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Heart Rate Monitors USA Reviews - 208 Reviews - 8.5/10

Dec 3, 2024
Heart Rate Monitors is a online retailer that helps people in getting fit and improving their physical performance and lifestyle with heart rate monitors, pedometers, Camelbak water bottles, blood pressure machines, and more fitness products.
Circle of Excellence - Heart Rate Monitors USA

2018
Winner

Circle of
Excellence

3 years

Heart Rate Monitors USA Rating

Rating
Overall Satisfaction8.5 /10
Would Shop Here Again8.8 /10
Likelihood to Recommend8.7 /10
Product Selection8.9 /10
Ease of Finding8.9 /10
Checkout Satisfaction9.2 /10
Product Met Expectations9.0 /10
On-Time Delivery9.4 /10
Satisfaction with Customer Support8.7 /10
Overall Satisfaction:
 

8.5out of 10


Would Shop Here Again:

 

8.8out of 10


Likelihood To Recommend:

 

8.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

83%73%

Neutral

10%13%

Negative

7%15%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

8.9 out of 10

Design of Site

Satisfaction with the look and design of the site

8.9 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.2 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

8.9 out of 10

Clarity of Product Information

How clear and understandable was the product information

8.8 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.4 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.4 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.7 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

5.0 out of 10

Recent Reviews for Heart Rate Monitors USA

Showing 21 - 40 of 208

DocOffice

Site Experience Feedback

Oct 30, 2024

Easy to use, clear instructions.

Nadernpn

Post-Delivery Feedback

Oct 30, 2024

I took blood pressure for many clients, I compared it with arm cuff machine. The systolic looks the same measurements but there is a very little difference on the diastolic measurement.

Online Shopper

Site Experience Feedback

Oct 29, 2024

Easy

DeadGirlRising

Site Experience Feedback

Oct 15, 2024

It was a good experience. Selected Products from the menu and scrolled down until I found the part I needed, ordered it. All in all less than 5 minutes


Post-Delivery Feedback

Oct 25, 2024

I needed a new cuff for my Omron blood pressure monitor. Searched your site came up. I ordered and it came quite promptly

Zeek

Site Experience Feedback

Oct 24, 2024

Easy process. Reasonable price

Online Shopper

Site Experience Feedback

Oct 24, 2024

Great Website

Online Shopper

Site Experience Feedback

Oct 22, 2024

fine though filters were a little flakey at times

Sam

Post-Delivery Feedback

Oct 20, 2024

Easy to order online through the website. Delivery is very fast. Products met our expectations.

BP Man

Site Experience Feedback

Oct 17, 2024

Website was okay. Easy to work.

Online Shopper

Site Experience Feedback

Oct 16, 2024

It was a wonderful experience ordering products online from Heart rate Moniters

Dr. Frank

Site Experience Feedback

Oct 14, 2024

The overall interaction was excellent I did follow the instructions to receive a 10% discount on my purchase, but when I applied the discount, I was informed it was not available for this item, perhaps because it was already discounted.

May Chow

Site Experience Feedback

Sep 27, 2024

The staff is very helpful and provides immediate response to my question.


Post-Delivery Feedback

Oct 07, 2024

I would like to say that the product quality is very good but our rating on product meeting expectation is relatively low because we thought that the product would have continuous pulse oximeter function. We had overlooked the product description when we made the purchase.

itsallaboutme

Site Experience Feedback

Oct 06, 2024

Found this site via Google search, not when I chose "Compare Prices" but in the listings instead. Website was very easy to navigate & complete my purchase

Dr Carballeira

Site Experience Feedback

Oct 05, 2024

Very good

Kelly

Site Experience Feedback

Oct 04, 2024

No issues at all.

Online Shopper

Site Experience Feedback

Sep 30, 2024

It was easy to use.

Liz

Post-Delivery Feedback

Sep 22, 2024

Product is great and arrived on time. Need to call Customer Service to get my 10% discount because it did not come off at the time of purchase. When I called I was greeted by a very nice women who processed my dicount right away.

Online Shopper

Site Experience Feedback

Sep 21, 2024

n/a

Joe

Site Experience Feedback

Sep 21, 2024

Heart Rate Monitors USA is a top-notch business with extremely fair pricing and superior customer service. I have ordered from HRM USA many times and the experience is always professional and courteous!

Online Shopper

Site Experience Feedback

Sep 20, 2024

I think it was easy to order, but when it came to applying the 10% discount, there was no place to click or enter the coupon code, so I couldn't get it.