DermStreet Customer Reviews
DermStreet holds a 9.2/10 overall rating and 1,123 verified post-delivery reviews on Bizrate.
DermStreet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.2out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.6out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 88% |
 Neutral | 5% | 6% |
 Negative | 7% | 6% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.4 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.3 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.4 out of 10
Customer Support
Satisfaction with assisted or self-service help
9 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.3 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 86% |
Neutral | 12% | 12% |
Negative | 2% | 3% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for DermStreet
Showing 1 - 50 of 3,887
emmiew
Site Experience FeedbackAug 10, 2026
My interaction was very seamless. The website is very intuitive! The coupons are always top notch and you have the best brands!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
MSC
Site Experience FeedbackAug 10, 2026
This is my first purchase. Loved the discounts and fast delivery
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cmoney
Site Experience FeedbackAug 10, 2026
Easy with great deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
lost my item
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
LAMB
Post-Delivery FeedbackAug 10, 2026
This was my 1st purchase from DermStreet and I am thrilled with the item, how quickly it arrived, and the tracking info.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Nothappy
Post-Delivery FeedbackAug 10, 2026
I live in a house that has a barn in the back field. It is clearly a barn. My house is marked with the number of my house to drive out back to the barn makes no sense. $400 worth of product was left at the barn in extreme heat. We were having a heat wave. I have no idea how many days it was out there as I did not receive an email confirmation when it was delivered. I want to contact and have new products sent as I don’t believe this product sitting in extreme heat for days is still good. I have ordered many times before and don’t know why this happened. They drove by the front of my house that has a covered porch and went to the barn. Past deliveries have been left on my driveway. Because of delivery, I am looking to order elsewhere.
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 3
- Customer Support: N/A
PK
Site Experience FeedbackAug 10, 2026
very good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 10, 2026
Good sale prices. Delivery a bit slow but overall o got what I needed at a fair price.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 5
- Customer Support: N/A
Portuguese_Christine
Post-Delivery FeedbackAug 10, 2026
One product was disappointing but great experience otherwise
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 10, 2026
I've only used product twice. Product does not go on my face as smoothly as I was hoping. And the cost of shipping was high based on my small purchase.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Rewardsjunky
Site Experience FeedbackAug 10, 2026
Always have trouble using reward points
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Leah
Site Experience FeedbackAug 9, 2026
I like the web as it offers products with reasonable prices and offers reward points that are easily use. One little thing is that I am a bit fan of Epionce's Lite Renewal Lotion and seems like it always Out of Stock. If we could restock it that would be awesome!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 9, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Jordan
Site Experience FeedbackAug 9, 2026
Always a great experience! DermStreet has the best selection, easy checkout, and ships quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Jessica F.
Site Experience FeedbackAug 9, 2026
It was easy to use and I found the best deal online for the product I need before vacation and something I use everyday.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
loveasale
Site Experience FeedbackAug 9, 2026
Easy to navigate through the sale and find great products!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
Sam
Site Experience FeedbackAug 9, 2026
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Karina
Site Experience FeedbackAug 9, 2026
Good Very easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
klk
Site Experience FeedbackAug 9, 2026
Had the large cleanser that many sites do not offer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JoJo
Post-Delivery FeedbackAug 9, 2026
I am so happy with my purchase of the eyebrow growth serum from DermStreet! The order tracking was very helpful and provided promptly. I was very please when my order arrived earlier than I expected too. After using the product for just a few weeks, I’m already seeing some positive results and I can’t wait to continue to see how these progress!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
Chele
Site Experience FeedbackAug 9, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kimo
Site Experience FeedbackAug 9, 2026
Buying was simple and easy to order. Products are ranging from high to low and discounted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
jenn
Site Experience FeedbackAug 9, 2026
not thrilled my welcome 30 offer didn’t work on my items.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
Learned Budgie
Site Experience FeedbackAug 9, 2026
Great experience and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
SRE
Site Experience FeedbackAug 9, 2026
Been using DermStreet for several years! Always happy with cost of products and receive them timely and on good condition.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JrzGRL
Site Experience FeedbackAug 9, 2026
Easy to use. Had most of what I needed from ELEMIS.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Never received the items. Email kept telling me the estimated delivery time. Still haven't received them. The order was placed on July 24th.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: 1
- Customer Support: 1
Online Shopper
Post-Delivery FeedbackAug 9, 2026
Fast delivery and good prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 9, 2026
I don’t recommend by choice. Everyone has different expectations and needs. DermStreet works for me.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
T
Site Experience FeedbackAug 9, 2026
Easy to find my favorite products and subscribe.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Clear Sailing
Site Experience FeedbackAug 9, 2026
website design is ok. there are too manydifferent deal codes, some dont work for certain items. theI textfollowup asks questions,, but dont always get resposnses.Overall a goodsource to find items but busy inefficient , takes too muuch time at user end sorting thru and enetering codes etc.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
TheProfessor
Site Experience FeedbackAug 9, 2026
Great buying experience! I was able to take advantage of the summer discount sale in addition to my DermStreet loyalty points for additional discount. DermStreet’s pricing is unbeatable and I am very satisfied with my purchase! One of the many reasons why I keep coming back for more!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JCol16
Post-Delivery FeedbackAug 8, 2026
I was so impressed with the speed and accuracy of getting this great product to me in a timely manner. I was down to the bottom of my product that I’d had for months and I’m so glad I discovered DermStreet!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Post-Delivery FeedbackAug 8, 2026
The Marini reboot has been out of stock so I have been substituting with other items. I had to purchase the reboot through a different site for now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Lisapizza
Site Experience FeedbackAug 8, 2026
Couldn’t use promo codes
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 6
Kiki
Site Experience FeedbackAug 8, 2026
Everything was great! East platform, great selections!
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
skingirl
Site Experience FeedbackAug 8, 2026
Great experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Bek
Site Experience FeedbackAug 8, 2026
Easy to navigate Lots of good products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 8, 2026
I wanted to buy Epionce products. Unfortunately almost all of them were sold out. I was able to find some other well-reviewed products heavily discounted so I am going to try something new.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
M&M
Site Experience FeedbackAug 8, 2026
Easy to use the website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Haileym
Site Experience FeedbackAug 7, 2026
Easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 7, 2026
Cart edts are hard. Duscont applying is tedious
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
dryskin
Site Experience FeedbackAug 7, 2026
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackAug 7, 2026
The entire experience was good, the items I wanted were in stock and I saved money on them.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Cajun mommy 2
Post-Delivery FeedbackAug 7, 2026
My experience was excellent, my board certified dermatologist, wanted me to do this product. Boy I sure am glad he did. Thank you for letting me reorder these.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
Dory
Site Experience FeedbackAug 7, 2026
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackAug 7, 2026
easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
BB
Site Experience FeedbackAug 7, 2026
I was really happy about the 30% discount I received. Checkout was easy. Shipping was free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Kawp
Site Experience FeedbackAug 7, 2026
My first time purchasing from Derm Street and it was a quick and easy process.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Post-Delivery FeedbackAug 7, 2026
Many brands available it nice website
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 8