Lascana Reviews - 4,993 Review - 8.7/10

Dec 4, 2024
LASCANA is a global women's fashion, swim, and lingerie brand founded in Hamburg, Germany in 2006. With a variety of stores and pop-up shops operating throughout Europe. In 2017, LASCANA USA was launched from Jacksonville, Florida. LASCANA is the ultimate destination for beautiful clothing, swimwear, and lingerie specially developed by women for women.

Lascana Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again8.6 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.4 /10
Product Met Expectations8.4 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

8.6out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%81%

Neutral

15%14%

Negative

7%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.2 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.4 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.2 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.5 out of 10

Shipping Charges

Satisfaction with shipping charges

8.6 out of 10

Variety of Shipping Options

Desired shipping options were available

9.2 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

8.4 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.3 out of 10

Returns Process

Satisfaction with the returns process

8.9 out of 10

Recent Reviews for Lascana

Showing 141 - 160 of 4,993

Online Shopper

Site Experience Feedback

Nov 20, 2024

Customer service on the phone was exceptional today. He helped me with my L Walet

Beach

Site Experience Feedback

Nov 20, 2024

All good

Ms Aman

Site Experience Feedback

Nov 20, 2024

Muy buena la interacción con el sitio web

Online Shopper

Site Experience Feedback

Nov 20, 2024

will know when the product arrives

Patti

Site Experience Feedback

Nov 20, 2024

I love the styles that Lascana provides and the prices are reasonable. I only have one complaint. I have ordered many items from Lascana, but almost any item I have bought that is a knit/t-shirt material is wearing out in front. I have holes in about 5 different tops now. They are from rubbing against the top of my jeans (I guess) where the top of the zipper where the button is. I am SOOOO disappointed because I love these tops!! Is there any way to get ever so slightly heavier material?

Shopper

Site Experience Feedback

Nov 20, 2024

I k8k3 5he styles, easy to order

Sally

Site Experience Feedback

Nov 20, 2024

Everything was easy to find and discount codes were easy to use and apply

Online Shopper

Site Experience Feedback

Nov 20, 2024

Muy buena experiencia!!

Hackenjack

Site Experience Feedback

Nov 19, 2024

I always have no problem ordering on this website. Anyone could do it, so easy. I recommend to everyone to order on this website! They won't be disappointed!

Dari

Site Experience Feedback

Nov 19, 2024

Some things I wanted were out of stock in my size

Online Shopper

Post-Delivery Feedback

Nov 19, 2024

I have highly recommended LASCANA to my friends

Heather

Post-Delivery Feedback

Nov 19, 2024

The nightie is cute but the cups are too small and my boobs really don’t fit. I am an xs with size D breasts. Was hoping for more support like cosabella brand which is my favorite

Paula

Site Experience Feedback

Nov 19, 2024

Great layout. Easy to find items. Have shopped Sumer clothes Lascana before when I lived in Florida. Items were always great quality. Now need winter clothes in Colorado. Great selection of sweaters. Just was hard to tell if they were loose or tight fitting sweaters so had to order multiple sizes. But your returns process has been straightforward in the past so I was happy to shop with Lascana again.

Daffy

Site Experience Feedback

Nov 19, 2024

It went well.

Sue

Site Experience Feedback

Nov 19, 2024

What I liked about the interaction is that I'm in a rush and found and bought what I needed quickly

D

Site Experience Feedback

Nov 19, 2024

Great

nula

Site Experience Feedback

Nov 19, 2024

For bigger bust it would be great to have recommendations if a particular style fits

Online Shopper

Site Experience Feedback

Nov 19, 2024

Very easy to find item from catalog

Doug

Site Experience Feedback

Nov 04, 2024

I order for my wife and she has looked gorgeous in all of them


Post-Delivery Feedback

Nov 19, 2024

My wife loves the swimsuits I have found at Lascana and she looks gorgeous in them

AliKay

Site Experience Feedback

Nov 19, 2024

It was a very efficient experience. I love the prints and the quality of your clothes.