Home > Electronics > FireFold

FireFold Reviews - 165 Reviews - /10

FireFold is an e-commerce platform that provides networking equipment and home theater products such as HDMI Cables, Ethernet Cables, HDTV Antenna and more.
Circle of Excellence - FireFold

2017
Winner

Circle of
Excellence

6 years

FireFold Rating

Rating
Overall SatisfactionNot yet rated
Would Shop Here AgainNot yet rated
Likelihood to RecommendNot yet rated
Product SelectionNot yet rated
Ease of FindingNot yet rated
Checkout SatisfactionNot yet rated
Product Met ExpectationsNot yet rated
On-Time DeliveryNot yet rated
Satisfaction with Customer SupportNot yet rated
Overall Satisfaction:
 

Unavailable


Would Shop Here Again:

 

Unavailable


Likelihood To Recommend:

 

Unavailable


Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

Not yet rated

Order Tracking

Satisfaction with the ability to track the order

Not yet rated

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

Not yet rated

Customer Support

Satisfaction with assisted or self-service help

Not yet rated

Product Availability

How easily were you able to find the product you were looking for

Not yet rated

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for FireFold

Showing 141 - 160 of 165

Danny G

Site Experience Feedback

Dec 13, 2023

Easy selection of new network cables I nneded for network improvement.

From FireFold

We're so glad we had what you needed! Thanks again!

Linuxwitch

Site Experience Feedback

Dec 13, 2023

First learned about the company well over 10 years ago from a Firefold employee; soon discovered they had the best pricing (INCLUDING SHIPPING), fast shipping and excellent CS, even though I’m on the opposite side of the country. Firefold was my first stop for shopping for my IT Admin positions (the non profits loved not paying Monster cable prices!) and for any personal IT needs like todays purchase.

From FireFold

That's so nice to hear! Thanks so much for being a returning customer this long!

LCM

Site Experience Feedback

Dec 21, 2023

Easy and orderly

From FireFold

Thanks so much! We really appreciate the kind words!

Pirate

Post-Delivery Feedback

Dec 21, 2023

Order arrived on time and the pricing was better than expected - excellent quality

Purchaser

Site Experience Feedback

Dec 21, 2023

Pretty to use and setup

From FireFold

Thanks so much!

Kevin

Site Experience Feedback

Dec 20, 2023

Easy to find and order what I needed.

From FireFold

That's great to hear! Thanks so much!

Rob

Site Experience Feedback

Dec 19, 2023

I wish I could remember the ladies name that I spoke with… She was on top of it! I had no clue what I was doing before I called and after a short conversation with her on the phone I am now a pro lol I spent 200+ dollars and she made it so easy. I will lose this company and recommend them in the future.

From FireFold

Thanks so much for your kind words! We're so proud of our customer service team!

JGorum

Site Experience Feedback

Dec 19, 2023

Great

From FireFold

Thanks so much!

Online Shopper

Site Experience Feedback

Dec 14, 2023

I spoke to Emily in South Carolina. She was wonderful. She gave me white glove service. Very polite and engaged.


Post-Delivery Feedback

Dec 19, 2023

The speaker cover was a smidgen too small even though it said 6.5" for Elure Speaker. I was looking for a replacement of the cover due to weathering and staining of the original manufacture covers.

From FireFold

Thanks so much! Emily is fantastic!

Netdoc

Post-Delivery Feedback

Dec 13, 2023

Ordered cat6 network cable when received I was surprised to see the poor minimalistic quality the cable turned out to be in comparison to a previous order of the same type. In place of a plastic spacer to reduce crosstalk there was a small thin piece of plastic tape. Buyer beware, make sure you are ordering the type of cable and quality you are looking for. Discounts you may see when signing up for an account don't be surprised it doesn't apply to your product.

dilpickle

Site Experience Feedback

Dec 12, 2023

only place to get what i want

From FireFold

Thanks so much for your returning business! We appreciate it!

Duffer

Site Experience Feedback

Dec 12, 2023

Website was easy to maneuver

From FireFold

That's great to hear! Thanks so much!

1WhiskeyDelta

Site Experience Feedback

Dec 02, 2023

Fatastic


Post-Delivery Feedback

Dec 10, 2023

My go to shop when I need electronics!

From FireFold

Thank you!

So good I got more

Site Experience Feedback

Nov 29, 2023

This is a repeat of an item ordered on 10/30/23. Such quality and a great price that my stepson is getting two to mount TVs in his new home.


Post-Delivery Feedback

Dec 09, 2023

There was no issue, though i initially thought there was. The person communicating with me was very courteous and patient with me.

From FireFold

That's great! Thanks so much for your order!

Sparrow

Post-Delivery Feedback

Dec 07, 2023

Website easy to navigate— product I wanted was in stock— excellent communication regarding order— quick shipping— VERY POSITIVE EXPERIENCE— HIGHLY RECOMMEND THIS SITE

Greg

Site Experience Feedback

Nov 26, 2023

I've been shopping with you for years. Only for my personal use. l can always rely on FIREFOLD! You make it easy to order and you have what l need! THANKS AGAIN.

From FireFold

Thanks so much! We are so lucky to have you as a returning customer!

Luis PR

Site Experience Feedback

Dec 06, 2023

They have good quality of products

From FireFold

Thanks so much for the kind words!

Mike

Site Experience Feedback

Dec 05, 2023

The baseball bat wall hanger worked out great for our grand son. Ordering and shipping worked out just as I expected. Keep up the great work.

From FireFold

That's great to hear! Thanks so much!

Max

Site Experience Feedback

Dec 05, 2023

Nothing but good thing on this site for me.

From FireFold

Thanks so much! We appreciate you!

Yacky

Site Experience Feedback

Dec 05, 2023

No issues. Site is easy to use. Quick response.

From FireFold

Thanks so much! We appreciate the feedback!