Good Sam Roadside Assistance Customer Reviews
Good Sam Roadside Assistance holds a 8.6/10 overall rating and 1,191 verified post-delivery reviews on Bizrate.
Good Sam Roadside Assistance Rating
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Learn more about reviewsOverall Satisfaction:
8.6out of 10
Would Shop Here Again:
8.7out of 10
Likelihood To Recommend:
8.9out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 70% | 69% |
 Neutral | 18% | 20% |
 Negative | 12% | 11% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
8.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
8.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
8.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
8.8 out of 10
Returns Process
Satisfaction with the returns process
6.6 out of 10
Overall Satisfaction:
9.1out of 10
Would Shop Here Again:
9.1out of 10
Likelihood To Recommend:
9.1out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 77% | 77% |
Neutral | 16% | 16% |
Negative | 7% | 7% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9 out of 10
Design of Site
Satisfaction with the look and design of the site
9 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.2 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
8.9 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.2 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9 out of 10
Shipping Charges
Satisfaction with shipping charges
8.8 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
Recent Reviews for Good Sam Roadside Assistance
Showing 1 - 50 of 13,634
Robert
Site Experience FeedbackAug 11, 2026
None
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
New buyer
Site Experience FeedbackAug 11, 2026
Ease of use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Would love to see a plan comparison.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Marine
Site Experience FeedbackAug 11, 2026
It was, at first, unclear if the plan included RVs.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dave
Site Experience FeedbackAug 11, 2026
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ed
Site Experience FeedbackAug 11, 2026
It was simple and quick
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Keeper
Site Experience FeedbackAug 11, 2026
My experience would be good. Everything went smoothly on filling out and payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
receiPtSeven
Site Experience FeedbackAug 11, 2026
The entire process was smooth and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Iced Coffee
Site Experience FeedbackAug 11, 2026
The QR code was super helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
cowboyvelez
Site Experience FeedbackAug 11, 2026
na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jimmythedriver
Site Experience FeedbackAug 11, 2026
Easy and cheap
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sunday
Site Experience FeedbackAug 11, 2026
The site was easy to navigate but the questions at the end have nothing to do with my purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tlum
Site Experience FeedbackAug 11, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
The swimming man
Site Experience FeedbackAug 11, 2026
i bought good sam before and it said unlimited mileage on towing and good sam charged me $250 for towing because they ssid it was to far but in good sam advertising it said unlimited mileage.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 4
Online Shopper
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
CK
Site Experience FeedbackAug 11, 2026
Everything was very easy and affordable
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KC
Site Experience FeedbackAug 11, 2026
Very helpful
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lucky
Site Experience FeedbackAug 11, 2026
good
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
longhaul
Site Experience FeedbackAug 11, 2026
Pretty easy to follow
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Hoss
Site Experience FeedbackAug 11, 2026
It was good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Florida Mike
Site Experience FeedbackAug 11, 2026
Fast purchase, no bfrustration
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
ok
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
al
Site Experience FeedbackAug 11, 2026
Was very easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Simple
Site Experience FeedbackAug 11, 2026
Simple and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
re-new Roadside Assistance
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jim
Site Experience FeedbackAug 11, 2026
it was ok
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
minus
Site Experience FeedbackAug 11, 2026
The website is clear and easy to follow. The only issue I have is with your auto renew which renews 3 MONTHS prior to expiration.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
andrew
Site Experience FeedbackAug 11, 2026
excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Josh
Post-Delivery FeedbackAug 11, 2026
GOod
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- On Time Delivery: 6
- Customer Support: 6
Collins
Site Experience FeedbackAug 11, 2026
easy access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SamSam
Site Experience FeedbackAug 11, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Carrie
Site Experience FeedbackAug 11, 2026
Love everything
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jaime
Site Experience FeedbackAug 11, 2026
It was easy and clear to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 11, 2026
Great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KC
Site Experience FeedbackAug 11, 2026
was very pleased with the streamlined design of the website and the ease of which I was able to purchase the plan.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MRAD
Site Experience FeedbackAug 10, 2026
First time using it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ron
Site Experience FeedbackAug 10, 2026
It was very good and was easy!!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Gabby
Site Experience FeedbackAug 10, 2026
Good price, easy navigation and check out!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Altovar78
Site Experience FeedbackAug 10, 2026
I wanted 50% off purchase as advertised. I did not receive.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Bear
Site Experience FeedbackAug 10, 2026
Good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Steve
Site Experience FeedbackAug 10, 2026
user friendly
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
New Customer
Site Experience FeedbackAug 10, 2026
I don't know how to add my family members.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackAug 10, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
nonya
Site Experience FeedbackAug 10, 2026
Ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackAug 10, 2026
N/A
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Oledude
Site Experience FeedbackAug 10, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Matt
Site Experience FeedbackAug 10, 2026
Called and received helpful info. Signed up online. Only problem was checkout would not take the first credit card payment.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
The Beard
Site Experience FeedbackAug 10, 2026
Kinda hard to find stuff but ended up finding it. It would be a really good idea to have a comparison slide that shows exactly what each plan includes
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
Travel Bug
Site Experience FeedbackAug 10, 2026
My adult child was in need of "Roadside Assistance Coverage". After comparing services of other providers, I decided to purchase Good Sam's Roadside Assistance Coverage because they are offering an introductory price
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8