Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.7/10 overall rating and 1,209 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.7out of 10
Would Shop Here Again:
8.8out of 10
Likelihood To Recommend:
8.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 73% |
 Neutral | 18% | 16% |
 Negative | 12% | 12% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
8.3 out of 10
Overall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 78% | 79% |
Neutral | 15% | 15% |
Negative | 7% | 6% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.9 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,427
Casanova85
Site Experience FeedbackOct 14, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Better than AAA
Site Experience FeedbackOct 14, 2026
Easy to understand
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
pdxcons
Site Experience FeedbackOct 14, 2026
It was easy to sign up. I currently have AAA and I saw a lower price at Good Sam. But I know how good AAA is. So the proof will be in the pudding, as they say, the first time I call Good Sam. I did not like, however the receipt which offered 50% off but added another $45 dollars without knowing what it meant. I removed it, but didn't understand it.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 3
Karime R
Site Experience FeedbackOct 14, 2026
Everything was simple to understand and in a good format to read. All options were clearly laid out so I could make the best purchasing studying for me and my family.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
FLP
Site Experience FeedbackOct 14, 2026
Really good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Ken
Site Experience FeedbackOct 14, 2026
Very good service and quick response
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
DJC
Site Experience FeedbackOct 14, 2026
Good experience. Seems a better deal than AAA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
Tam
Post-Delivery FeedbackOct 14, 2026
I have been telling all my friends about Good Sam. I love how if goes above and beyond other services that I h a ve been disappointed in in the past. One main one is AAA. Good Sam provides more toward services than any other I've tired. Another plus is I do not have to be there with my title in hand to prove it is mine before the help with whatever it is that you need. You simply call and the come and give you assist while keeping yoj updated via text with information about when they will arrive.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
JB
Site Experience FeedbackOct 14, 2026
Easy process
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Susan Clark
Site Experience FeedbackOct 14, 2026
I can rest easier knowing that my son has roadside assistance!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bubba
Site Experience FeedbackOct 14, 2026
The application for the contract was very simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nany
Site Experience FeedbackOct 14, 2026
It was a good experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Todd
Site Experience FeedbackOct 14, 2026
Making sure the plan I purchased was the exact one I needed was a bit confusing but I received quick customer service and verified what option I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
AL
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
Okay
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
Online Shopper
Site Experience FeedbackOct 14, 2026
Great to work with .Easy to understand. Fair pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Frank
Site Experience FeedbackOct 14, 2026
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tonka
Site Experience FeedbackOct 14, 2026
easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
TK
Site Experience FeedbackOct 14, 2026
all good
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
RB
Site Experience FeedbackOct 14, 2026
Economically worth it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sue
Site Experience FeedbackOct 14, 2026
Everything was fine.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
na
Site Experience FeedbackOct 14, 2026
na
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Ed
Site Experience FeedbackOct 14, 2026
Thank
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 14, 2026
Very user friendly!!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Big O
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackOct 14, 2026
Was a very simple no hastle experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
hanie
Site Experience FeedbackOct 14, 2026
fine
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Holt
Site Experience FeedbackOct 14, 2026
I was a aaa provider for 9 yrs
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Mimi
Post-Delivery FeedbackOct 14, 2026
It was great
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: 9
Greg
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Post-Delivery FeedbackOct 14, 2026
This gave me peace of mind as I travel around. Worth a lot.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Bob
Site Experience FeedbackOct 14, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bucket guy
Site Experience FeedbackOct 14, 2026
Today was pretty straightforward unfortunately I wasn’t able to combined an elite plan with my roadside assistance plan and I don’t understand why maybe I can get some assistance with that.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sv
Site Experience FeedbackOct 14, 2026
Good
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Eleeewite
Site Experience FeedbackOct 14, 2026
The website had the products listed, and it was easy to compare and decide.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
MT
Site Experience FeedbackOct 14, 2026
Good site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Major
Site Experience FeedbackOct 13, 2026
Pretty good experience with no complaints
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Timmy
Site Experience FeedbackOct 13, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
It was good. I did not have any trouble with the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ronuscz
Site Experience FeedbackOct 13, 2026
Easy response format
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackOct 13, 2026
love wal,mart's programs!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
It was okay.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Bald Eagle Baldeagle
Site Experience FeedbackOct 13, 2026
was second time that i tried to purchase first time web site timed out and pmt did not go through
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Went well
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackOct 13, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Roadside
Site Experience FeedbackOct 13, 2026
Prefer not to
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
Nursey
Site Experience FeedbackOct 13, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Okpara
Site Experience FeedbackOct 13, 2026
Efficient
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Morp
Site Experience FeedbackOct 13, 2026
N/a
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A