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Heart Rate Monitors USA Reviews - 208 Reviews - 8.7/10

Dec 3, 2024
Heart Rate Monitors is a online retailer that helps people in getting fit and improving their physical performance and lifestyle with heart rate monitors, pedometers, Camelbak water bottles, blood pressure machines, and more fitness products.
Circle of Excellence - Heart Rate Monitors USA

2018
Winner

Circle of
Excellence

3 years

Heart Rate Monitors USA Rating

Rating
Overall Satisfaction8.7 /10
Would Shop Here Again9.0 /10
Likelihood to Recommend8.9 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.9 /10
Overall Satisfaction:
 

8.7out of 10


Would Shop Here Again:

 

9.0out of 10


Likelihood To Recommend:

 

8.9out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

82%68%

Neutral

11%15%

Negative

7%17%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Heart Rate Monitors USA

Showing 121 - 140 of 208

Brent

Site Experience Feedback

May 12, 2024

Mixed reviews gave me a little pause, but more recent reviews are better. Transaction was without hitch. But then I haven't gotten my item yet.

Online Shopper

Site Experience Feedback

May 05, 2024

Nice experience


Post-Delivery Feedback

May 10, 2024

Easy excellent experience

RDF

Site Experience Feedback

May 07, 2024

The web experience is great from my perspective. What was more impressive was I needed to talk with someone about clarifying compatibility regarding my purchase. I called and the customer representative was friendly, helpful and guided my purchase. She gets 10 Stars. She was excellent and informative!!! Great Service.

Online Shopper

Site Experience Feedback

May 07, 2024

Fine

MotoJeepijn831

Site Experience Feedback

May 05, 2024

I wanted to buy the same brand charger for the blood pressure monitor, also this seems to have the best price not made in china, didn’t want a cheap china made product, and also try not to buy from Amazon or Walmart, the link sent me to ur website and urs had the specs.listed and others didn’t, one was partly in Japanese and another had no specs. and mostly reviews, didn’t like it

sam

Site Experience Feedback

May 02, 2024

good

wa2zjz

Site Experience Feedback

May 02, 2024

it was ok

jdemori

Site Experience Feedback

May 01, 2024

for some reason apple pay was not working, i had used it for another product site with no issue..

RON

Post-Delivery Feedback

Apr 30, 2024

Easy purchase. Good price. Quality product.

Marian

Site Experience Feedback

Apr 29, 2024

Found what I needed on google and didn’t even have to browse the site.

roro

Site Experience Feedback

Apr 22, 2024

It was easy to navigate on the website.

bebe

Site Experience Feedback

Apr 27, 2024

i was looking for conducive gel...your company had it

Este

Site Experience Feedback

Apr 27, 2024

This is my second such watch. Very easy website.

Dee

Post-Delivery Feedback

Apr 26, 2024

We love their heating pad and have never been disappointed in their products or service. Shipping is fast.

KP

Site Experience Feedback

Apr 25, 2024

This is a workplace purchase for a step challenge. A few years ago we used one of your products for a similar challenge. Worked well. Thanks

Jack

Site Experience Feedback

Apr 21, 2024

Great price and easy navigation on the website. Military discount was appreciated.

brian2090

Site Experience Feedback

Apr 09, 2024

the product and pricing were my main reasons for buying from the company, found it using Google shopping searches. would have liked a PayPal payment option.


Post-Delivery Feedback

Apr 19, 2024

Found the BP monitor using Google shopping search. Best price to product choice.

Online Shopper

Site Experience Feedback

Apr 18, 2024

Great site easy to use until check out. reCAPTCHA would not recognize me as a human even though I clicked on all correct boxes, it froze and would not proceed. Went to another site to buy, but then came back and tried again to check out on a new Google Chrome tab. This time it processed the order.

Grandmabunny

Site Experience Feedback

Apr 17, 2024

I needed a new cuff as the monitor my husband had had a large cuff and I needed a small one. Ordering was easy. I hope it fits the monitor. It is the same brand.

Kourt

Site Experience Feedback

Apr 17, 2024

This is my first time using this website and I had a bit of an issue at first trying to ship out of state to my work address . However, when I called, Mrs. Jackie immediately answered and helped me resolve the issue. Absolutely wonderful customer service and I’ll gladly be back when I purchase my next watch. By the way the issue had absolutely nothing to do with you guys, it was simply because of having separate addresses from working away from home.