Lascana Reviews - 4,993 Review - 8.7/10
Lascana Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 8.6 /10 |
Likelihood to Recommend | 8.8 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.4 /10 |
Product Met Expectations | 8.4 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.7out of 10
Would Shop Here Again:
8.6out of 10
Likelihood To Recommend:
8.8out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 78% | 81% |
Neutral | 15% | 14% |
Negative | 7% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.2 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.4 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
8.5 out of 10
Shipping Charges
Satisfaction with shipping charges
8.6 out of 10
Variety of Shipping Options
Desired shipping options were available
9.2 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.3 out of 10
Returns Process
Satisfaction with the returns process
8.9 out of 10
Recent Reviews for Lascana
Showing 1 - 20 of 4,993
Jazz Hook
Site Experience Feedback
Dec 02, 2024
It was an amazing shopping experience. Thank you Lascana!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DRSHIRLEY4U
Site Experience Feedback
Dec 02, 2024
IT WAS SLICK TO FIND WHAT I WAS LOOKING FOR
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy
Site Experience Feedback
Dec 02, 2024
Products are easy to find, i like the pictures and details.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kathy
Post-Delivery Feedback
Dec 02, 2024
My order came faster than I expected. I just love it and it fits perfectly!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mature Woman
Post-Delivery Feedback
Dec 02, 2024
I only ordered bras this time. The quality was surprisingly poor. The bras appear to be for teenagers as there isn't any pad between the very thin material and your skin.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: N/A
- Full ratings for this review »
Judy
Site Experience Feedback
Dec 02, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
kermit
Post-Delivery Feedback
Dec 02, 2024
Purchase was fine. Have ordered before and will again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 10, 2024
Ok
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 02, 2024
Your phone representatives are always polite, professional , and helpful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Popps
Site Experience Feedback
Nov 14, 2024
Ordering seemed quite easy, I have ordered before and looked the quality of your clothing
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Popps
Post-Delivery Feedback
Dec 02, 2024
My order was received in a timely fashion. All the products were high-quality. I returned two items, one for exchange. I will comment later on the timeliness of receiving my exchange product. So far, I am very pleased with my purchases.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bui
Site Experience Feedback
Dec 01, 2024
I did not quite see the options of how fast i needed the items. Great variety of items as always
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paula
Site Experience Feedback
Dec 01, 2024
I am grateful that I was able to find a code for free shipping! I have had my eyes on the dress for a long time, and the shipping costs was keeping me from purchasing it.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
Great company
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jackie
Site Experience Feedback
Dec 01, 2024
It was good. The site could use some more current jeans styles.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bev
Post-Delivery Feedback
Dec 01, 2024
order on line cannot find order # or any other info for return. Can't you look order up by name or address. Just received order yesterday (11/30 /2024)
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 4
- On Time Delivery: 9
- Customer Support: 4
- Full ratings for this review »
Cat
Site Experience Feedback
Dec 01, 2024
Cuteness of clothing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Site Experience Feedback
Dec 01, 2024
Great price, easy to navigate website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lindalou
Site Experience Feedback
Dec 01, 2024
I wasn’t able to see total of charge or able to apply additional discount to order, if applied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bongo
Site Experience Feedback
Nov 09, 2024
Fast easy great products. My second order. Last order friends and family raved about how beautiful she looked in her new outfits.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bongo
Post-Delivery Feedback
Dec 01, 2024
Actually I would prefer to keep it my little secret
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KK
Post-Delivery Feedback
Dec 01, 2024
The picture of the model showing the dress was exactly what it looked like on me. I loved the look. The material was soft and it flowed on my body. Comfy and stylish!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
V
Site Experience Feedback
Dec 01, 2024
The shopping experience was great. The website is easy to navigate, and I was able to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »