, 2026

    I ordered engine turned stainless. So far it is working fine.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • KL Metals Inc

    Post-Delivery Feedback

    Apr 21, 2026

    The material was well explained as to what it is and what it would look like as well as an example of what it is used for. Great company!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Apr 20, 2026

    Need a "checkout as guest" and pay via paypal option for homeowners.

    • Overall Rating: 7
    • Would Shop Here Again: 7
    • Likelihood To Recommend: N/A
    Full ratings for this review »
  • oz

    Site Experience Feedback

    Apr 18, 2026

    great order system

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • ET

    Post-Delivery Feedback

    Apr 9, 2026

    All 10's. Really impressive, from the order website to the crate they shipped in. Even the delivery over-performed, and that's out of SS's hands. Really good work, thank you. The countertops look fabulous in place.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • JW

    Site Experience Feedback

    Apr 6, 2026

    The website is very clear, easy to navigate, and very informative. I am a woodworker and have very little experience with stainless steel, so I appreciate how helpful the site is. I also very much appreciate how nice the actual product is, including how it is protected by plastic film. I use the steel to cover the edges of nice-looking tack trunks used in horse shows, and the finished trunks look really good with your steel on them. My only complaint, which I'm sure won't surprise you: the additional costs, including custom angle charge, shipping, oversize package, taxes (not your fault, I know). It amounts to over $200 more than the order. The volume discount helps, but the final cost is still a bit shocking. In all, though, I'm happy I found your company.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Fran

    Site Experience Feedback

    Apr 2, 2026

    The website was easy to navigate and the options were clear. I was willing to pay a premium to get the product sooner but even that option wasn't as quick as would have liked.

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Heavey1

    Site Experience Feedback

    Mar 25, 2026

    good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ptrick

    Post-Delivery Feedback

    Mar 25, 2026

    We're very happy with Stainless Supply. Although there was no external damage to the shipping crate, some items arrived damaged. Stainless Supply, were quick to send replacements at their expense.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tdude

    Site Experience Feedback

    Mar 24, 2026

    The help line person got me right through to a person who answered my questions very clearly and I was able to place my order after that.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Dennis

    Post-Delivery Feedback

    Mar 24, 2026

    I purchased a custom stainless steel backsplash. It was fabricated quickly, and met my expectations.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • RexWD

    Site Experience Feedback

    Mar 18, 2026

    Called for advice. Spoke to Bart. Excellent advice would not have ordered without his help. However the shopping cart is now very intuitive.

    • Overall Rating: 9
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Carpentry

    Site Experience Feedback

    Mar 12, 2026

    It was good

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Sam

    Site Experience Feedback

    Mar 5, 2026

    I found the website through a google search and I was thankful they had samples for a reasonable price.

    • Overall Rating: 10
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • D

    Site Experience Feedback

    Mar 5, 2026

    Good

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Nick

    Site Experience Feedback

    Mar 2, 2026

    Excellent website.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BSwish

    Post-Delivery Feedback

    Mar 1, 2026

    It was easy. We had a question about the correct finish and we were contacted and we figured it out in just a few seconds.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Mar 1, 2026

    Can't comment until it arrives.

    • Overall Rating: 8
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • PlaqueGuy

    Site Experience Feedback

    Feb 21, 2026

    Good site and service. We need stainless steel blanks for laser etching plaques for our products and they have a good product and good service!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Devon

    Site Experience Feedback

    Feb 10, 2026

    I had a great and informative conversation with Bart. He answered all my questions and gave me the information I needed. Very satisfied. Ordering samples was easy and satisfactory, but It would be better if there was no $250 sample minumum, since customers are paying for shipping and tax anyway.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gabe

    Site Experience Feedback

    Feb 3, 2026

    easy and clear description of countertop options. My only complaint regarding checkout was that buyer and delivery info should have a checkmark for being the same

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Doug

    Post-Delivery Feedback

    Feb 2, 2026

    Bart was very help full and assisted with all the aspects and the details of the order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • cisco

    Site Experience Feedback

    Feb 1, 2026

    i had called and spoken to a very kind, and informative gentleman who helped explain some of the lingo. I told him what I was looking for and he helped guide me.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 27, 2026

    t send discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Heroditus

    Site Experience Feedback

    Jan 21, 2026

    Your phone rep could not have been more cheerful and helpful. The website is one of the best I have seen for ordering a custom product. You might want to consider drop-down boxes to explain certain terms used on the website. (I may have missed this feature if it is there already.)

    • Overall Rating: 10
    • Would Shop Here Again: 8
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Jan 12, 2026

    great process

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • BDesch

    Site Experience Feedback

    Jan 3, 2026

    There were a couple glitches regarding total size and sink location that required me to start over.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Quick and easy

    Site Experience Feedback

    Jan 3, 2026

    Easy to use

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 7
    Full ratings for this review »
  • Bucknut

    Site Experience Feedback

    Jan 2, 2026

    Website was easy to navigate, find what I was looking for, and place an order.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Matty B

    Site Experience Feedback

    Dec 30, 2025

    Great service over the phone. Easy to use website!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bay Area Customer

    Site Experience Feedback

    Dec 29, 2025

    Excellent experience calling for detailed help via customer service call. Staff member was helpful, patient, informative and gave his name without me asking for it. Great experience.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • CB

    Post-Delivery Feedback

    Dec 23, 2025

    I was purchasing the stainless steel backsplash with shelf - adding the shelf was not very clear - I called the support number and was given step by step instructions on how to add the shelf - the representative who assisted me was very personable and made completing my order very easy.

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Franco

    Site Experience Feedback

    Dec 22, 2025

    Very easy to use .

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Johnny Records

    Post-Delivery Feedback

    Dec 17, 2025

    They were great to deal with and very informed. I searched quite a lot online and did a lot of research. They were the best in terms of quality, customer service and price overall. The guy I dealt with was named Corey and he was great to do business with. I recommend.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Milla

    Site Experience Feedback

    Dec 13, 2025

    easy, quick, exactly what I needed

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • george

    Site Experience Feedback

    Dec 8, 2025

    very great

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • GBC

    Site Experience Feedback

    Dec 2, 2025

    Overall Good Experience!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »