Heart Rate Monitors USA Reviews - 208 Reviews - 8.7/10
2018
Winner
Circle of
Excellence
3 years
Heart Rate Monitors USA Rating
Overall Satisfaction | 8.7 /10 |
---|---|
Would Shop Here Again | 9.0 /10 |
Likelihood to Recommend | 8.9 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.9 /10 |
8.7out of 10
Would Shop Here Again:
9.0out of 10
Likelihood To Recommend:
8.9out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 82% | 68% |
Neutral | 11% | 15% |
Negative | 7% | 17% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Heart Rate Monitors USA
Showing 101 - 120 of 208
Nathan
Site Experience Feedback
Jun 11, 2024
Good interaction. Called in yesterday and spoke with Amy i think. She was very helpful. I have been purchasing from you all for over 20 years. i always try to support you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yankee
Site Experience Feedback
Jun 10, 2024
Signed up for news letters stateing a 10% discount. Discount was not app;ied to total cost.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
DFP Allen Park
Site Experience Feedback
Jun 09, 2024
Good experience, found what I wanted .. have bought it before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NH Cycling
Site Experience Feedback
Jun 09, 2024
Customer Service is second to none. I highly recommend using them for your technology and supplement needs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Site Experience Feedback
May 31, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bob
Post-Delivery Feedback
Jun 09, 2024
It is easy to use and the information is nicely displayed.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 07, 2024
Great website and reasonable prices. Will definately shop here again!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cheekybozz
Site Experience Feedback
Jun 07, 2024
i wish the heating pads were not so expensive. I hope they are great quality to merit 75-80.00 for a heating pad. They should explain the difference between models that appeared so similar I had to research what the difference was.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 04, 2024
Very satisfying
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TacomaBiker
Site Experience Feedback
May 26, 2024
It would have been nice to use the 10% off coupon you sent me for signing up...
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
TacomaBiker
Post-Delivery Feedback
Jun 01, 2024
The product purchase experience was fine. My only complaint is that the 10% discount for 1st time purchases was not available for this product, which to me is disappointing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Curtis
Post-Delivery Feedback
May 23, 2024
Great service and quality product
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Tuddy
Site Experience Feedback
May 22, 2024
One card was declined and I know I have at least 1K more to purchase. Confusing.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Randy
Site Experience Feedback
May 13, 2024
I didn't receive my 10%off first order. Pretty sad ! I will not shop here again if this is how I'm treated !
- Overall Rating: 9
- Would Shop Here Again: 5
- Likelihood To Recommend: 9
- Full ratings for this review »
Randy
Post-Delivery Feedback
May 21, 2024
You state that the item I purchased is made in the USA. Yet the UPC clearly says CHINA. Up yours !
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Gio
Site Experience Feedback
May 05, 2024
Was disappointed that Polar H10 replacement strap, which was on sale at an attractive price, was only available in XS/S
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gio
Post-Delivery Feedback
May 19, 2024
I've purchased from HeartRate Monitors in the past and have always appreciated your customer service. In this instance, it wasn't clear if my existing heart rate monitor was malfunctioning or just the strap. Your customer service rep suggested trying a new strap first, which made sense. When it turned out that the strap was not the problem, I was easily able to return it for a refund. The only less than positive feedback I would offer is that HRM's selling prices for new monitors and related equipment if the same as the manufacturer's full retail price. I routinely found the same pieces of equipment on other online retailer's websites for 20-30% less. Now I appreciate HRM's customer service, and there is a price for that, but how about a 10-15% discount? Who pays full retail these days?
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Elle
Site Experience Feedback
May 17, 2024
Website was easy to navigate and found the product I needed quickly. I appreciated the sign up discount code also. I haven't received the product yet, so this is a review for the purchase process only.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DC
Site Experience Feedback
May 07, 2024
It was easy to purchase just what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DC
Post-Delivery Feedback
May 15, 2024
I was looking for a replacement heart monitor after misplacing mine. I only needed the monitor and most places were only selling the monitor combined with the strap. I just needed the monitor and Heart Rate Monitors USA was able to provide the monitor by itself. I would recommend them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 15, 2024
Fantastic website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tandemman
Site Experience Feedback
May 14, 2024
I have NO complaints. The prices are good, the information is good, comparisons are good, the variety is good. A great web store.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Researcher
Site Experience Feedback
May 14, 2024
I am buying the singular pedometer to test it out, we are in Clinical Research and need pedometers in bulk for a clinical trial we are initiating and think this would be a good option, but only if it has all the specs that are protocol specified.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 13, 2024
Easy to use site.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
puzzled
Site Experience Feedback
May 06, 2024
I thought I signed up for a 10% discount...which apparently I did not receive. No receipt sent to me. No delivery details provided. Highly unsatisfactory.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
puzzled
Post-Delivery Feedback
May 13, 2024
I haven’t used it yet. I think I set it up correctly. I was misled into thinking I was getting a 10% discount on this purchase, but it seems to be on the NEXT one.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »