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Plow & Hearth Reviews - 8,366 Review - /10

Plow & Hearth conjures up the warm, neighborly atmosphere of an old-fashioned country store. Their "Products for Country Living" include high quality, unique products for the home, hearth, yard and garden. You'll find comfortable outdoor furniture, trellises, fireplace screens and toolsets, and decorative items for indoors and out among the wide selection. They offer products at fair prices, and guarantee all items without conditions.
Circle of Excellence - Plow & Hearth

2005
Platinum

Circle of
Excellence

5 years

Plow & Hearth Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
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Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

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Design of Site

Satisfaction with the look and design of the site

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Satisfaction With Checkout

Satisfaction with the checkout process

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Product Selection

Satisfaction with the breadth of products available on the site

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Clarity of Product Information

How clear and understandable was the product information

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Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

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Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

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Shipping Charges

Satisfaction with shipping charges

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Variety of Shipping Options

Desired shipping options were available

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On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

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Order Tracking

Satisfaction with the ability to track the order

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Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

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Customer Support

Satisfaction with assisted or self-service help

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Product Availability

How easily were you able to find the product you were looking for

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Returns Process

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Recent Reviews for Plow & Hearth

Showing 161 - 180 of 8,366

Use to Love Plow and Hearth

Site Experience Feedback

Jun 28, 2024

I'm really sad that Plow and Hearth would sell to a company that doesn't uphold with the same quality and standards. I called for help and got a totally ridiculous response and then found out the company has been sold.

Spinner

Site Experience Feedback

Jun 28, 2024

The website was easy to navigate and I appreciate the videos of the spinners. I wish the one spinner wasn’t on back order.

JC

Site Experience Feedback

Jun 28, 2024

Good

Hattie

Site Experience Feedback

Jun 28, 2024

Saw what I wanted right away. Ordered them.

Penny

Site Experience Feedback

Jun 28, 2024

Always happy with plow and hearth

Jak

Site Experience Feedback

Jun 28, 2024

Entire order process was smooth and easy

Rue

Site Experience Feedback

Jun 28, 2024

The color of selected drapes may look different than on line color.

ann

Site Experience Feedback

Jun 27, 2024

it was fine

Mick

Site Experience Feedback

Jun 27, 2024

Easy to use website and order-shipping was a LOT however.

Online Shopper

Site Experience Feedback

Jun 27, 2024

It is really CONFUSING when shipping to someone else. That could be made much easier. That was the sucky part of check out. If I order a gift and want it sent somewhere else, shipping and billing pages should be clearer and not so vague.

Jane Austen

Post-Delivery Feedback

Jun 27, 2024

Excellent costumer support! Our order was erroneous shipped to our billing address. P & H quickly resolved the problem. The outdoor furniture met our expectations, in quality and style.

Black betty

Site Experience Feedback

Jun 27, 2024

I love everything that plow and hearth has . I could shop all day . It’s good quality,I have never been disappointed with anything

Willow

Site Experience Feedback

Jun 27, 2024

Very good experience.

Lisa

Site Experience Feedback

Jun 18, 2024

I received a gift from plow and hearth and loved it! That is why I went to the website for the first time.


Post-Delivery Feedback

Jun 27, 2024

I am extremely happy with the quality and prompt delivery of my purchase

Cbeck

Site Experience Feedback

Jun 12, 2024

Checkout was very easy. Shipping was a bit slow and no email received to give me tracking


Post-Delivery Feedback

Jun 27, 2024

Love the edging mulch! I wish it was a bit less expensive as I used 10 rolls! I also wish it had come with stakes to anchor it. It looks really nice!

Sue Edmunds

Site Experience Feedback

Jun 27, 2024

Great!

Holly

Site Experience Feedback

Jun 10, 2024

I have shopped with Plow & Hearth in the past and have been very satisfied with my purchases and using the website. It’s pretty easy to use.


Post-Delivery Feedback

Jun 27, 2024

I bought two 4th of July decorations for an upcoming party. The decorations are nicely made and will last for years to come. They are rustic looking (my favorite) and Plow & Hearth is the only place I have seen this type of item. I’m happy with my purchase.

Judy

Site Experience Feedback

Jun 26, 2024

Need to have free shipping on purchases over $49.99 and I would purchase more products. Also coupons and rewards for purchases.

Outdoor curtains

Site Experience Feedback

Jun 26, 2024

Easy to find the item I neeeded-outdoor curtains. Would have liked to have seen more photos of the curtains, such as the other side of the fabric. Customer photos would also be helpful.

RCM

Site Experience Feedback

Jun 26, 2024

I thought shipping was rather high, otherwise, I enjoy the product and feel they are of top quality.