Lascana Reviews - 4,993 Review - 8.7/10

Dec 3, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 1 - 20 of 4,993

Jazz Hook

Site Experience Feedback

Dec 02, 2024

It was an amazing shopping experience. Thank you Lascana!

DRSHIRLEY4U

Site Experience Feedback

Dec 02, 2024

IT WAS SLICK TO FIND WHAT I WAS LOOKING FOR

Cindy

Site Experience Feedback

Dec 02, 2024

Products are easy to find, i like the pictures and details.

Kathy

Post-Delivery Feedback

Dec 02, 2024

My order came faster than I expected. I just love it and it fits perfectly!

Mature Woman

Post-Delivery Feedback

Dec 02, 2024

I only ordered bras this time. The quality was surprisingly poor. The bras appear to be for teenagers as there isn't any pad between the very thin material and your skin.

Judy

Site Experience Feedback

Dec 02, 2024

Good

kermit

Post-Delivery Feedback

Dec 02, 2024

Purchase was fine. Have ordered before and will again

Online Shopper

Site Experience Feedback

Nov 10, 2024

Ok


Post-Delivery Feedback

Dec 02, 2024

Your phone representatives are always polite, professional , and helpful.

Popps

Site Experience Feedback

Nov 14, 2024

Ordering seemed quite easy, I have ordered before and looked the quality of your clothing


Post-Delivery Feedback

Dec 02, 2024

My order was received in a timely fashion. All the products were high-quality. I returned two items, one for exchange. I will comment later on the timeliness of receiving my exchange product. So far, I am very pleased with my purchases.

Bui

Site Experience Feedback

Dec 01, 2024

I did not quite see the options of how fast i needed the items. Great variety of items as always

Paula

Site Experience Feedback

Dec 01, 2024

I am grateful that I was able to find a code for free shipping! I have had my eyes on the dress for a long time, and the shipping costs was keeping me from purchasing it.

Online Shopper

Site Experience Feedback

Dec 01, 2024

Great company

Jackie

Site Experience Feedback

Dec 01, 2024

It was good. The site could use some more current jeans styles.

Bev

Post-Delivery Feedback

Dec 01, 2024

order on line cannot find order # or any other info for return. Can't you look order up by name or address. Just received order yesterday (11/30 /2024)

Cat

Site Experience Feedback

Dec 01, 2024

Cuteness of clothing

J

Site Experience Feedback

Dec 01, 2024

Great price, easy to navigate website.

Lindalou

Site Experience Feedback

Dec 01, 2024

I wasn’t able to see total of charge or able to apply additional discount to order, if applied.

Bongo

Site Experience Feedback

Nov 09, 2024

Fast easy great products. My second order. Last order friends and family raved about how beautiful she looked in her new outfits.


Post-Delivery Feedback

Dec 01, 2024

Actually I would prefer to keep it my little secret

KK

Post-Delivery Feedback

Dec 01, 2024

The picture of the model showing the dress was exactly what it looked like on me. I loved the look. The material was soft and it flowed on my body. Comfy and stylish!

V

Site Experience Feedback

Dec 01, 2024

The shopping experience was great. The website is easy to navigate, and I was able to find what I was looking for.