FireFold Reviews - 165 Reviews - /10
2017
Winner
Circle of
Excellence
6 years
FireFold Rating
Overall Satisfaction | Not yet rated |
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Would Shop Here Again | Not yet rated |
Likelihood to Recommend | Not yet rated |
Product Selection | Not yet rated |
Ease of Finding | Not yet rated |
Checkout Satisfaction | Not yet rated |
Product Met Expectations | Not yet rated |
On-Time Delivery | Not yet rated |
Satisfaction with Customer Support | Not yet rated |
Unavailable
Would Shop Here Again:
Unavailable
Likelihood To Recommend:
Unavailable
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
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Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
Not yet rated
Order Tracking
Satisfaction with the ability to track the order
Not yet rated
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
Not yet rated
Customer Support
Satisfaction with assisted or self-service help
Not yet rated
Product Availability
How easily were you able to find the product you were looking for
Not yet rated
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for FireFold
Showing 141 - 160 of 165
Danny G
Site Experience Feedback
Dec 13, 2023
Easy selection of new network cables I nneded for network improvement.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
We're so glad we had what you needed! Thanks again!
Linuxwitch
Site Experience Feedback
Dec 13, 2023
First learned about the company well over 10 years ago from a Firefold employee; soon discovered they had the best pricing (INCLUDING SHIPPING), fast shipping and excellent CS, even though I’m on the opposite side of the country. Firefold was my first stop for shopping for my IT Admin positions (the non profits loved not paying Monster cable prices!) and for any personal IT needs like todays purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's so nice to hear! Thanks so much for being a returning customer this long!
LCM
Site Experience Feedback
Dec 21, 2023
Easy and orderly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We really appreciate the kind words!
Pirate
Post-Delivery Feedback
Dec 21, 2023
Order arrived on time and the pricing was better than expected - excellent quality
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Purchaser
Site Experience Feedback
Dec 21, 2023
Pretty to use and setup
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
Thanks so much!
Kevin
Site Experience Feedback
Dec 20, 2023
Easy to find and order what I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great to hear! Thanks so much!
Rob
Site Experience Feedback
Dec 19, 2023
I wish I could remember the ladies name that I spoke with… She was on top of it! I had no clue what I was doing before I called and after a short conversation with her on the phone I am now a pro lol I spent 200+ dollars and she made it so easy. I will lose this company and recommend them in the future.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much for your kind words! We're so proud of our customer service team!
JGorum
Site Experience Feedback
Dec 19, 2023
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much!
Online Shopper
Site Experience Feedback
Dec 14, 2023
I spoke to Emily in South Carolina. She was wonderful. She gave me white glove service. Very polite and engaged.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 19, 2023
The speaker cover was a smidgen too small even though it said 6.5" for Elure Speaker. I was looking for a replacement of the cover due to weathering and staining of the original manufacture covers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From FireFold
Thanks so much! Emily is fantastic!
Netdoc
Post-Delivery Feedback
Dec 13, 2023
Ordered cat6 network cable when received I was surprised to see the poor minimalistic quality the cable turned out to be in comparison to a previous order of the same type. In place of a plastic spacer to reduce crosstalk there was a small thin piece of plastic tape. Buyer beware, make sure you are ordering the type of cable and quality you are looking for. Discounts you may see when signing up for an account don't be surprised it doesn't apply to your product.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
dilpickle
Site Experience Feedback
Dec 12, 2023
only place to get what i want
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much for your returning business! We appreciate it!
Duffer
Site Experience Feedback
Dec 12, 2023
Website was easy to maneuver
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
From FireFold
That's great to hear! Thanks so much!
1WhiskeyDelta
Site Experience Feedback
Dec 02, 2023
Fatastic
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
1WhiskeyDelta
Post-Delivery Feedback
Dec 10, 2023
My go to shop when I need electronics!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
From FireFold
Thank you!
So good I got more
Site Experience Feedback
Nov 29, 2023
This is a repeat of an item ordered on 10/30/23. Such quality and a great price that my stepson is getting two to mount TVs in his new home.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
So good I got more
Post-Delivery Feedback
Dec 09, 2023
There was no issue, though i initially thought there was. The person communicating with me was very courteous and patient with me.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
From FireFold
That's great! Thanks so much for your order!
Sparrow
Post-Delivery Feedback
Dec 07, 2023
Website easy to navigate— product I wanted was in stock— excellent communication regarding order— quick shipping— VERY POSITIVE EXPERIENCE— HIGHLY RECOMMEND THIS SITE
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Greg
Site Experience Feedback
Nov 26, 2023
I've been shopping with you for years. Only for my personal use. l can always rely on FIREFOLD! You make it easy to order and you have what l need! THANKS AGAIN.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We are so lucky to have you as a returning customer!
Luis PR
Site Experience Feedback
Dec 06, 2023
They have good quality of products
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much for the kind words!
Mike
Site Experience Feedback
Dec 05, 2023
The baseball bat wall hanger worked out great for our grand son. Ordering and shipping worked out just as I expected. Keep up the great work.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
That's great to hear! Thanks so much!
Max
Site Experience Feedback
Dec 05, 2023
Nothing but good thing on this site for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We appreciate you!
Yacky
Site Experience Feedback
Dec 05, 2023
No issues. Site is easy to use. Quick response.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
From FireFold
Thanks so much! We appreciate the feedback!