Home > Home & Garden > K. Van Bourgondien & Sons, Inc.

K. Van Bourgondien & Sons, Inc. Reviews - 8,459 Review - 8.8/10

Dec 4, 2024
K. van Bourgondien has been trusted by both professional gardeners and home gardeners for over 175 years. Buy wholesale flower bulbs in bulk, and with their tiered pricing system that provides even bigger savings on bulk flower bulb orders, you'll save on bulk quantities of Dutch bulbs and bareroots. Simply put, large purchases trigger further discounts. K. van Bourgondien is the wholesale flower bulb supplier for your gardening needs.

K. Van Bourgondien & Sons, Inc. Rating

Rating
Overall Satisfaction8.8 /10
Would Shop Here Again8.9 /10
Likelihood to Recommend8.8 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.0 /10
Product Met Expectations9.0 /10
On-Time Delivery8.9 /10
Satisfaction with Customer Support8.6 /10
Overall Satisfaction:
 

8.8out of 10


Would Shop Here Again:

 

8.9out of 10


Likelihood To Recommend:

 

8.8out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

78%79%

Neutral

16%14%

Negative

6%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.0 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.0 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

8.8 out of 10

Shipping Charges

Satisfaction with shipping charges

7.2 out of 10

Variety of Shipping Options

Desired shipping options were available

8.3 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

8.9 out of 10

Order Tracking

Satisfaction with the ability to track the order

8.9 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.0 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

8.8 out of 10

Returns Process

Satisfaction with the returns process

10.0 out of 10

Recent Reviews for K. Van Bourgondien & Sons, Inc.

Showing 141 - 160 of 8,459

Kim

Post-Delivery Feedback

Nov 23, 2024

The shopping experience and quality were excellent however I think you sent the bulbs too early. I even waited two additional weeks but now they are all growing!!!!!!! I ordered bulbs from another company in the same week and just received them. I am disappointed that you sent them so early and I’m unsure of what my spring will look like.

Bear

Post-Delivery Feedback

Nov 23, 2024

Bubls were pretty good quality and large. In shipping they got beat up a bit.

Val

Site Experience Feedback

Nov 22, 2024

I've been very happy with everything I have purchased from the company and my friends have ordered now also.

Bloembol

Site Experience Feedback

Nov 22, 2024

I made a request from customer service yesterday and have yet to hear back. In this day and age prompt customer service response is an important aspect of my online experience needs. I believe that it can be improved upon here. I think that the site speed could be improved. I like the site as a whole and am impresse with all the plant options.

Online Shopper

Site Experience Feedback

Nov 22, 2024

Ordered flowers

Donna

Site Experience Feedback

Nov 22, 2024

Beautiful website! Easy to navigate.

Sue D

Site Experience Feedback

Sep 14, 2024

I wanted some items that were sold out so that was frustrating. I am never happy to see the shipping charge!


Post-Delivery Feedback

Nov 22, 2024

My bulbs arrived on time and in excellent shape. The order included a very descriptive pamphlet that explained all about how to plant the bulbs for the best success. It would be helpful for you to include tips on how to deter wildlife from disturbing (eating) the bulbs. Some recommend sprinkling red pepper around the bulbs as you plant. Not sure if this is accurate, but I tried it. Would love your expert opinion on that issue.

Online Shopper

Post-Delivery Feedback

Nov 22, 2024

We order from VB every year.. for many years and will continue to do so

Louise

Site Experience Feedback

Nov 22, 2024

I never want SUBSTITUTIONS! If I get what I ordered and it’s nice quality I’m happy. I volunteer lots, I over sea the Artistic Flower Designs @ The New York State Fair.

ABQflowergirl

Site Experience Feedback

Nov 22, 2024

website is well designed and easy to use. I like that I can search by type of bulbs/flowers or look at a list to find new ones I wasn't thinking of before.

Scooter

Site Experience Feedback

Nov 22, 2024

Easy to navigate and I rarely have trouble finding and ordering items.

dahlialover

Site Experience Feedback

Nov 22, 2024

good experience

Laura

Post-Delivery Feedback

Nov 22, 2024

in addition to the bulbs I received, I ordered a lily that I have not received. Also, the timing was off. I live in Utah, and it is already getting cold and some days it is rainy and we have received some light snow. It would have been easier to plant the bulbs if I had received them earlier.

Elizabeth

Post-Delivery Feedback

Nov 22, 2024

Easy purchase experience and customer service was very helpful.

CHanz

Post-Delivery Feedback

Nov 22, 2024

Excellent bulbs and customer service. I have been ordering for years and will continue!

Online Shopper

Site Experience Feedback

Nov 22, 2024

its fine

Online Shopper

Site Experience Feedback

Nov 21, 2024

Not so easy for old people

iris99

Post-Delivery Feedback

Nov 21, 2024

The bulbs were in excellent shape, ready to plant.

Bronco

Site Experience Feedback

Nov 21, 2024

Like it. A great improvement in terms of customer ease of ordering. Very clear descriptions and prices.

Roxanne

Site Experience Feedback

Oct 08, 2024

Great as always!


Post-Delivery Feedback

Nov 21, 2024

I had a great experience and am glad I made the purchases. I'm just sorry that a few of my items aren't available. DAMN!