FragranceX Reviews - 9,355 Review - 9.2/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 221 - 240 of 9,355
STudboy
Site Experience Feedback
Nov 28, 2024
A++
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rosemary
Site Experience Feedback
Nov 28, 2024
I love shopping here
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KathyNMI
Site Experience Feedback
Nov 28, 2024
easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LEVATEL Fragrances
Site Experience Feedback
Nov 28, 2024
I had a great experience, recommend it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cy
Site Experience Feedback
Nov 28, 2024
Fragrance X is always a pleasure to use. The website is user friendly and 98% of the time my perfume is in stock!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 28, 2024
Great experienvlce
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fpasco
Site Experience Feedback
Nov 28, 2024
It was a good and easy website to buy from
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Skipper
Site Experience Feedback
Nov 28, 2024
I love ordering from Fragrancex the prices are great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Minied
Site Experience Feedback
Nov 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deno
Site Experience Feedback
Nov 28, 2024
My experience was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mannegbd
Site Experience Feedback
Nov 19, 2024
J aime bien FragranceX..selon les parfums visités,il nous suggére souvent d autres intéressants. Les prix sont bons mais d autres sites ont des meilleurs prix la majorité des temps . Je l utilise parce qu'il fait affaire avec Klarna . Le temps d expédition pour recevoir est un peu trop long
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PQ15
Site Experience Feedback
Nov 28, 2024
The amount taken from my bank was more than the Order Total and invoice. And my order was large enough to not have shipping fees
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Gio
Site Experience Feedback
Nov 28, 2024
I just hope that this would be arrive before Christmas
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vero
Site Experience Feedback
Nov 28, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jenn
Site Experience Feedback
Nov 28, 2024
I love your website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kenny J
Site Experience Feedback
Nov 28, 2024
I had trouble connecting to PAYPAL
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Fofozilla
Site Experience Feedback
Nov 28, 2024
Feel happy with this shopping thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tim
Site Experience Feedback
Nov 28, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Grandy
Site Experience Feedback
Nov 28, 2024
Overall, was good. Your prices are higher than my local chemist!!
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Shorty
Site Experience Feedback
Nov 27, 2024
It was easy to find what I was looking for don't be follow.My half is with you all saying.You have free shipping until you get there and then it's.You've got to purchase thirty five or more to give you free shipping
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »