FragranceX Reviews - 9,355 Review - 9.2/10
2022
Winner
Circle of
Excellence
15 years
FragranceX Rating
Overall Satisfaction | 9.2 /10 |
---|---|
Would Shop Here Again | 9.2 /10 |
Likelihood to Recommend | 9.2 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.3 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.2 /10 |
On-Time Delivery | 9.2 /10 |
Satisfaction with Customer Support | 8.8 /10 |
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.2out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 81% | 81% |
Neutral | 14% | 13% |
Negative | 6% | 6% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.3 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.1 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.7 out of 10
Variety of Shipping Options
Desired shipping options were available
9.0 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.2 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.1 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.2 out of 10
Customer Support
Satisfaction with assisted or self-service help
8.8 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.1 out of 10
Returns Process
Satisfaction with the returns process
8.0 out of 10
Recent Reviews for FragranceX
Showing 241 - 260 of 9,355
Frank
Site Experience Feedback
Nov 27, 2024
Both good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Orakau
Site Experience Feedback
Nov 27, 2024
I do enjoy this page. I love the prices of the perfumes. I can purchase a favourite perfume at a low cost to try it out, butt when you get to pay for it your paying so much more.quite deceiving I thought.
- Overall Rating: 3
- Would Shop Here Again: 3
- Likelihood To Recommend: 3
- Full ratings for this review »
Hornet
Site Experience Feedback
Nov 27, 2024
It was all good.I can not comprehend all the $$ i seved
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dollaz
Site Experience Feedback
Nov 27, 2024
It was a great experience
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Bink
Site Experience Feedback
Nov 27, 2024
Easy to operate
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Nov 27, 2024
Bueno
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lynne
Site Experience Feedback
Nov 27, 2024
I’ve already received so many compliments using the perfume purchased from you company. It’s quickly become my signature scent!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DABADGUY
Site Experience Feedback
Nov 27, 2024
I loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
shorty
Site Experience Feedback
Nov 27, 2024
It was straightforward made it so easy to order hustle free
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Maria
Site Experience Feedback
Nov 27, 2024
All was well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dee
Site Experience Feedback
Nov 27, 2024
It was all good fair price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pookie
Site Experience Feedback
Nov 27, 2024
There is no bad. All good. Always on time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chief5347
Site Experience Feedback
Nov 27, 2024
Easy to navigate and purchase. My go to is 212 but decided to try something different this time.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bran
Site Experience Feedback
Nov 27, 2024
Everything has always been great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
El Davido
Site Experience Feedback
Nov 05, 2024
Advertising is in $NZ , yet it is in $US when you come to payment which also includes freight This is very confusing
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
El Davido
Post-Delivery Feedback
Nov 27, 2024
The only issue I have is the cost of freight to New Zealand, adds a lot to the product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
Kel
Site Experience Feedback
Nov 27, 2024
It was very good experience also I had no trouble filling out required fields and products were all in alphabet order in my opinion
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gavin
Site Experience Feedback
Nov 27, 2024
Good quality easy to buy
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Mine
Site Experience Feedback
Nov 27, 2024
Easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Raja singh
Site Experience Feedback
Nov 27, 2024
Great experience. Prices are competitive compared to other sites.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Alexis
Site Experience Feedback
Nov 27, 2024
I ordered. Perfume once before like 2 weeks ago and stil hae t received it. But I'm hoping this time will be different because I these are x mass gifts
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 5
- Full ratings for this review »