Plow & Hearth Reviews - 8,366 Review - /10
2005
Platinum
Circle of
Excellence
5 years
Plow & Hearth Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
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Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
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Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
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Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
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Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
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Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for Plow & Hearth
Showing 161 - 180 of 8,366
Use to Love Plow and Hearth
Site Experience Feedback
Jun 28, 2024
I'm really sad that Plow and Hearth would sell to a company that doesn't uphold with the same quality and standards. I called for help and got a totally ridiculous response and then found out the company has been sold.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 6
- Full ratings for this review »
Spinner
Site Experience Feedback
Jun 28, 2024
The website was easy to navigate and I appreciate the videos of the spinners. I wish the one spinner wasn’t on back order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JC
Site Experience Feedback
Jun 28, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Hattie
Site Experience Feedback
Jun 28, 2024
Saw what I wanted right away. Ordered them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Penny
Site Experience Feedback
Jun 28, 2024
Always happy with plow and hearth
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jak
Site Experience Feedback
Jun 28, 2024
Entire order process was smooth and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rue
Site Experience Feedback
Jun 28, 2024
The color of selected drapes may look different than on line color.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
ann
Site Experience Feedback
Jun 27, 2024
it was fine
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Mick
Site Experience Feedback
Jun 27, 2024
Easy to use website and order-shipping was a LOT however.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 27, 2024
It is really CONFUSING when shipping to someone else. That could be made much easier. That was the sucky part of check out. If I order a gift and want it sent somewhere else, shipping and billing pages should be clearer and not so vague.
- Overall Rating: 6
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Jane Austen
Post-Delivery Feedback
Jun 27, 2024
Excellent costumer support! Our order was erroneous shipped to our billing address. P & H quickly resolved the problem. The outdoor furniture met our expectations, in quality and style.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Black betty
Site Experience Feedback
Jun 27, 2024
I love everything that plow and hearth has . I could shop all day . It’s good quality,I have never been disappointed with anything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Willow
Site Experience Feedback
Jun 27, 2024
Very good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Site Experience Feedback
Jun 18, 2024
I received a gift from plow and hearth and loved it! That is why I went to the website for the first time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Post-Delivery Feedback
Jun 27, 2024
I am extremely happy with the quality and prompt delivery of my purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cbeck
Site Experience Feedback
Jun 12, 2024
Checkout was very easy. Shipping was a bit slow and no email received to give me tracking
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cbeck
Post-Delivery Feedback
Jun 27, 2024
Love the edging mulch! I wish it was a bit less expensive as I used 10 rolls! I also wish it had come with stakes to anchor it. It looks really nice!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sue Edmunds
Site Experience Feedback
Jun 27, 2024
Great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Holly
Site Experience Feedback
Jun 10, 2024
I have shopped with Plow & Hearth in the past and have been very satisfied with my purchases and using the website. It’s pretty easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Holly
Post-Delivery Feedback
Jun 27, 2024
I bought two 4th of July decorations for an upcoming party. The decorations are nicely made and will last for years to come. They are rustic looking (my favorite) and Plow & Hearth is the only place I have seen this type of item. I’m happy with my purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Judy
Site Experience Feedback
Jun 26, 2024
Need to have free shipping on purchases over $49.99 and I would purchase more products. Also coupons and rewards for purchases.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Outdoor curtains
Site Experience Feedback
Jun 26, 2024
Easy to find the item I neeeded-outdoor curtains. Would have liked to have seen more photos of the curtains, such as the other side of the fabric. Customer photos would also be helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RCM
Site Experience Feedback
Jun 26, 2024
I thought shipping was rather high, otherwise, I enjoy the product and feel they are of top quality.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »