Home > Health & Beauty > FragranceX

FragranceX Reviews - 9,355 Review - 9.2/10

Dec 4, 2024
FragranceX.com carries over 15,000 brand name fragrances, skincare and cosmetics at up to 80% off retail prices. Over 1,000,000 happy customers and free shipping worldwide!
Circle of Excellence - FragranceX

2022
Winner

Circle of
Excellence

15 years

FragranceX Rating

Rating
Overall Satisfaction9.2 /10
Would Shop Here Again9.2 /10
Likelihood to Recommend9.2 /10
Product Selection9.3 /10
Ease of Finding9.3 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.2 /10
On-Time Delivery9.2 /10
Satisfaction with Customer Support8.8 /10
Overall Satisfaction:
 

9.2out of 10


Would Shop Here Again:

 

9.2out of 10


Likelihood To Recommend:

 

9.2out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

81%81%

Neutral

14%13%

Negative

6%6%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.3 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.1 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.7 out of 10

Variety of Shipping Options

Desired shipping options were available

9.0 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.2 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.1 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.2 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.8 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.1 out of 10

Returns Process

Satisfaction with the returns process

8.0 out of 10

Recent Reviews for FragranceX

Showing 241 - 260 of 9,355

Frank

Site Experience Feedback

Nov 27, 2024

Both good

Orakau

Site Experience Feedback

Nov 27, 2024

I do enjoy this page. I love the prices of the perfumes. I can purchase a favourite perfume at a low cost to try it out, butt when you get to pay for it your paying so much more.quite deceiving I thought.

Hornet

Site Experience Feedback

Nov 27, 2024

It was all good.I can not comprehend all the $$ i seved

Dollaz

Site Experience Feedback

Nov 27, 2024

It was a great experience

Bink

Site Experience Feedback

Nov 27, 2024

Easy to operate

Online Shopper

Site Experience Feedback

Nov 27, 2024

Bueno

Lynne

Site Experience Feedback

Nov 27, 2024

I’ve already received so many compliments using the perfume purchased from you company. It’s quickly become my signature scent!

DABADGUY

Site Experience Feedback

Nov 27, 2024

I loved it

shorty

Site Experience Feedback

Nov 27, 2024

It was straightforward made it so easy to order hustle free

Maria

Site Experience Feedback

Nov 27, 2024

All was well

Dee

Site Experience Feedback

Nov 27, 2024

It was all good fair price

Pookie

Site Experience Feedback

Nov 27, 2024

There is no bad. All good. Always on time.

Chief5347

Site Experience Feedback

Nov 27, 2024

Easy to navigate and purchase. My go to is 212 but decided to try something different this time.

Bran

Site Experience Feedback

Nov 27, 2024

Everything has always been great

El Davido

Site Experience Feedback

Nov 05, 2024

Advertising is in $NZ , yet it is in $US when you come to payment which also includes freight This is very confusing


Post-Delivery Feedback

Nov 27, 2024

The only issue I have is the cost of freight to New Zealand, adds a lot to the product

Kel

Site Experience Feedback

Nov 27, 2024

It was very good experience also I had no trouble filling out required fields and products were all in alphabet order in my opinion

Gavin

Site Experience Feedback

Nov 27, 2024

Good quality easy to buy

Mine

Site Experience Feedback

Nov 27, 2024

Easy

Raja singh

Site Experience Feedback

Nov 27, 2024

Great experience. Prices are competitive compared to other sites.

Alexis

Site Experience Feedback

Nov 27, 2024

I ordered. Perfume once before like 2 weeks ago and stil hae t received it. But I'm hoping this time will be different because I these are x mass gifts