FireFold Reviews - 167 Reviews - /10
2017
Winner
Circle of
Excellence
6 years
FireFold Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FireFold
Showing 21 - 40 of 167
A Elías
Site Experience Feedback
Jul 18, 2024
Is easy to navigate on and find products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you! Keep a look out for monthly sales and discounts.
REKATL
Site Experience Feedback
Jul 08, 2024
I have used FireFold cables for all my computer needs for more than 15 years. I never have had any problems with thier cables.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
REKATL
Post-Delivery Feedback
Jul 16, 2024
I have used FireFold for all my computer and viseo cable needs for years and I have never hand a problem with any of thier cables
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From FireFold
Thank you for your support with FireFold!
D4
Site Experience Feedback
Jul 05, 2024
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
D4
Post-Delivery Feedback
Jul 13, 2024
Very simple and easy to find what I wanted. Simple and quick checkout
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From FireFold
Thank you! Come back and shop with us soon!
Online Shopper
Site Experience Feedback
Jul 12, 2024
customer service was quick returning my call and resolving the issue I had with the online payment.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
We're glad that we were able to help resolve the issue. Come back and shop with us soon!
Nomad Mobile RV Repairs
Site Experience Feedback
Jul 08, 2024
Finding things on the site was fairly easy and well described
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
From FireFold
We are happy to know that our website was easy to navigate through. Keep a lookout for our summer deals!
Chuck
Site Experience Feedback
Jul 05, 2024
Website was too complicated to understand. Nothing was explained in reasonable fashion. Website search engine was not helpful.....did not explain what's what per needed electronics item.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: 1
- Full ratings for this review »
From FireFold
We are sorry to hear that things didn't go too well with our website. Ill be sure to pass all information to our web team.
Victor
Site Experience Feedback
Jun 29, 2024
Great. Easy to use. Clear and efficient.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you!
Online Shopper
Site Experience Feedback
Jun 28, 2024
Been using Firefold for the past year, love their service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thank you, we are glad to have you as a loyal customer!
Joe
Site Experience Feedback
Jun 25, 2024
I like your selection and will be back to buy more in the future.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
Thank you! If you need any help looking for items in the future, please feel free to give us a call so that we can help assist you.
Christopher
Post-Delivery Feedback
Jun 25, 2024
Great rates and always on time. Always delivers a great product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 19, 2024
good service ,fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Annonymous
Site Experience Feedback
Jun 17, 2024
I entered a discount code, then after creating an account, the website reset instead to a different/lesser discount code and would not let me close the lesser code to re-enter the intended code. After several attempts to refresh, and then remove and replace the product in the cart, I finally had to close out of the site entirely and start over again for the website to accept the preferred code.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
From FireFold
We are glad that you were able to use the code you needed. We will have our web team look into the issue; we sincerely apologize for that inconvenience.
JiNC
Site Experience Feedback
Jun 06, 2024
Firefold rocks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks a lot for rocking out with us!
Danny
Site Experience Feedback
Jun 14, 2024
The website looked and worked great. Only hitch was an offer that popped up center-screen offering a 15% discount if I signed up with an email address. It wouldn't accept anything in the address field so I was teased with a discount that I could not have. Not the greatest of welcomes but I was going to buy the item anyway.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
We apologize for the inconvenience. We have our web team look into this issue. Please look out for a follow up email with your discount attached.
Petesneak
Site Experience Feedback
Jun 13, 2024
Needed the basic HDMI cable hookups for our TV systems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
We are glad that we were able to fulfill your order. We hope that everything is in good condition and working properly.
The Pack Man
Post-Delivery Feedback
Jun 11, 2024
Perfect product purchased for a very large data cabling job!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 07, 2024
Straightforward process.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Glad to know that everything went smoothly with your order!
dealgrabber6
Site Experience Feedback
May 20, 2024
Excellent site, very easy to use with great pricing. Highly recommended.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
From FireFold
Thanks for your kind words. Keep a look out for emails on our daily discounts and more!
Online Shopper
Post-Delivery Feedback
Jun 05, 2024
Firefold has great products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
keith
Site Experience Feedback
Jun 01, 2024
loved it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
We're glad that you were able to find the items that you needed. Come back and shop with us soon!