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Heart Rate Monitors USA Reviews - 208 Reviews - 8.5/10

Dec 3, 2024
Heart Rate Monitors is a online retailer that helps people in getting fit and improving their physical performance and lifestyle with heart rate monitors, pedometers, Camelbak water bottles, blood pressure machines, and more fitness products.
Circle of Excellence - Heart Rate Monitors USA

2018
Winner

Circle of
Excellence

3 years

Heart Rate Monitors USA Rating

Rating
Overall Satisfaction8.5 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.7 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.5out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%73%

Neutral

10%13%

Negative

7%15%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Heart Rate Monitors USA

Showing 61 - 80 of 208

Vince

Site Experience Feedback

Aug 15, 2024

Nothing special. Cheaper prices elswhere but everyone else is out of stock.


Post-Delivery Feedback

Aug 23, 2024

I needed a special blood pressure cuff. The representative listend very well, understood my concern and helped me make my purchase very easy. Delivery was sooner than expected. Heart Rate went above and beyond expectations in all aspects. Good job!

Toocents

Site Experience Feedback

Aug 20, 2024

excellent site, service, information sharing, and result.

Online Shopper

Post-Delivery Feedback

Aug 19, 2024

Excellent easy to use monitor. Very compact. Great for travel.

Brick

Post-Delivery Feedback

Aug 18, 2024

Well let's make this simple: The blood pressure monitor is easy to use that has accurate readings.

amw

Site Experience Feedback

Aug 15, 2024

It was great, thanks!

Online Shopper

Site Experience Feedback

Aug 13, 2024

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FATTA CAT

Site Experience Feedback

Aug 11, 2024

The total experience was great

TRy

Site Experience Feedback

Aug 07, 2024

Ty

GeoQuin4

Site Experience Feedback

Aug 03, 2024

It was a nice, easy transaction.

Lively

Site Experience Feedback

Aug 02, 2024

Very satisfied, but disappointed that the AC Adapter for the BP7200 was sold out. Hopefully you will notify me when it is in stock again.

Ricky

Post-Delivery Feedback

Jul 30, 2024

I like the product and it is working as I had expected. The price seems fair.

Hallie S.

Site Experience Feedback

Jul 30, 2024

overall the experience was great and successful. Was able to find what I was looking for. It is important to know the model numbers of items you are looking for otherwise it could be less successful. The search function was easy to use and produced the items I was looking for. Thank you!

AreBee

Site Experience Feedback

Jul 30, 2024

efficient experience, thanks. Linked to your site from the Omron site.

Barry

Site Experience Feedback

Jul 29, 2024

very good

3m

Site Experience Feedback

Jul 25, 2024

all the processing went ok, but I was expecting to have 10% off by joining with all my info.wich was not completed disappointed !! I expend time too fill up and no discount ; (

Ike

Site Experience Feedback

Jul 08, 2024

I will say ordering the product through the website was painless. It would be nice if they had paypal instead of credit card, do not trust credit card method. As for the quality of the product, does it function as stated and shipping on time delivery is unknown at this due to the product was ordered. Time will tell !!


Post-Delivery Feedback

Jul 22, 2024

We are happy with the product that we purchased which it seems to be actuate.

Bonnie

Site Experience Feedback

Jul 20, 2024

found more info about this product on this site and able to make more informed decision

Tots

Site Experience Feedback

Jul 08, 2024

Awesome


Post-Delivery Feedback

Jul 19, 2024

Awesome service fast as always great experience

Jenny D

Site Experience Feedback

Jul 18, 2024

Great deal, I found to be about 100 dollars cheaper on this site, than the typical sites. The website is easy to use, and to order from.

cycleman

Site Experience Feedback

Jul 18, 2024

Great website, great prices!