Home > Pet Supplies > Santa Cruz Biotechnology, Inc.

Santa Cruz Biotechnology, Inc. Reviews - 1,057 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%83%

Neutral

9%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 261 - 280 of 1,057

Anne

Site Experience Feedback

Aug 11, 2024

Excellent company

Bree6

Site Experience Feedback

Aug 10, 2024

Super easy, simple and quick

Norm

Post-Delivery Feedback

Aug 10, 2024

Don’t hesitate to try them. My orders are usually received in 1-2 days without fail. I have been buying from them several years and only had one missed item which they immediately corrected. The product have always been good and exactly as represented. I have no reservations at all and will continue to buy from them

ZMan37

Site Experience Feedback

Aug 10, 2024

Great way to purchase products and cheapest.

Online Shopper

Post-Delivery Feedback

Aug 09, 2024

Good price Incredible customer service Really courteous and pleasant reps Just a great experience

June bug

Post-Delivery Feedback

Aug 09, 2024

Very good products! They make my job as a groomer so much easier. I would definitely recommend these products to others.

Horse lover

Site Experience Feedback

Jul 23, 2024

It was very easy to order the product i needed. And other items was suggested if i needed them to go with my orginal order.


Post-Delivery Feedback

Aug 09, 2024

I recomend this product if your pet is suffering from any type of allergy cause for me, my horse suffers from fly bite allergies. But with this product has helped her alot. No more scratching like crazy

Junebug

Site Experience Feedback

Aug 08, 2024

great

bccouden

Site Experience Feedback

Aug 08, 2024

I've always had a positive experience with both the website and the products of Santa Cruz.

Avik

Site Experience Feedback

Aug 08, 2024

Great experience in getting lab reagents.

Vivi

Site Experience Feedback

Aug 08, 2024

Good

Gale

Post-Delivery Feedback

Aug 07, 2024

When comparing nutritional info compared to other similar products the values and varieties were much better for a much lower price.

Shine L

Site Experience Feedback

Jul 27, 2024

Good, I knew what I was looking for

Online Shopper

Post-Delivery Feedback

Aug 07, 2024

product is good ... ordering process was easy ... i was NOT provided any shipping info ... had no idea when it was shipped or how long it would take to be delivered

BenBen

Site Experience Feedback

Aug 07, 2024

Pretty good!

W

Site Experience Feedback

Aug 06, 2024

Very good

Bucky

Site Experience Feedback

Aug 06, 2024

Was not given an option to select a color of the Estrotech breeding indicators.

Annie

Post-Delivery Feedback

Aug 06, 2024

Great packaging, product seems very fresh and filled to the top of package, my horses love the product, it shows in their coat, hooves, overall health.

Mercy Reigns

Site Experience Feedback

Aug 06, 2024

I am excited to get the products I ordered. This is my first order.

Online Shopper

Post-Delivery Feedback

Aug 06, 2024

SCB has the product I need at a reasonable price and shops to my home