Heart Rate Monitors USA Reviews - 208 Reviews - 8.5/10
2018
Winner
Circle of
Excellence
3 years
Heart Rate Monitors USA Rating
Overall Satisfaction | 8.5 /10 |
---|---|
Would Shop Here Again | 8.8 /10 |
Likelihood to Recommend | 8.7 /10 |
Product Selection | 8.9 /10 |
Ease of Finding | 8.9 /10 |
Checkout Satisfaction | 9.2 /10 |
Product Met Expectations | 9.0 /10 |
On-Time Delivery | 9.4 /10 |
Satisfaction with Customer Support | 8.7 /10 |
8.5out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 83% | 73% |
Neutral | 10% | 13% |
Negative | 7% | 15% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
8.9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
8.9 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.8 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.0 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.7 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
5.0 out of 10
Recent Reviews for Heart Rate Monitors USA
Showing 1 - 20 of 208
Smoyer7
Site Experience Feedback
Dec 01, 2024
Awesome company with even better customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 01, 2024
I was unable to find the discount code for the 30% off that your ad said I would get if I signed up for text and emails. Very disappointing.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Breit
Site Experience Feedback
Nov 30, 2024
Very quick and easy purchase.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
SeattleMom
Site Experience Feedback
Nov 29, 2024
This survey is weirdly intrusive, but I will be happy as long as I get the item I ordered efficiently.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PATC
Site Experience Feedback
Nov 29, 2024
The very good part was that I got a discount for being a Gild Star Spouse. You may receive more customers by contacting Tamra at our website and phone number before. I am sure their are many Gold Star survivors who would like to know more about your company. or making a donation as a company will get you connected.. 1 (302) 200-9715 info@goldstarspouses.org
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jeff
Site Experience Feedback
Nov 26, 2024
Easy process to purchase.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
nephrology
Site Experience Feedback
Nov 06, 2024
First time buyer and the experience was wonderful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 25, 2024
needed to call for additional info about shipping. Was very pleased with the customer service associate and the info she had to share.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
noli
Site Experience Feedback
Nov 24, 2024
Excellent, easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bill
Site Experience Feedback
Nov 24, 2024
Was promised a discount which did not happen!
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 23, 2024
I resent shipping fee and Enron suggested I order from you.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 10
- Customer Support: 1
- Full ratings for this review »
none
Site Experience Feedback
Nov 18, 2024
all good, simple, I just entered part number and got immediate pop up of the unit
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Runner
Site Experience Feedback
Nov 21, 2024
Nothing bad. Signup discount should allow for all products though.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Steve P.
Site Experience Feedback
Nov 19, 2024
Don't need as sophisticated a device as I had and it was time to replace. Was very satisfied with previous purchases from HRM so decided to continue the relationship.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J. Smith
Site Experience Feedback
Nov 02, 2024
Good experience, good deals on prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J. Smith
Post-Delivery Feedback
Nov 19, 2024
The reason for my dissatisfaction with Heart Rate Monitors is the following, NEXT TIME when YOU send a product DO NOT USE THE USPS, THEY ARE NOT EFFICIENT, the product that I ordered arrived in the city where I live a day before expected and they sent it to the center of distribution again, to finally arrive at my house three days after what was announced
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 1
- Customer Support: N/A
- Full ratings for this review »
Don D
Site Experience Feedback
Nov 18, 2024
all good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Angel
Site Experience Feedback
Nov 18, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 13, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Juano
Site Experience Feedback
Nov 10, 2024
Great buy!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 24, 2024
overall good. first time using Heart Rate. so far so good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »