Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.6/10 overall rating and 1,188 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 68% |
 Neutral | 18% | 20% |
 Negative | 12% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 77% |
Neutral | 16% | 16% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,641
Jane
Site Experience FeedbackAug 12, 2026
Very easy good price.im impressed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jen
Site Experience FeedbackAug 12, 2026
My online experience was great. Easy to navigate and find what I wanted and needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jacob
Site Experience FeedbackAug 12, 2026
This was the first time signing up for membership. I guess once I start using it I will know more. As of today, it was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jeb
Site Experience FeedbackAug 12, 2026
Good experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Gran
Site Experience FeedbackAug 12, 2026
Thought I was buying Triple A roadside service hope this is as good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Senior Chief
Site Experience FeedbackAug 12, 2026
Ok, a bit confusing between the different GS services
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Debi and Joe 2.0
Site Experience FeedbackAug 12, 2026
Signed up for roadside assistance. No opinion as have not used it yet.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
JUDD
Site Experience FeedbackAug 12, 2026
Went well thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
I dont want autopay
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
TravellerGB
Site Experience FeedbackAug 12, 2026
Really great. Reviews said so many good things about your breakdown service.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
CAMPER DAN
Site Experience FeedbackAug 12, 2026
TIME TO RENEW MY ROADSIDE ASSISTANCE PLAN
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackAug 12, 2026
Website worked well; clear description of various services
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kate
Site Experience FeedbackAug 12, 2026
I almost signed up for rv assistance so making that more clear would be good Also had to change 3 digit card code and the virtual card did not work
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
foghoud
Site Experience FeedbackAug 12, 2026
very efficient
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 12, 2026
great deal for the Platinum Package
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
JimM
Site Experience FeedbackAug 12, 2026
Too many restrictions for disabled vehicles.
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
Online Shopper
Site Experience FeedbackAug 12, 2026
It was a good experience.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Dennis
Site Experience FeedbackAug 12, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Thump
Site Experience FeedbackAug 12, 2026
Easy to enroll
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Buddy
Site Experience FeedbackAug 12, 2026
Great relationship
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Eric
Site Experience FeedbackAug 12, 2026
Eric
- Overall Rating: N/A
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 12, 2026
Good deal and overall experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lou lou
Site Experience FeedbackAug 12, 2026
Easy to work
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cricket
Site Experience FeedbackAug 12, 2026
I thought the price was 159.00 but at checkout it was 229.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Naturegirl
Site Experience FeedbackAug 12, 2026
Website easy to use and a good value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Fisk
Site Experience FeedbackAug 12, 2026
The website was ok. Everything worked as expected and was easy to use. No issues.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Confused
Site Experience FeedbackAug 12, 2026
Too many types of memberships, confusing site . Memberships and purchase options are confusing
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
Online Shopper
Site Experience FeedbackAug 12, 2026
wanted to add my wife but didn't see where to.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Hello
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mike971
Site Experience FeedbackAug 12, 2026
Lil awkward navigating thru the options
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
Pat
Site Experience FeedbackAug 12, 2026
no comment
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roadside assistance
Site Experience FeedbackAug 12, 2026
Everything was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Honey
Site Experience FeedbackAug 12, 2026
Mike was very helpful when I called about coverage features
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Aaa
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Grateful
Site Experience FeedbackAug 12, 2026
Hi, I am grateful to find a lower introductory price. Also, that my husband can be included in the policy and your towing is limitless miles.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike
Site Experience FeedbackAug 12, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Mike of xenia
Site Experience FeedbackAug 12, 2026
My first interaction but very easy and comfortable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gmoney
Site Experience FeedbackAug 12, 2026
It was a good experience. Fairly seamless.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 12, 2026
Very easy to get to
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Post-Delivery FeedbackAug 12, 2026
Have not needed service yet
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
None
Site Experience FeedbackAug 12, 2026
None
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Andie
Site Experience FeedbackAug 12, 2026
I found the website extremely easy to find online, information was directly there and easy to understand. It was simply click, click and click you are done. Outstanding experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Site Experience FeedbackAug 12, 2026
It was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
pip
Site Experience FeedbackAug 12, 2026
A bit confusing, priced different from mailed information.
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
BenandBren
Site Experience FeedbackAug 12, 2026
Site was easy to navigate. I liked the bonus offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
S Haddix
Site Experience FeedbackAug 12, 2026
Great experience, however I hope I never need to use it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
papa
Site Experience FeedbackAug 12, 2026
good
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
Biggrnjk
Site Experience FeedbackAug 12, 2026
Quick and simple process
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
kcweb
Site Experience FeedbackAug 12, 2026
Everything seems to work perfectly. Using Google browser.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10