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DermStreet Customer Reviews

DermStreet holds a 9.2/10 overall rating and 1,245 verified post-delivery reviews on Bizrate.

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Most Current Certification:
Nov 2, 2026

DermStreet Rating

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Post-Delivery Feedback - 1,245 Reviews

Overall Satisfaction:

9.2out of 10

Would Shop Here Again:

9.2out of 10

Likelihood To Recommend:

9.5out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

86%83%
Neutral rating icon

Neutral

6%5%
Negative rating icon

Negative

8%11%

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.3 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.2 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.3 out of 10

Customer Support

Satisfaction with assisted or self-service help

8.9 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.4 out of 10

Returns Process

Satisfaction with the returns process

9.2 out of 10

Site Experience Feedback - 2,541 Reviews

Overall Satisfaction:

9.4out of 10

Would Shop Here Again:

9.5out of 10

Likelihood To Recommend:

9.4out of 10

Overall
Rating
Past 3
Months
Past
Month
Positive rating icon

Positive

84%84%
Neutral rating icon

Neutral

13%14%
Negative rating icon

Negative

2%2%

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

Not yet rated

Design of Site

Satisfaction with the look and design of the site

Not yet rated

Satisfaction With Checkout

Satisfaction with the checkout process

Not yet rated

Product Selection

Satisfaction with the breadth of products available on the site

Not yet rated

Clarity of Product Information

How clear and understandable was the product information

Not yet rated

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

Not yet rated

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

Not yet rated

Shipping Charges

Satisfaction with shipping charges

Not yet rated

Variety of Shipping Options

Desired shipping options were available

Not yet rated

Recent Reviews for DermStreet

Showing 1 - 50 of 3,786

  • Jessica

    Site Experience Feedback

    Nov 1, 2026

    the website was essy to use and the integrated Shop at checkout made it very quick. The only issue was when it asked me to add a passkey for shopify but didn't accept it. The discount was the reason i ordered this specific product and I will continue ordering here if there sre sales!

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Nov 1, 2026

    It is good, but when buying 2 at one purchase should offer more discount instead if just doubling the price.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Raina

    Site Experience Feedback

    Nov 1, 2026

    Simple process and discounts

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ehollingshead

    Post-Delivery Feedback

    Nov 1, 2026

    The Colorescience Sunforgettable Total Protection Face Shield Flex SPF 50 blends in flawlessly. It’s a lighter coverage but gives a very nice natural look that wears great all day. Also love that it has SPF in the formula.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Jan

    Post-Delivery Feedback

    Nov 1, 2026

    i received the product on time , even earler than expected. the product is always good, no complaint

    • Overall Rating: 10
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • MB

    Site Experience Feedback

    Nov 1, 2026

    user friendly site and helpful discount codes!!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Granny

    Site Experience Feedback

    Nov 1, 2026

    Rely on discount prices to reduce my daily routine of skin care products. Can always count on DermStreet to give me quality products at a decent price.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Jen

    Site Experience Feedback

    Nov 1, 2026

    Easy to order and happy for a discount

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Elise

    Post-Delivery Feedback

    Nov 1, 2026

    DermStreet is great! Highly recommend this company. I’ve referred friends and will continue to do so! Fast delivery and product availability is great.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Kelli

    Post-Delivery Feedback

    Nov 1, 2026

    Paid for expedited shipping and over a week later the product has still not even shipped. I am extremely frustrated and waited a week before calling customer service, I will contact them tomorrow to cancel order.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Nov 1, 2026

    I didn’t get my order of EltaMD

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Reina

    Site Experience Feedback

    Oct 31, 2026

    Today I was back on the site for the 4th time this week. I learned of the product i purchased last weekend and searched for it on google. Found it on this site which I’d never heard of but saw price was a lot better than the brand’s actual website. I came back to site a few times to decide whether or not to actually get. Price and discount code were really enticing. Ultimately purchased today!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Casey

    Site Experience Feedback

    Oct 31, 2026

    Very easy to navigate. Amazing prices!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    God service!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Rita H

    Post-Delivery Feedback

    Oct 31, 2026

    I ordered a few items, the first kne was delivered at my foor second one was sent to the buildimg next to me. i had to go hunting for it until finally found it.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: N/A
    • On Time Delivery: 8
    • Customer Support: N/A
    Full ratings for this review »
  • Dolly

    Site Experience Feedback

    Oct 31, 2026

    website is user friendly

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 31, 2026

    It is exciting that they have a partnership with flex. I think it worked which is great I can use my fsa money on something that i am using to treat a medical condition but is not covered by insurance. Derm street texts me non stop with couupons which is annoying but I was also not going to buy this product unless i had a coupon for it.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Reese's thoughts

    Post-Delivery Feedback

    Oct 31, 2026

    Love the products I ordered but sometimes you have to wait a few weeks for delivery. Sometimes I need the product right away so I have to find it somewhere else.

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    • On Time Delivery: 7
    • Customer Support: N/A
    Full ratings for this review »
  • Nonni B

    Post-Delivery Feedback

    Oct 31, 2026

    First time purchase website said free shipping but was charged contacted customer service and was told they could not help but they were going to have someone contact me who could - and they never did. I ended up paying shipping since i needed product but not sure about buying again unless resolved and no shipping. Felt like no one cared or bothered with me.

    • Overall Rating: 9
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 6
    Full ratings for this review »
  • Danette

    Site Experience Feedback

    Oct 31, 2026

    very easy to find my products and I can always use a code you provide. Great options on brands and products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Moto

    Site Experience Feedback

    Oct 31, 2026

    Easy to navigate, no issues

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 31, 2026

    Insanely fast delivery!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Tina

    Site Experience Feedback

    Oct 31, 2026

    I like that I can find the product I want easily. The website is a little busy looking, not sleek like an app. But usable. It’s strange that the product I get (is clinical cleansing complex) does not have a cheaper price per ounce as the bottle gets bigger. In fact, the biggest bottle has a higher price per ounce than the the 6 ounce bottle. Seems like a mistake.

    • Overall Rating: 9
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 30, 2026

    delivery time eas overly long

    • Overall Rating: 8
    • Would Shop Here Again: 8
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: N/A
    Full ratings for this review »
  • Jo

    Post-Delivery Feedback

    Oct 30, 2026

    Products were never shipped...communication from company was zero.

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
  • Dree

    Post-Delivery Feedback

    Oct 30, 2026

    Great products as always!!

    • Overall Rating: 8
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Satisfied customer

    Post-Delivery Feedback

    Oct 30, 2026

    Revision Skincare Nevtifirm feels luxurious and very hydrating! I plan on reordering this product!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • KBS

    Post-Delivery Feedback

    Oct 30, 2026

    order from DermStreet! They have a great selection of products to choose from, ordering is simple and the price is better than mist stores. you also get your order when they say you will.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    • On Time Delivery: 10
    • Customer Support: 10
    Full ratings for this review »
  • Christine

    Site Experience Feedback

    Oct 30, 2026

    the website is easy to navigate and they have many different products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Bugs

    Site Experience Feedback

    Oct 29, 2026

    It was very easy to find the items I needed, I wish I was able to select text message for my notification when an item is back in stock

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Christina

    Site Experience Feedback

    Oct 29, 2026

    Nothing bad at all. Quick easy process .. even to join rewards program

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Gma Shell

    Site Experience Feedback

    Oct 29, 2026

    Choosing foundation shades is difficult. It would be nice to have a color palette available to compare with.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • cboyle1

    Site Experience Feedback

    Oct 29, 2026

    great!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Ali

    Site Experience Feedback

    Oct 29, 2026

    Great easy used

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • RW

    Post-Delivery Feedback

    Oct 29, 2026

    I like the promotion and variety of brands that they carry! Satisfied with my products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 3
    • Customer Support: N/A
    Full ratings for this review »
  • Amber

    Post-Delivery Feedback

    Oct 29, 2026

    Its nice to order prodeuct and get a discount

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Chelly12345

    Site Experience Feedback

    Oct 29, 2026

    Loved the 30% off

    • Overall Rating: 10
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 29, 2026

    I don’t recibe my order yet… I still waiting

    • Overall Rating: N/A
    • Would Shop Here Again: N/A
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: N/A
    Full ratings for this review »
  • Thaley

    Site Experience Feedback

    Oct 29, 2026

    Easy to use and always have great deals and promos!

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Online Shopper

    Site Experience Feedback

    Oct 29, 2026

    Had a good experience

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • Jw

    Post-Delivery Feedback

    Oct 29, 2026

    Website stated that they ship the next business day. That was not the case. I reached out several days after and I was informed that they haven’t shipped out due to changing warehouses. Now I understand that these things happen but inform your customers on your website. This was not done. I asked for expedited shipping, due to this not being stated Anywhere. No response from CS for days and I never received an answer on that. I was later informed that my two products were at different warehouses and they were waiting for them to be together in order to ship. At this point it was nine days after I placed my order. Several more days passes and I received another email stating all my products were in the same warehouse and would take up to six days to ship out. It finally shipped out 10 days after I placed my order and no expedited shipping.

    • Overall Rating: 7
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 8
    • On Time Delivery: 5
    • Customer Support: 7
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 29, 2026

    The pump for the product was broken upon opening the package. Not sure how I am going to use the product at this point.

    • Overall Rating: 5
    • Would Shop Here Again: 5
    • Likelihood To Recommend: N/A
    • On Time Delivery: 6
    • Customer Support: 6
    Full ratings for this review »
  • Lucky

    Post-Delivery Feedback

    Oct 28, 2026

    I like the Zo skin care kits but they are not available all the time & even if you leave info to be alerted when they are available this does not happen.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: N/A
    • On Time Delivery: 10
    • Customer Support: N/A
    Full ratings for this review »
  • Kuli

    Site Experience Feedback

    Oct 28, 2026

    Easy to use website. When you advertise free shipping it should include all of the US. That would be appreciated

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • 50 yr old woman

    Site Experience Feedback

    Oct 27, 2026

    Love the discount, dont like the minimum needed for free shipping. Shipping fee is not too much if purchasing under $50. I appreciate that the site knows which items are fsa/hsa eligible and is able to separate those payments types for me in the end. Total costs and website were easy to navigate and comprehend. User friendly shopping. However, I do not like how I would have to pay an additional to ensure my items arent lost or damaged before it gets to the delivery address! Overall, I chose to buy from Dermstreet because of price with discounts. This is a review before I actually received my delivery so my opinions may change.

    • Overall Rating: 9
    • Would Shop Here Again: 9
    • Likelihood To Recommend: 9
    Full ratings for this review »
  • gen

    Site Experience Feedback

    Oct 27, 2026

    Easy to search and order products and i like the platform

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • Val

    Site Experience Feedback

    Oct 27, 2026

    Dermstreet is great! The how to use feature is super helpful when learning about new products.

    • Overall Rating: 10
    • Would Shop Here Again: 10
    • Likelihood To Recommend: 10
    Full ratings for this review »
  • liv

    Site Experience Feedback

    Oct 27, 2026

    Good

    • Overall Rating: 8
    • Would Shop Here Again: 7
    • Likelihood To Recommend: 8
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 27, 2026

    Derm street never send my order

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: N/A
    • Customer Support: 1
    Full ratings for this review »
  • Online Shopper

    Post-Delivery Feedback

    Oct 27, 2026

    I never received my order and when I reached out to customer service the excuse was that they were switching warehouses and offered a refund. My guess is they never had the product to begin with?

    • Overall Rating: 1
    • Would Shop Here Again: 1
    • Likelihood To Recommend: N/A
    • On Time Delivery: 1
    • Customer Support: 1
    Full ratings for this review »
DermStreet Customer Reviews | Verified Customer Reviews at Bizrate Surveys