Pawhealer Reviews - 519 Reviews - 9.4/10
Pawhealer Rating
Overall Satisfaction | 9.4 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.3 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.3 /10 |
Satisfaction with Customer Support | 9.2 /10 |
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.3out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 80% |
Neutral | 12% | 16% |
Negative | 4% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
8.6 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.9 out of 10
Shipping Charges
Satisfaction with shipping charges
9.1 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.3 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.9 out of 10
Returns Process
Satisfaction with the returns process
10.0 out of 10
Recent Reviews for Pawhealer
Showing 1 - 20 of 519
Ziggy
Site Experience Feedback
Nov 27, 2024
Website was very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KAO
Site Experience Feedback
Nov 27, 2024
I WAS LOOKING FOR A MEDICATION FOR MY DOG'S PRESISTENT COUGH DUE TO A HEART CONDITION BECAUSE NONE OF THE MEDICATION PRESCRIBED IS WORKING, SO I DECIDED TO TRY SOMETHING OVER THE COUNTER THAT MAY HELP.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Stephanie369
Site Experience Feedback
Nov 26, 2024
The site layout is great, easy to understand - I've called and had a great experience asking questions as well. Knowledgeable staff, eager to answer questions and provide support for the care of our dog.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
SherylB
Site Experience Feedback
Nov 25, 2024
Easy and affordable
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Bobby
Post-Delivery Feedback
Nov 25, 2024
Purchased Heart Syrup and CHF powder for my 13 year old dog with heart issues and cough, He loves the syrup and it seems to be helping after 1 week of use. It is challenge to get him to take the CHF powder, but we manage most days. Very excited that this combo will be good for for him and help us all get some sleep.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Felix
Site Experience Feedback
Nov 24, 2024
I was buying this with Amazon, but found it cheaper on your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gouldie
Site Experience Feedback
Nov 23, 2024
Easy to navigate and full of information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kate
Site Experience Feedback
Nov 22, 2024
The website is a little confusing to navigate- but I figured it out. Mainly because my dogs situation is hard to pinpoint. Checkout is fine. Prices for the syrup are really high so I have to use sparingly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TLC2768
Site Experience Feedback
Nov 19, 2024
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chris
Site Experience Feedback
Nov 18, 2024
I have zero complaints and love the discounts that you offer and the quality of your products!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lori R
Site Experience Feedback
Nov 16, 2024
I was able to go to the website, log into my account, get a Black Friday discount on the product I purchased and check out in under a minute. Great, easy to use website. The product I purchase, Free The Flow Urinary Formula - Blood, Heat, Stasis has been a miracle for my dog. She has bladder/kidney stones and blood clots and without this product, she gets blocked and cannot urinate. Lifesaver!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ToniV
Site Experience Feedback
Nov 16, 2024
Overall, it was good. I have purchased products from Pawhealer in the past, but it took a while for us to use them as my dog is a little girl of 13 pounds.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Abc
Site Experience Feedback
Nov 15, 2024
I appreciate the bundles etc being shown on the page but your pages are very busy. I would clean them up
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KathiJ
Site Experience Feedback
Nov 05, 2024
He is still passing blood but my understanding is that he is passing stones, so that's a good thing. His appetite is great and I feel like this herbal supplement is helping him feel better.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Kashmir
Site Experience Feedback
Nov 15, 2024
I like the new survey for selecting the perfect product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sue
Site Experience Feedback
Nov 14, 2024
good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Linda
Site Experience Feedback
Nov 12, 2024
Everything was fine. I'm not a fan of the $8.99 shipping cost. The product price is high already.
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 9
- Full ratings for this review »
Sally
Site Experience Feedback
Nov 02, 2024
Easy to use and helpful description on each product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dog owner
Site Experience Feedback
Nov 12, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Littlesister
Site Experience Feedback
Nov 11, 2024
Quick and easy
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »