FireFold Reviews - 167 Reviews - /10
2017
Winner
Circle of
Excellence
6 years
FireFold Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FireFold
Showing 81 - 100 of 167
dm
Site Experience Feedback
Mar 18, 2024
thanks
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you!
WolfpackForester
Site Experience Feedback
Mar 18, 2024
FireFold is THE place to shop for all things home entertainment and tech related stuff. Easily the best pricing on cables anywhere. Great selection and excellent customer service!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much for the kind words! We appreciate it!
Zachy B
Site Experience Feedback
Mar 15, 2024
Ordered items a few years back, fast shipping and easy to find on the website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much for the kind words! We're so happy you've been with us so long!
Not necessary
Site Experience Feedback
Mar 13, 2024
Not necessary simple purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave T.
Site Experience Feedback
Mar 03, 2024
Selection of merchandise and completing order was simpler than falling off a bike.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dave T.
Post-Delivery Feedback
Mar 13, 2024
Item in question was slightly more expensive, but had free shipping. I ordered the item, it was shipped, I installed it. Everybody happy. THE END.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From FireFold
That's great to hear! Thanks so much! We look forward to working with you in the future.
N/A
Site Experience Feedback
Mar 11, 2024
Was a good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We appreciate the kind words.
rbrangers
Site Experience Feedback
Mar 07, 2024
The experience was great. had just what I was looking for and a good variety of the item so I could get exactly what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 06, 2024
Everything was good except it gave me a hard time taking my credit card info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
I'm so sorry to hear that! I'll have my web team look into it and see if there are any issues ongoing. Thanks for the feedback!
Online Shopper
Site Experience Feedback
Mar 05, 2024
.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jon
Site Experience Feedback
Mar 04, 2024
Experience was east to operate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great! Thanks so much!
Robert in Knoxville
Site Experience Feedback
Mar 03, 2024
This website and company was a new find for me. We buy these products several times a year. I'm happy that you have a wider selection of lengths available than the company we were buying from in the past. We have needed them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
We're so happy to have you here! We look forward to working with you!
Julio
Site Experience Feedback
Feb 26, 2024
The website was straight forward to get through.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Julio
Post-Delivery Feedback
Mar 03, 2024
i love the way my bat floats on my wall. i'm planning to buy another one
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From FireFold
That's great to hear. Glad to know your experience was seamless and easy. Thanks!
Larry ve
Site Experience Feedback
Feb 29, 2024
Easy to navigate website. Easy to check out.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We appreciate the kind words!
The Wirewiz
Post-Delivery Feedback
Feb 29, 2024
Found your site needing Lutron shade cable. Was much less expensive than other sites.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 28, 2024
We have purchased this particular product from FireFold and never is out of stock. Price and ease of ordering is why we keep coming back.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Misty
Site Experience Feedback
Feb 27, 2024
website easy to go through. Easy understanding product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks for the kind words! I'm so glad our website was easy to use!
dybw
Site Experience Feedback
Feb 26, 2024
great prices!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much!
Jason
Post-Delivery Feedback
Feb 26, 2024
Got everything I ordered and if the post office would have done their jop probably I would have gotten my stuff extremely fast. Unfortunately they dropped the ball. Appeared to have left the package on the truck when it should have been left at the local post office. No matter, this is in not way Firefold's fault. I have received everything thing I have ordered and the quality seems to be good. Happy with the product and if the post office did it's job then delivery would have been great as well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 26, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Brendon
Post-Delivery Feedback
Feb 22, 2024
Was skeptical about trying a new website but you shipped fast and accurate so I’ll use you again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »