DermStreet Customer Reviews
DermStreet holds a 9.3/10 overall rating based on 999 verified post-delivery reviews on Bizrate.
DermStreet Rating
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
No More Shopping Fails: Learn more about how our Verified Reviews are legit and empower you to shop with confidence!
Learn more about reviewsOverall Satisfaction:
9.3out of 10
Would Shop Here Again:
9.2out of 10
Likelihood To Recommend:
9.7out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
 Positive | 88% | 87% |
 Neutral | 5% | 6% |
 Negative | 6% | 7% |
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.4 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.2 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.4 out of 10
Returns Process
Satisfaction with the returns process
9.8 out of 10
Overall Satisfaction:
9.4out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.4out of 10
| Overall Rating | Past 3 Months | Past Month |
|---|---|---|
Positive | 85% | 85% |
Neutral | 12% | 14% |
Negative | 3% | 1% |
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
Not yet rated
Design of Site
Satisfaction with the look and design of the site
Not yet rated
Satisfaction With Checkout
Satisfaction with the checkout process
Not yet rated
Product Selection
Satisfaction with the breadth of products available on the site
Not yet rated
Clarity of Product Information
How clear and understandable was the product information
Not yet rated
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
Not yet rated
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
Not yet rated
Shipping Charges
Satisfaction with shipping charges
Not yet rated
Variety of Shipping Options
Desired shipping options were available
Not yet rated
Recent Reviews for DermStreet
Showing 1 - 50 of 3,635
Scheris
Post-Delivery FeedbackJun 29, 2026
I’m impressed so far with my ordering experience and the very fast delivery of the product. I’m only just trying out so I have yet to see how it works for me.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Patty
Post-Delivery FeedbackJun 29, 2026
I really like the product the only thing that I have to wait until get back in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: N/A
JP
Site Experience FeedbackJun 29, 2026
Very easy to navigate
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 29, 2026
Love it!
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Private delivery…..what’s up with that? Coming from Nebraska routed through Florida extremely long wait time for delivery. I plan to find a local supplier.
- Overall Rating: 9
- Would Shop Here Again: 3
- Likelihood To Recommend: N/A
- On Time Delivery: 4
- Customer Support: 8
Chi town
Site Experience FeedbackJun 29, 2026
Discount was great
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
No
Site Experience FeedbackJun 29, 2026
The mobile webpage is quite clunky- the popups were distracting and often took up the majority of the page making it difficult to purchase product!
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
Hedgee
Site Experience FeedbackJun 29, 2026
It was confusing checkout with codes and trying to find my store credit. Finally I called and the operator was able to send me the email for the store credit. I could not tell if one of the numbers or letters was a 0 or O. So, that was annoying.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
Catalina
Site Experience FeedbackJun 29, 2026
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Nancy
Site Experience FeedbackJun 29, 2026
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 29, 2026
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 29, 2026
Wrong product delivered after waiting 7 days for item I depend on. Told that product I ordered was no longer available (though it was at time I ordered). I was told id be refunded but all in all veryaggravating experience.
- Overall Rating: 1
- Would Shop Here Again: 1
- Likelihood To Recommend: N/A
- On Time Delivery: N/A
- Customer Support: N/A
Sue
Site Experience FeedbackJun 29, 2026
Excellent brands
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ella
Site Experience FeedbackJun 29, 2026
Easy to use. There could be better skin matching tools as they use on the product's websites. Otherwise all went well
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lika
Site Experience FeedbackJun 29, 2026
It was cool
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Brian
Site Experience FeedbackJun 28, 2026
Everything is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Lhenry
Site Experience FeedbackJun 28, 2026
Was able to find what I wanted to purchase and a promo-code was provided on the site along with the product and not just in the email.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
D
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
Easy to use, product available and quick checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
kkiser
Site Experience FeedbackJun 28, 2026
Very easy to navigate, extremely satisfied with promotions that help ease the burden of expensive esthetics! Thank you!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Post-Delivery FeedbackJun 28, 2026
still waiting for results too soon
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Sasa
Site Experience FeedbackJun 28, 2026
The web site is super easy to navigate, and the products are nicely discounted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Pam
Post-Delivery FeedbackJun 28, 2026
I found what I was looking for and it was on sale. It came quickly and I was happy with the product.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Online Shopper
Site Experience FeedbackJun 28, 2026
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Adrienne
Site Experience FeedbackJun 27, 2026
Love that I always get a discount
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Tcaststeel
Site Experience FeedbackJun 27, 2026
The experience was standard. Not difficult to navigate. I was confused when I created an account it did not seem I was logged in and I could not access my shopping cart. I would consider choosing another vendor that provides samples with purchases.
- Overall Rating: 9
- Would Shop Here Again: 6
- Likelihood To Recommend: 8
Online Shopper
Site Experience FeedbackJun 27, 2026
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Sissy
Site Experience FeedbackJun 27, 2026
A variety of name brand excellent products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
QQ
Post-Delivery FeedbackJun 27, 2026
Easy companynto work with. Fair prices. Good stock availability
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 9
- Customer Support: 8
Sue
Site Experience FeedbackJun 27, 2026
The website was effortless in using. Very intuitive and I had an excellent experience. I can’t wait to try the products I ordered.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
Kim
Site Experience FeedbackJun 27, 2026
Super easy website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Babs
Site Experience FeedbackJun 27, 2026
Hard to apply PRIME20 discount.sometimes it took other times no.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
JK-R
Site Experience FeedbackJun 27, 2026
Excellent in all areas
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Dina
Site Experience FeedbackJun 26, 2026
Clear and simple instructions navigating the site
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
Online Shopper
Site Experience FeedbackJun 26, 2026
Great easy great selection of products
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
KS
Site Experience FeedbackJun 26, 2026
The website and discount codes are easy to use. The website has good navigation. DermStreet always has the best discounts, so I chose to purchase from DermStreet instead of Amazon Prime because the Prime discount was better, and free expedited shipping was also
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Azul
Site Experience FeedbackJun 26, 2026
simple and i liked the discounts
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
LaceyB86
Site Experience FeedbackJun 26, 2026
Product selection was vast, easy to find, and affordable. Navigation of the website was easy and simple to understand. I especially enjoy the ability to checkout with HSA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Vivienne
Site Experience FeedbackJun 26, 2026
Very happy with selection and quality offered by DermStreet. Will continue shopping here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Online Shopper
Site Experience FeedbackJun 26, 2026
You have a lot of sold out items
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
Tami
Site Experience FeedbackJun 26, 2026
I continue to enjoy shopping on this site. It is easy to navigate. I did, however have to go back to a text thread to find the discount code for prime deals which I could not find on the site directly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Leah W
Site Experience FeedbackJun 26, 2026
I’m enjoy the website. It’s easy to use.
- Overall Rating: N/A
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Chas
Site Experience FeedbackJun 26, 2026
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
Hoops
Post-Delivery FeedbackJun 26, 2026
I wanted to order the complexion renewal pads from Zo but they have been sold out for days
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
Luna
Site Experience FeedbackJun 26, 2026
It might’ve been my phone, but I wasn’t able to do a back button on your website. I had to use another back button.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
Ann
Site Experience FeedbackJun 26, 2026
Easy to navigate the website. Discount offer was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
knb122
Site Experience FeedbackJun 26, 2026
After a successful first order, I am now a huge fan of DermStreet. The discounts, quick delivery, and assortment of great products make this brand one of my favorites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
DermReviews
Post-Delivery FeedbackJun 26, 2026
I got lotion. I really like it so far
- Overall Rating: N/A
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
LBH707
Site Experience FeedbackJun 26, 2026
It’s super easy to navigate the website by searching through brand names which makes it easy to go directly to what I want to buy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10