FragranceX Reviews - 9,355 Review - 9.2/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 181 - 200 of 9,355
Matrixya
Site Experience Feedback
Nov 29, 2024
It is very simple and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jodes
Site Experience Feedback
Nov 29, 2024
Great prices. Fantastic range. Will shop from here again.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Netz
Site Experience Feedback
Nov 29, 2024
I shop on line daily. This website is as good as ANY. I purchase frequently and I have NEVER had anything less than a 5 Star 🌟 expect at Fragrance X. Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Weebop
Site Experience Feedback
Nov 29, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Judnick
Site Experience Feedback
Nov 29, 2024
Had a very good experience found every thing I was looking for less then 10 minutes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steph
Site Experience Feedback
Nov 29, 2024
The experience was good, search worked well.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Bree
Site Experience Feedback
Nov 18, 2024
The overall experience was great prices were great and the delivery time were great.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Rere
Site Experience Feedback
Nov 29, 2024
Overall a great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
friend
Site Experience Feedback
Nov 29, 2024
very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Happy shopper
Site Experience Feedback
Nov 29, 2024
Good perfume site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rico
Site Experience Feedback
Nov 28, 2024
Aok
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Caz
Site Experience Feedback
Nov 28, 2024
Easy ordering experience today.. Always happy with Fragrance X
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Baybabe_nz
Site Experience Feedback
Nov 28, 2024
I knew what I wanted and where to find it as I’d been to this site a week ago.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Nikki
Site Experience Feedback
Nov 28, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
5683
Site Experience Feedback
Nov 28, 2024
Love the selection
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crunch07
Site Experience Feedback
Nov 28, 2024
I initially placed my order before the weekend, but was never notified that the order didn't go through. I was inquisitive to see if the prices had changed since I ordered (they had not), then I noticed that the order was cancelled. Thus the reordering began.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aunt May
Site Experience Feedback
Nov 28, 2024
Very good that’s all I can say.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J
Site Experience Feedback
Nov 28, 2024
Good, and I hope the product is original as advertised and promoted by fellow customers.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ort
Site Experience Feedback
Nov 28, 2024
Excellent experience. Easy use of website
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Kaybee
Site Experience Feedback
Nov 28, 2024
Great options, love that they have samples, wish they had more samples of different fragrances.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »