ShoeMall Reviews - 9,425 Review - 9.2/10
ShoeMall Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.4 /10 |
Checkout Satisfaction | 9.6 /10 |
Product Met Expectations | 9.1 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 86% | 86% |
Neutral | 11% | 11% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.4 out of 10
Design of Site
Satisfaction with the look and design of the site
9.3 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.6 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.4 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.1 out of 10
Shipping Charges
Satisfaction with shipping charges
9.5 out of 10
Variety of Shipping Options
Desired shipping options were available
9.3 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.1 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.2 out of 10
Returns Process
Satisfaction with the returns process
7.8 out of 10
Recent Reviews for ShoeMall
Showing 1101 - 1120 of 9,425
Online Shopper
Site Experience Feedback
Oct 27, 2024
Very good ๐
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
MnDen
Post-Delivery Feedback
Oct 27, 2024
I was looking for a particular shoe by brand and model number and size. It took a lot of time to try to sort to find that. Once I did, you did not have the shoe I was looking for in the color I wanted. I did order in a different color, and am satisfied with the purchase. Please improve the sorting features of your web site.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Oct 27, 2024
Great site
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Oct 27, 2024
..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Channelcatn
Site Experience Feedback
Oct 27, 2024
They had my size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Military
Site Experience Feedback
Oct 27, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Oct 27, 2024
Good. Easy.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review ยป
Memaw
Site Experience Feedback
Oct 27, 2024
Best price, biggest selection, site easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
BuffaloGal
Site Experience Feedback
Oct 26, 2024
The promo code I got by email was the decision maker for me. I was on the fence and shopping around about buying this shoe, but the discount made Shoe Mall the best price I found.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 5
- Full ratings for this review ยป
Lista
Site Experience Feedback
Oct 26, 2024
Great experience Great deal
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Mely
Site Experience Feedback
Oct 26, 2024
prices are very competitive; easy to purchase item selected; the discount helps with deciding to buy the item.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Happy shopper
Site Experience Feedback
Oct 11, 2024
It was very easy to filter and find my specific size and styles, and there were many more options than most other sellers
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Lyn
Site Experience Feedback
Oct 26, 2024
Everything always goes so smooth ordering from this company and they carry quality products at a decent price
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
LC
Site Experience Feedback
Oct 26, 2024
Easy to shop on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
EH
Site Experience Feedback
Oct 26, 2024
I found shoes here and a bit cheaper than Amazon. However, other shoes I was looking to purchase on Amazon were much more expensive here, so I will buy on Amazon.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review ยป
KK
Site Experience Feedback
Oct 26, 2024
The website was easy to use, with all the options for sorting the results made it easy to get the exact results that I was looking for. I appreciate all the options of shoes in which had a removable footbed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Duck
Site Experience Feedback
Oct 26, 2024
Very Good ๐๐ฝ
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Online Shopper
Site Experience Feedback
Oct 26, 2024
I like this site. It's easy to order and they carry some narrow widths
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Scott
Site Experience Feedback
Oct 26, 2024
Everything was quick and easy. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป
Conqueror
Site Experience Feedback
Oct 26, 2024
I did not get a promo code
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review ยป