Good Sam Roadside Assistance Reviews - 1,227 Post-Delivery Reviews - 8.4/10
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.4out of 10
Would Shop Here Again:
8.5out of 10
Likelihood To Recommend:
8.8out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 69% | 71% |
 Neutral | 16% | 18% |
 Negative | 15% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.2 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.3 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.5 out of 10
Returns Process
Satisfaction with the returns process
7.3 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 77% |
Neutral | 16% | 16% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
8.9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,869
SCULLY
Site Experience FeedbackJun 27, 2026
A GOOD EXPERIENCE UNTIL THE SURVEY.. TOO INSTRUSIVE. YOU MUST BE SELLING THIS INFORMATION
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Beet
Site Experience FeedbackJun 27, 2026
Was awesome
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
scatz
Site Experience FeedbackJun 27, 2026
great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Im
Site Experience FeedbackJun 27, 2026
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hammerhead
Site Experience FeedbackJun 27, 2026
Just joined ask me in a couple months
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Denny
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Lacoca03
Site Experience FeedbackJun 27, 2026
Very satisfied. This is a gift for my daughter before she heads out West.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 27, 2026
Very easy to follow and sign up
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
RV Nevada
Site Experience FeedbackJun 27, 2026
All good, had it before
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fixx
Post-Delivery FeedbackJun 27, 2026
Great, professional customer service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Jdamiano
Site Experience FeedbackJun 27, 2026
Seems like a good service at a fair rate and easy to sign up for
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Ok
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackJun 27, 2026
easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gern
Site Experience FeedbackJun 27, 2026
Quick and simple process. Highly recommend for ensuring our travel is protected.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gonzy
Post-Delivery FeedbackJun 27, 2026
I'm very happy with good sam
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
DJ
Post-Delivery FeedbackJun 27, 2026
Fortunately I have not needed to use GSam roadside asst, but feel confident and reassured that the service provided will be spot on!!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
Mike
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 27, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JOE
Site Experience FeedbackJun 27, 2026
WOULD LIKE TO SEE A PAGE THAT COMPARES THE PLANS
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Donna
Site Experience FeedbackJun 27, 2026
Very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
Cody
Site Experience FeedbackJun 27, 2026
Great! Had for years!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Chris
Site Experience FeedbackJun 27, 2026
website experience was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jake S.
Site Experience FeedbackJun 27, 2026
Very easy to use and straightforward. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KJ
Post-Delivery FeedbackJun 27, 2026
I was very pleased with the service received!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
Online Shopper
Site Experience FeedbackJun 27, 2026
I'm not sure
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Sweet
Site Experience FeedbackJun 27, 2026
Simple, easy to Understand
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
PGL
Post-Delivery FeedbackJun 27, 2026
Website is difficult to navigate. Never received membership cards for myself and my wife.
- Overall Rating: 5
- Would Shop Here Again: 3
- Likelihood To Recommend: 5
- On Time Delivery: 2
- Customer Support: 5
DAR
Post-Delivery FeedbackJun 27, 2026
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
Online Shopper
Site Experience FeedbackJun 27, 2026
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Harper D
Site Experience FeedbackJun 26, 2026
I had an overwhelmingly positive and effortless experience interacting with the complete website from navigation, signing up, filling out the web form details, understanding the differences between membership tiers and the benefits of each one, and the transparency of the full prices. I appreciate the fact that there were no convoluted distractions or annoying and unnecessary add ons being shoved in my face throughout start to finish with my time on the web pages. I sincerely wish every website and sign up experience anywhere was as fluid and pleasant as my experience with GoodSam has been!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Easy to fill out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bob
Site Experience FeedbackJun 26, 2026
No comment
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
HT
Site Experience FeedbackJun 26, 2026
Fast and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Me
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
No thank you
Site Experience FeedbackJun 26, 2026
I have had AAA for many years with my wife. I had an experience with them that made me terminate my plan. I am a little hesitant to continue after the introductory price because I cannot see myself paying your regular rate. I just don't need it that often. In fact the incident that pushed AAA out of the running was only the second time I had used them. But $179.95 is a lot of money for a maybe.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Phillip
Site Experience FeedbackJun 26, 2026
Great website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Floridakraut
Site Experience FeedbackJun 26, 2026
Easy and straight forward to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Squatront
Site Experience FeedbackJun 26, 2026
Website was clear and concise
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Andy
Site Experience FeedbackJun 26, 2026
All Good, Good Sam as recommended to me by a good friend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackJun 26, 2026
User friendly website with no surprises.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Mik
Site Experience FeedbackJun 26, 2026
The checkout was a little buggy and comparison was a ltitle hard to maek between plans
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sweet
Site Experience FeedbackJun 26, 2026
Hhhh
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
Hey
Site Experience FeedbackJun 26, 2026
Easy
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Skipper
Post-Delivery FeedbackJun 26, 2026
Good experiance in resolving double membership. The problem is I do not have a portal to go to see all I have, when I keep on getting advertising emails for products I already own. It is beyond confusing
- Overall Rating: 3
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- On Time Delivery: 5
- Customer Support: 5
Johnny
Site Experience FeedbackJun 26, 2026
I did some research and decided to go with Good Sam roadside assistance plan for my Class A motorhome.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 26, 2026
Nothing yet
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Bugs
Site Experience FeedbackJun 26, 2026
Website OK!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Lou
Site Experience FeedbackJun 26, 2026
Very good site.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10