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Heart Rate Monitors USA Reviews - 208 Reviews - 8.5/10

Dec 3, 2024
Heart Rate Monitors is a online retailer that helps people in getting fit and improving their physical performance and lifestyle with heart rate monitors, pedometers, Camelbak water bottles, blood pressure machines, and more fitness products.
Circle of Excellence - Heart Rate Monitors USA

2018
Winner

Circle of
Excellence

3 years

Heart Rate Monitors USA Rating

Rating
Overall Satisfaction8.5 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.7 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.5out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%73%

Neutral

10%13%

Negative

7%15%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Heart Rate Monitors USA

Showing 81 - 100 of 208

Dan

Site Experience Feedback

Jul 04, 2024

Everything was good


Post-Delivery Feedback

Jul 17, 2024

The Garmin Pro Heart rate monitor has met all my expectations. I use it daily. It works great.

Jake

Site Experience Feedback

Jul 17, 2024

Very Smooth

Online Shopper

Site Experience Feedback

Jul 16, 2024

Happy with the option to buy a replacement strap for my Polar heart rate monitor rather than replacing the entire unit

Dotty

Site Experience Feedback

Jul 12, 2024

It was easy except for all the questions.

Bob

Site Experience Feedback

Jul 12, 2024

My experience was pleasant.

ginger

Site Experience Feedback

Jul 11, 2024

Fast and Easy

Online Shopper

Site Experience Feedback

Jul 09, 2024

no comments.

Renee

Site Experience Feedback

Jun 16, 2024

It was quick and easy to order using the website.

Queenzilla

Site Experience Feedback

Jul 05, 2024

Easy to use. As the kids need water bottles, this place has the best price.

Online Shopper

Site Experience Feedback

Jun 19, 2024

When we receive the item in a timely matter ,we will be impressed but since it has not arrived and this is our first time. we are holding judgement.

looking forward to see if I win

Site Experience Feedback

Jun 25, 2024

very easy to use , look forward to order from you from now on , PLEASE send emails on coupons !!


Post-Delivery Feedback

Jul 03, 2024

my first order incorrect it seems no one can get the uncut large rolls. that is what I ordered but did not get this item they sent me cut strips however customer service was very nice and help full and gave me a discount . they also explained and helped me with cotton vs synthetic . the cotton is so much better if anyone has allergies or itches go with the cotton.

CW

Post-Delivery Feedback

Jun 27, 2024

Wonderful, well made device. I ordered this so that my husband could take his B?P readings and not rely on me, which he does for everything! He is taking his B/P readings daily now and showing me readings that areout of his normal range. I asked him today how he liked the device and he said he loves. We have battled his B?P readings for about 12 years and finally due to this machine he doesn't mind being responsible for this! Major event here as my health is not good right now and I am trying to get him to manage his needs. Thank you!!!

retired RN

Site Experience Feedback

Jun 13, 2024

CLEAR IMAGES CLEAR INFORMATION EASY TO NAVIGATE

bo

Site Experience Feedback

Jun 09, 2024

no comments yet.


Post-Delivery Feedback

Jun 27, 2024

Very good product for kids to take to school.

BK289

Site Experience Feedback

Jun 19, 2024

Smooth transaction process, but didn't get anticipated discount percentage...

Adnil

Site Experience Feedback

Jun 14, 2024

Great

Symplecticman

Site Experience Feedback

Jun 12, 2024

I was looking for a particular replacement product for my blood pressure monitor and to the best of my knowledge Heart Rate Monitors USA had the best price for the item.

Stan from Dallas

Site Experience Feedback

Jun 11, 2024

Easy find and order.

Nathan

Site Experience Feedback

Jun 11, 2024

Good interaction. Called in yesterday and spoke with Amy i think. She was very helpful. I have been purchasing from you all for over 20 years. i always try to support you

Yankee

Site Experience Feedback

Jun 10, 2024

Signed up for news letters stateing a 10% discount. Discount was not app;ied to total cost.