FireFold Reviews - 167 Reviews - /10
2017
Winner
Circle of
Excellence
6 years
FireFold Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
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Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
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On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
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Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
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Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
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Returns Process
Satisfaction with the returns process
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Recent Reviews for FireFold
Showing 41 - 60 of 167
Big Daddy
Site Experience Feedback
May 31, 2024
Good selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D2
Site Experience Feedback
May 30, 2024
Fair Prices and easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 23, 2024
Just hope to get my purchase soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Hello, we apologize for the delay. Our warehouse is working as quickly and fluently as they can to get this item to you.
PJP
Post-Delivery Feedback
May 20, 2024
They had the part I needed and it was pretty darned easy to find it on FireFold. Ordered on Saturday and it was here on Wednesday. PERFECT!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Dave
Site Experience Feedback
May 08, 2024
What made the purchase more time consuming was trying to compare the cable qualities and what made the differences in pricing. I am not a technician or expert on cables. However the descriptions were adequate and helped me decide what to buy. I would buy again, but have to no immediate plans to do so.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Hello, we do apologize for the inconvenience and hope that you have smoother transaction. Please let us know if you need any help.
butbut
Site Experience Feedback
May 06, 2024
every think is good
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
From FireFold
Hi Alex, we are happy to know that everything was good with your order!
Rich
Post-Delivery Feedback
May 06, 2024
I needed some cable management products and googled them to come up with Fire Fold and there response was quick and easy with getting me my parts.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
jdizzle
Site Experience Feedback
May 03, 2024
every thing worked great and great selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you! We are glad to know that everything is working well.
JSR
Site Experience Feedback
May 02, 2024
Good navigation, Paypal is key also
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great to know! I'm happy that everything worked out for you.
Tim
Site Experience Feedback
Apr 30, 2024
Found what I needed easily and the order process was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you Tim, I'm glad that we were able to help you find what you were looking for
Dredknot 420
Site Experience Feedback
Apr 19, 2024
Price for item was fair, site said free shipping over a certain price, so I bought it even though the site lied and is still charging alot for shipping. Probably will use Amzn prime next time instead of this site.
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Dredknot 420
Post-Delivery Feedback
Apr 27, 2024
Good product and excellent value compared to other vendors
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From FireFold
So sorry you had issues! There are certain items that are excluded from our free shipping policy such as bulk cable or heavy server racks. If you ever have any questions feel free to reach out to our customer service team!
Obsidian
Site Experience Feedback
Apr 23, 2024
Did have a problem with my order being canceled because EcoFlow is out of the product right now and your site doesn’t reflect the actual status of the product
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
From FireFold
I apologize for that! Sometimes the manufacturer does not let us know an item is out of stock until we go to ship it. We try to inform you asap and offer alternate products. Thanks for your understanding!
c2
Site Experience Feedback
Apr 23, 2024
I purchased a TV mount for displays used at work. The site was relatively easy to use. There were several of my choices out of stock but I finally found one that I think will fit. The price was reasonable.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We really appreciate it!
Buford
Site Experience Feedback
Apr 21, 2024
Very user friendly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much!
CiCi
Post-Delivery Feedback
Apr 21, 2024
Product took forever to arrive. I waited over a week eventhough I paid for express shipping.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 19, 2024
It’s a pretty easy to use site, I didn’t have any issues, but I can see how less tech savvy people might struggle with it. It’s hard to really say about the product since I don’t have it yet
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From FireFold
Thanks so much for the feedback, we appreciate it!
Oregon4123
Site Experience Feedback
Apr 17, 2024
Was easy to order online.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great! Thanks so much!
Jim
Site Experience Feedback
Apr 15, 2024
I had a hard time applying my discount but finally went OK..
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
I'm so sorry you had trouble applying your discount! Let us know if we can assist in the future!
180° Productions
Post-Delivery Feedback
Apr 14, 2024
Ordered coax cable for an huge event I had in Charlotte. You guys got it to me in two days as promised. I was referred and will.be ordering again and again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bryan
Post-Delivery Feedback
Apr 14, 2024
The products are just want I need but I was disappointed the offer of free shipping didn’t apply to anything I ordered, even small items. On top of that it took 2-3 days to ship. I consider that a bait and switch and will be shopping elsewhere.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 6
- Customer Support: N/A
- Full ratings for this review »