FireFold Reviews - 166 Reviews - /10
2017
Winner
Circle of
Excellence
6 years
FireFold Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FireFold
Showing 101 - 120 of 166
Ed
Site Experience Feedback
Feb 21, 2024
Easy transaction for wire...at a great price. Emily was very helpful at checkout.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Emily is fantastic! We're so glad she was able to help you. Thanks!
silar
Site Experience Feedback
Feb 18, 2024
Nice to find this uncommon product
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
Glad we had what you needed! Thanks for shopping with us!
Maxx
Site Experience Feedback
Feb 06, 2024
Very easy to purchase and good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much!
Slippery00
Site Experience Feedback
Feb 07, 2024
1st purchase...will update review after I receive product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Slippery00
Post-Delivery Feedback
Feb 15, 2024
Shipping was before expected date...product was as described...Firefold gets a 10 for every aspect of my product purchase...
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From FireFold
Let us know if you need anything or have any questions!
Oldfarmer
Site Experience Feedback
Feb 07, 2024
Firefold says they will give you a bulk price on order items I have chosen but I have never seen where or how to add that on an order I have placed?
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
Oldfarmer
Post-Delivery Feedback
Feb 15, 2024
Like all my ratings proceeding this question, I really like the speed and accuracy of my order. I REALLY, REALLY like the ability of being able to talk to a live person and not a computer-generated Chat room that always seems to be difficult to get your questions answered. The only problem I have had with all my orders is that if you order in buck and should receive a discount on tour purchase, I always have to make a call to have the bulk price added. It is always taken care of right away though. I'm not sure if it is my mistake and I haven't seen or noticed a certain button to click on, but I have scanned the checkout pages very closely but still can't seem to find the area to click.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From FireFold
Hello! The discount is added on at the end when you go to check out. Reach out to our customer service team if you don't see it showing up when you go to check out! Thanks!
D Free
Site Experience Feedback
Feb 15, 2024
Excellent experience, as always! Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you for being a returning customer!
Dogismon
Post-Delivery Feedback
Feb 14, 2024
Exactly as expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ray1
Site Experience Feedback
Feb 04, 2024
Very easy to find the part I was looking for and checkout was quick and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ray1
Post-Delivery Feedback
Feb 12, 2024
I placed my order and it was delivered in 4 days. Very impressed with how easy it was to place my order on line.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From FireFold
That's great to hear! Thank you!
bambam
Site Experience Feedback
Feb 06, 2024
good prices
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
Thank you!
Online Shopper
Post-Delivery Feedback
Feb 05, 2024
Everything was exactly as expected
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
RV Tech in FL
Site Experience Feedback
Jan 26, 2024
Great to find this product - but wish they had a wiring diagram with this connector, kinda hoping it's what I need.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RV Tech in FL
Post-Delivery Feedback
Feb 04, 2024
They had an unusual part (crossover RJ-11 connector) and at a fair price. Unfortunately I had ordered on a weekend, expecting shipment on Monday (esp. having paid for priority shipping) and it didn't ship until Tuesday. Sometimes this happens, just something to note. None the less it was easy and the part solved my problem.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
From FireFold
Thanks for the feedback! We often put the data sheet under the Specs tab. If it's not there, our customer service team is always happy to find it and email it to you! Thanks!
Buckeyes 950
Post-Delivery Feedback
Feb 02, 2024
Online ordering is easy and simple. Multiple ways to pay, quick notification of the process your order is in. Never have to worry or wonder what's going on. Your process makes my job easier and more profitable. Thanks for your dedication.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rey
Site Experience Feedback
Jan 30, 2024
I had a good experience using the online interface. It was easy to shop and very informative
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great to hear! Thanks so much for your purchase!
Mirin
Post-Delivery Feedback
Jan 30, 2024
The buying process was smooth and fast. Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Daisy
Site Experience Feedback
Jan 29, 2024
It was a good experience. Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great to hear! Thank you!
Eat shit
Post-Delivery Feedback
Jan 29, 2024
Don’t give a delivery date to a customer which is 6 days after original order. That amount of time almost made me not order the product in the first place , hindsight……... Then to wait , not ship out the order out until day before the expected delivery date you had given customer is irresponsible. I actually believe the Is order was forgotten until I reached out to ask where the tracking information was . Inevitably the package arrived a day late and bc of the delivery times here wasted an additional work day and then the entire weekend was also wasted . Absolutely ridiculous experience. This company obviously doesn’t realize people’s time is based around others word. Get the order ship the god damn thing or I will bet you’ll continue to have people bitch .
- Overall Rating: 3
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 5
- Full ratings for this review »
farmer
Site Experience Feedback
Jan 27, 2024
good
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
Thank you!
Online Shopper
Post-Delivery Feedback
Jan 25, 2024
accurate, fast, good price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tnk
Post-Delivery Feedback
Jan 25, 2024
I looked up what I needed this site came up I ordered and within days with tracking I got the product. New in packaging and my local suppliers could not find this product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kennedy187
Post-Delivery Feedback
Jan 25, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »